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Old 12-08-2012, 02:42 PM   #1
BeachGirlFLA
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Join Date: Apr 2009
Location: Charlotte, NC
Posts: 1,872

Would You Have Tipped In This Situation?

Yesterday, DH and I went to On The Border for our Friday night date. I went in and ordered a strawberry swirl margarita. The waiter brought me a regular strawberry margarita, but I just went with it. We ordered an appetizer and got that. Then I ordered another Strawberry Swirl Margarita and made sure he got the fact that it was supposed to be Strawberry Swirl. We ate our appetizer and waited a good 15 minutes watching other people who had gotten there after us getting their entrees before us. We finally said something to the waiter. He came back about five minutes after telling us he would check on it to tell us "bad news...it looks like the order didn't go through and I lost the piece of paper with your order on it. Do you still want your food? We'll give you a free meal." Because we had been waiting so long, our appetizer had settled and we were both (me so more than my DH) full so we said no. We also waved down the manager to complain. He knocked my regular strawberry margarita (which I told him was wrong but that I hadn't said anything because it wasn't a big deal) off the bill along with the appetizer and gave us $15 in coupons and offered us ice cream or whatever else we wanted but we said we were full. That took our bill down to $16 from $33. I still gave the waiter $2 but was curious as to whether I really should have given him anything at all since the order not going through was most likely his mistake and the manager seemed upset that the waiter hadn't come to him before telling us what happened.
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