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12-12-2012, 10:03 AM
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#1 |
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Mouseketeer
Join Date: Jan 2006
Posts: 231
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What could a great smile, pleasant attitude and a love of Disney get you at check in?
Is it worth it to ask for a perferred room at that time even if you didn't pay for it. Are there any perks one could ask for or hint at, or is it not worth it?
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12-12-2012, 10:07 AM
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#2 |
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DIS Veteran
Join Date: Apr 2011
Location: New Jersey
Posts: 1,012
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I wouldn't ask for it unless you're prepared to pay for it -- as for what a great smile, pleasant attitude and love of Disney would get you...probably a smile and pleasant attitude in return.
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My 1st trip & 5th wedding anniversary
 - June 1995 @ All Star Sports DD's 1st trip - May 2011 @ POFQ  DH's Surprise 50th Birthday trip - February 2013 @ Contemporary  Me: Debi  DH: John  DD: Erin/6  |
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12-12-2012, 10:43 AM
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#3 | |
 We're Americans, we're survivors 
Join Date: Jun 2003
Location: Southern New Jersey
Posts: 16,556
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Quote:
 Which in todays environment is probably worth more than a room upgrade. Op, I'm with Erinsmommy, I would not ask unless you are prepared to pay for the upgrade. I think of perks as a reward for using some thing, not for simply checking in. For example get a disney visa and hte card has some perks attached to it. Just my take.
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12-12-2012, 10:54 AM
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#4 |
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Mouseketeer
Join Date: Jan 2006
Posts: 231
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So neither a CM at the airport or at your front desk can offer you something for free, such as a preferred room, fast pass option, upgrade or park tickets, NOTHING? I just figured it was good customer service....
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12-12-2012, 11:04 AM
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#5 |
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DIS Veteran
Join Date: Dec 2010
Location: NH
Posts: 6,948
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I'm sorry, but I am so perplexed by this question....
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12-12-2012, 11:06 AM
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#6 | |
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DIS Veteran
Join Date: Nov 2011
Location: canada
Posts: 3,447
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Quote:
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 Thanks Kook! |
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12-12-2012, 11:09 AM
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#7 |
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DIS Veteran
Join Date: Feb 2009
Location: New Hampshire
Posts: 4,844
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A great smile, pleasant attitude and a love of Disney will get you a friendly check-in and a great feeling to start off your trip.
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Me
 DH  DD(15)  DD(12)  DSD(30)  DSSil (38)  DSD(28) DGS(3)    Multi-Allergy & Autism Dining Reviews: February 2013 * August 2012 * February 2012 * August 2011 * August 2010 February 2013 WDW Poly: me, DH, DD14, DD12 * August 2012 WDW FW Cabin & AoA Nemo: me, DH, DD14, DD12, DD12's BFF11 * February 2012 WDW Poly CL: me, DH, DD14, DD11 August 2011 WDW YC: me, DH, DD13, DD11 * February 2011 WDW Poly CL: me, DH, DD13, DD10, DSD28, DSSil * August 2010 WDW POFQ & Poly CL: me, DH, DD12, DD10 June 2010 WDW Pop: me, DH, DD12, DD9 * December 2009 WDW POFQ: me, DH, DD11, DD9 * February 2009 WDW Pop: me, DH, DD11, DD8 August 2008 WDW SSR: me, DH, DSD25, DSD24, DD10, DD8 * September 2007 WDW Pop: me, DH, DD9, DD7 * April 2002 DLR offsite: me, DH, DSD19, DSD17, DD4, DD1.5 June 2000 DLR offsite: me(pregnant), DH, DSD17, DSD15, DD2 * January 1994 WDW offsite: me, DH, DSD11, DSD9 * January 1992 WDW offsite: me, DH, DSD9, DSD7 |
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12-12-2012, 11:13 AM
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#8 | |
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Have a Magical Day!
Join Date: Nov 2011
Location: Crystal Lake, IL
Posts: 479
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12-12-2012, 11:18 AM
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#9 |
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Mouseketeer
Join Date: May 2012
Location: Wisconsin
Posts: 156
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It makes me sad that people seem to need an incentive to be nice to CMs. Maybe that's why I ran into more grumpy ones than usual on my DL trip
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12-12-2012, 12:29 PM
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#10 | |
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DIS Veteran
Join Date: Jul 2005
Location: South Florida
Posts: 20,830
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12-12-2012, 01:09 PM
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#11 | |
 
Join Date: Nov 2001
Posts: 8,043
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Fast passes are free to all park guests. As for room upgrades, that occasionally does happen, but for the resort's operational reasons, not because the guest asked for it. In fact, according to front desk CMs who post here, asking for a free room upgrade is the best way to ensure you won't get one. It's not exactly unusual for guests to 'hint' that they want an upgrade, and I'm sure it gets wearing after awhile. If you ask to change to a preferred room, they'll assume you're going to pay for it. Unlike places like Las Vegas, Disney is pretty much a 'get what you paid for' vacation destination. Oh, your kids may get a sticker or something, or you might get a signed photo of a character on your birthday, but they don't give away anything of real value, like park tickets, just because a guest is nice and smiles a lot. Last edited by Lynne M; 12-12-2012 at 01:14 PM. |
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12-12-2012, 01:53 PM
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#12 |
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Earning My Ears
Join Date: Oct 2012
Posts: 41
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If you want a preferred room I suggest paying for it.
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12-12-2012, 02:00 PM
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#13 |
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Mouseketeer
Join Date: Jan 2006
Posts: 231
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I travel a great deal for work and many times I have received great upgrades, even suites, by just asking. So I figured that may be a possibility here as well but I guess not.
I do not care or need a preferred room to enjoy my stay, but I didn't know if was even worth asking for if those so called perferred rooms are still available sitting there empty. |
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12-12-2012, 02:02 PM
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#14 |
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Earning My Ears
Join Date: Oct 2012
Posts: 7
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I have stayed on site three times with standard view rooms and been upgraded twice. I did nothing special. Altho I think Tinkerbell dusted my path on the way in. I loved the way the CM started out by saying...I hope you don't mind but we upgraded your room.
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12-12-2012, 02:14 PM
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#15 | |
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Unapologetic Disney Fan(atic)
Join Date: Mar 2011
Location: WAY too far north
Posts: 8,145
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As for the CMs at the Resort Check In, IMO they always try to provide the best possible customer service. 99.9% of the time they will be unfailingly courteous and try their very best to provide for your needs in a timely manner. THAT is good customer service. A preferred room is a paid room upgrade. If you want an upgrade, then be prepared to pay for it. When a free upgrade happens it is usually because of operational requirements at the resort that day, not because they liked the look of your pearly whites. (Just like the airlines- when was the last time you got a free upgrade to first class just by asking?). I have never ever heard of a resort giving away park tickets. And fast passes are free to everyone. If the success of your vacation depends on the ability to score freebies, then perhaps Vegas would be a more desirable destination for you. Last edited by minnie mum; 12-12-2012 at 02:26 PM. |
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