DCL stopping Airport check-in after 13 Dec! - Page 3 - The DIS Discussion Forums

OMD13 · 12-02-2012, 06:38 PM

Quote:

Originally Posted by Jillpie

Ok I have an official update. I went right to the source, and called DCL this morning. They confirmed there will be no change. After speaking to a regular DCL rep, they then gave me the number for the embarkation dept themselves to confirm even further. They too confirmed they are continuing the airport service as is. She had no idea why a random date of December rumor would have even started. There is no such thing. I mean, think about it. DCL would have contacted all Dec. and Jan. cruisers by now if such a change would be occurring. None of it makes sense. So rest assured everyone, DCL is still and will be, checking guests in at the airport

.

That is great new!

bzzelady · 12-02-2012, 06:44 PM

Quote:

Originally Posted by Jillpie

Ok I have an official update. I went right to the source, and called DCL this morning. They confirmed there will be no change. After speaking to a regular DCL rep, they then gave me the number for the embarkation dept themselves to confirm even further. They too confirmed they are continuing the airport service as is. She had no idea why a random date of December rumor would have even started. There is no such thing. I mean, think about it. DCL would have contacted all Dec. and Jan. cruisers by now if such a change would be occurring. None of it makes sense. So rest assured everyone, DCL is still and will be, checking guests in at the airport

.

Jillpie,

You rock!
Thank you for checking this out and getting the official word from the "horse's mouth"

phoenixleigh · 12-02-2012, 07:02 PM

Don't you mean the "mouse's mouth"? Lol

Jillpie · 12-02-2012, 09:18 PM

Quote:

Originally Posted by phoenixleigh

Don't you mean the "mouse's mouth"? Lol

good one.

MKRuns 26 · 12-02-2012, 10:05 PM

This is disappointing if true that MCO will no longer check-in you or your family. It’s a great service for those who are staying at the airport hotel or flying in. I hope Disney is preparing the terminal for even more passengers checking-in and managing the long lines that will happen at PC. Fingers crossed that this is a myth.

Jillpie · 12-02-2012, 10:25 PM

Quote:

Originally Posted by MKRuns 26

This is disappointing if true that MCO will no longer check-in you or your family. It’s a great service for those who are staying at the airport hotel or flying in. I hope Disney is preparing the terminal for even more passengers checking-in and managing the long lines that will happen at PC. Fingers crossed that this is a myth.

See pg. 2 post # 28. No worries.

MKRuns 26 · 12-02-2012, 10:46 PM

Quote:

Originally Posted by Jillpie

See pg. 2 post # 28. No worries.

Sorry, I must have missed your post. Thanks for the good news update.

bumbershoot · 12-03-2012, 02:41 PM

Quote:

Originally Posted by Jillpie

Ok I have an official update. I went right to the source, and called DCL this morning. They confirmed there will be no change. After speaking to a regular DCL rep, they then gave me the number for the embarkation dept themselves to confirm even further. They too confirmed they are continuing the airport service as is. She had no idea why a random date of December rumor would have even started. There is no such thing. I mean, think about it. DCL would have contacted all Dec. and Jan. cruisers by now if such a change would be occurring. None of it makes sense. So rest assured everyone, DCL is still and will be, checking guests in at the airport

.

Hopefully your CMs had better info than the OP's CM.

bzzelady · 12-03-2012, 05:09 PM

Quote:

Originally Posted by phoenixleigh

Don't you mean the "mouse's mouth"? Lol

I stand corrected...thank you

momof2minnies · 12-07-2012, 06:45 AM

As I said in thepast you will always get two different answers when you speak to cms. I called dcl for another question and while I had her on the phone I asked her this as well. She said she has heard this and cant confirm or deny, so I said standard corparate answer and she laughed and said yes. So no one knows the real deal til it happens

cwdefouw · 12-07-2012, 07:49 AM

In terms of the possible lack of security issue mentioned early in the thread. We just did airport check-in last week and the process went like this...

At 8:30 Those waiting to check in went up in family groups to a check-in cast member behind a desk just like at the terminal. Passports and documents are shown. The cast member verifies photos are on file, (we were all returning cruisers) they present KTTW cards and lanyards, health questionaires are completed, they staple a card for the first bus (Mickey) to the document book. Your document book has a barcode that they scan to verify your name and that you purchased transfers so even if you do online check-in you will need your document book that they send in the mail.

At 9:20 They call those with cards for the Mickey bus to line up. Everyone lines up and a cast member proceeds to check passports again and scans the barcode in the document again, matching up person with documents, that cast member also hands out Boarding Group Cards, everyone on the first bus got Boarding Group 2.

At 9:30 We proceed to board the bus and they scan the barcode in the docs again to link us to the bus and confirm again that we paid for transfers.

At 10:30 We arrive at the port, go through security and proceed upstairs to wait in the terminal. No further checks of documents were done at the terminal.

So there are additional checks done at the airport after check-in to ensure the person checked in is the same person boarding the bus.

This was our first time using DCL transfers and airport check in and it was great. Hopefully they will not discontinue this.

SigalTchelet · 12-07-2012, 06:13 PM

Hi-thanks for the great info. Do you recall if the bus was handicapped accessible (Did it have a lift on it?)? Thanks!

shburks · 12-07-2012, 07:06 PM

What if I (gasp) don't want to be there at 8:30 to check in? Does the line get long? If I'm ok with arriving downstairs to check in at airport at 9:00 will we still get to port at decent time?

tinkerone · 12-07-2012, 08:46 PM

as i am another canadian, this would not matter to us in the least. if it does happen and it effects anyone i am sorry. i will say its not that big a deal to have to do the check in at the port. we just get our bus pass, get on the bus and do the line up at the port instead of at the airport. from watching both lines, theres not much of a difference in time. you have to do it here or there. if your sitting at the port anyways why not check in there?
what i'm trying to say is don't let this bother you if it does happen, your still going to be on the happiest ship in the world in time for lunch.

hmangus · 12-08-2012, 05:34 PM

Maybe they are going to do a mobile Check in... Making it even more convenient!

12-02-2012, 07:02 PM	#33
phoenixleigh Mouseketeer Join Date: Oct 2012 Posts: 78	Don't you mean the "mouse's mouth"? Lol __________________

12-02-2012, 10:05 PM	#35
MKRuns 26 Mouseketeer Join Date: Oct 2011 Posts: 77	This is disappointing if true that MCO will no longer check-in you or your family. It’s a great service for those who are staying at the airport hotel or flying in. I hope Disney is preparing the terminal for even more passengers checking-in and managing the long lines that will happen at PC. Fingers crossed that this is a myth. __________________ Disney Fantasy- 4/2012 BTB, 6/2012, 11/2012 Disney Dream- 3/2011, 5/2012, 8/2012 Disney Wonder- 7/2010, 3/2008, 10/2007, 1/2006 Disney Magic- 1/2009, 5/2012 WDW- More times then I can count WDW Marathon-1/2011, 1/2010 F&W Half- 9/2010 Castaway Cay 5K-3/2011, 4/2012

12-07-2012, 06:45 AM	#40
momof2minnies DIS Veteran Join Date: Feb 2004 Location: Westfield,MA. Posts: 3,147	As I said in thepast you will always get two different answers when you speak to cms. I called dcl for another question and while I had her on the phone I asked her this as well. She said she has heard this and cant confirm or deny, so I said standard corparate answer and she laughed and said yes. So no one knows the real deal til it happens __________________ 2000 OKW First trip with the kids,2001 OKW First time for my parents,2002 Marriott Grande Vista/OKW,2003 MGV,2004 OKW,2005 March Disney cruise/SSR, July-MGV, 2007 CSR, 2008 Clearwater-day trip, Marathon 2009 OKW,Nov. 2009 CSR then the Magic,Marathon 2010 OKW,June 2010 AKL,Marathon 2011 OKW, Anniversary 2011 POFQ,Disney Dream+BC 2012,Disney Fantasy 2013 4/08 First half marathon- Oleksak lumber- Ma., 2:23:35 10/08 Second half marathon-Applefest-Hollis,NH.,2:17:05 01/09 First full marathon- Disney-5:39:24 01/10 5K and Half marathon- with my brother- Disney-2:43:42 01/11 5k and Half marathon-Disney- 2:11:46 4/12 5k Castaway Cay on the Dream with Arynn

12-07-2012, 07:49 AM	#41
cwdefouw DVC Member since 1999 Join Date: Oct 2007 Location: Columbus, OH Posts: 476	In terms of the possible lack of security issue mentioned early in the thread. We just did airport check-in last week and the process went like this... At 8:30 Those waiting to check in went up in family groups to a check-in cast member behind a desk just like at the terminal. Passports and documents are shown. The cast member verifies photos are on file, (we were all returning cruisers) they present KTTW cards and lanyards, health questionaires are completed, they staple a card for the first bus (Mickey) to the document book. Your document book has a barcode that they scan to verify your name and that you purchased transfers so even if you do online check-in you will need your document book that they send in the mail. At 9:20 They call those with cards for the Mickey bus to line up. Everyone lines up and a cast member proceeds to check passports again and scans the barcode in the document again, matching up person with documents, that cast member also hands out Boarding Group Cards, everyone on the first bus got Boarding Group 2. At 9:30 We proceed to board the bus and they scan the barcode in the docs again to link us to the bus and confirm again that we paid for transfers. At 10:30 We arrive at the port, go through security and proceed upstairs to wait in the terminal. No further checks of documents were done at the terminal. So there are additional checks done at the airport after check-in to ensure the person checked in is the same person boarding the bus. This was our first time using DCL transfers and airport check in and it was great. Hopefully they will not discontinue this. __________________ Last edited by cwdefouw; 12-07-2012 at 07:55 AM.

12-07-2012, 06:13 PM	#42
SigalTchelet Mouseketeer Join Date: Aug 2011 Posts: 144	Hi-thanks for the great info. Do you recall if the bus was handicapped accessible (Did it have a lift on it?)? Thanks! __________________ Siggy aka Jill Siggy's Fantastic Fantasy PTR http://www.disboards.com/showthread.php?t=3081866 WDW Caribbean Beach Resort 1994

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12-07-2012, 07:06 PM	#43
shburks DIS Veteran Join Date: Jan 2009 Posts: 1,046	What if I (gasp) don't want to be there at 8:30 to check in? Does the line get long? If I'm ok with arriving downstairs to check in at airport at 9:00 will we still get to port at decent time? __________________ DCL:Fantasy: October 2013 * Dream: January 2013 * Fantasy: August 2012 WDW: Animal Kingdom Lodge July 2013 * PO French Quarter Jan 2013 * Pop Century (Aug 2012, Dec 2009) * Wilderness Lodge (Oct 2011, Sept 2010), ASMo Dec 2003, off property: 1990, 1988, 1985 Disney's Vero Beach Resort July 2013

12-07-2012, 08:46 PM	#44
tinkerone DIS Veteran Join Date: Jun 2007 Posts: 2,146	as i am another canadian, this would not matter to us in the least. if it does happen and it effects anyone i am sorry. i will say its not that big a deal to have to do the check in at the port. we just get our bus pass, get on the bus and do the line up at the port instead of at the airport. from watching both lines, theres not much of a difference in time. you have to do it here or there. if your sitting at the port anyways why not check in there? what i'm trying to say is don't let this bother you if it does happen, your still going to be on the happiest ship in the world in time for lunch. __________________

12-08-2012, 05:34 PM	#45
hmangus Earning My Ears Join Date: Oct 2012 Location: Baltimore, Maryland Posts: 60	Maybe they are going to do a mobile Check in... Making it even more convenient! __________________ November 2002 Disney Wonder January 2006 Disney Wonder January 2012 Saratoga Springs Treehouse Villas WDW January 2012 Disney Dream January 2013 Saratoga Springs Mini Vacation May 2013 Disney Fantasy Western Caribbean

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