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Old 12-06-2012, 01:54 PM   #1
Join Date: Jun 2010
Posts: 84

Help with bad ebay seller

I have seen posts periodically with ebay advice, so I'm hoping there may be a Dis-er with advice for me.

I bought two of an item (a box of 12 gold Sharpie markers) from ebay from what appeared to be a reputable seller (lots of feedback, over 99% positive I think). But when it arrived yesterday, there were only two markers. I was expecting two boxes of 12 each! I went back and looked again at the description, and sure enough, the picture is a box of 12. The title of the item itself does say "Sharpie permanent marker" -- marker being singular, so I guess I should have caught that. But then, in the product description, it says "markers" plural.

I contacted the seller immediately and they're willing to give me a refund if I send them back their two measly markers. My problem though is that the description is still so misleading - how can you picture a box of 12, use the plural in the description, and never once say "this is for one marker." And it was $7! A good deal for 12 (the gold are more expensive), a terrible deal for one. Is there any way I can contact ebay so that they can force the seller to change the description? I looked back through the seller's feedback and it turns out, the only other person who purchased this item had the exact same problem (I assume they're the only other one because it says "over 10 available, 3 sold, and I know I was 2 of them).

Anyone know if there is a way to do this? I want to warn others before they go through this headache. The worst part is I was SO excited to give this gift. I'm very disappointed.

On a related note, anyone know a good place to buy a box of gold sharpies?
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