Concierge/Club Level Information- Part IV, July 2012

[PolyndianPrincessJes]

Originally Posted by NicoleK1974

Has anyone recently stayed club level at Poly?

We are leaving in 5 days and would love any reviews, opinions, names of outstanding CM's we should keep an eye out for, etc.

Our May CL stay was at BC, but we were Poly CL last year, and we'll also be there next week!! We leave BWI and head to Hawaii next Monday!! We LOVE Poly CL. Lawrence and Barbie are fantastic!

[disneydreamin247]

Originally Posted by PolyndianPrincessJes

Our May CL stay was at BC, but we were Poly CL last year, and we'll also be there next week!! We leave BWI and head to Hawaii next Monday!! We LOVE Poly CL. Lawrence and Barbie are fantastic!

We were there in August. My DS adores Lawrence and looks forward to seeing him each year. We love Jon as well, and chef Eugene.

[tinkermommyof3]

Originally Posted by NicoleK1974

Has anyone recently stayed club level at Poly?

We are leaving in 5 days and would love any reviews, opinions, names of outstanding CM's we should keep an eye out for, etc.

Stayed end of October beginninng of November this year. I agree that Lawrence (CM) and Eugene (Chef) are two of the most pleasant and agreeable people we encounter. We really miss Kathi. Don't feel uncomfortable knocking on the kitchen door if there is something you want/need and do not see it out. Yogurt, chocolate milk, beer and other items are always available but you have to ask sometimes. It is never a problem. Have a great trip!

[NicoleK1974]

Originally Posted by tinkermommyof3

Stayed end of October beginninng of November this year. I agree that Lawrence (CM) and Eugene (Chef) are two of the most pleasant and agreeable people we encounter. We really miss Kathi. Don't feel uncomfortable knocking on the kitchen door if there is something you want/need and do not see it out. Yogurt, chocolate milk, beer and other items are always available but you have to ask sometimes. It is never a problem. Have a great trip!

Thanks so much!
Getting sooooo excited!!

[letsgoreds]

Originally Posted by west&east

Gearing up for my 3rd CL stay at BC in January. Anything new at the lounge since last year? Did I read something about new coffee makers in the CL rooms at BC (maybe a keurig type?)

Also, the only special request I have made in the lounge in advance was for Lactaid milk for a lactose intolerant DH and the son of a friend. I am not able to have caffeine but still really enjoy a caffeine free diet coke. Do you think that is something I could request for the lounge? I am perfectly fine picking up a case myself for the room but I was wondering how accomodating they are...

Bumping this question to see if anyone has an answer...I am a Coke Zero addict, any chance they would offer some if I made a request?

[PolyndianPrincessJes]

Originally Posted by tinkermommyof3

Stayed end of October beginninng of November this year. I agree that Lawrence (CM) and Eugene (Chef) are two of the most pleasant and agreeable people we encounter. We really miss Kathi. Don't feel uncomfortable knocking on the kitchen door if there is something you want/need and do not see it out. Yogurt, chocolate milk, beer and other items are always available but you have to ask sometimes. It is never a problem. Have a great trip!

YES! My kiddos are chocolate milk fiends, and they're always happy to indulge them. I, on the other hand, am always asking for apple juice.

Originally Posted by letsgoreds

Bumping this question to see if anyone has an answer...I am a Coke Zero addict, any chance they would offer some if I made a request?

We didn't make requests, per se, but simply inquired about whether or not certain beverages were available. They magically appeared in our room. On every trip since then, too.

[CynBeth]

Originally Posted by fitzy819

Hello everyone! Booked our first CL room today at the Contemporary! I'm super excited! The CL choice was mainly since we are celebrating my mom's 50th birthday but I'm afraid I might get a little spoiled and want to do it for all of our trips

The trip is over a year away and I'm already getting ansty!

We are staying at CR CL as the second resort of a split stay. We have never stayed CL before. I paid both ressies with my Disney Visa and somehow with this being room only and paying in this manner I was told about a special deal with Atrium CL. I was so excited I missed if the rep said if it was a free upgrade or just a discount. My husband and I are going with my Mom. We have a year until our trip. How many is in your party and where are you from?

[uagirl]

Originally Posted by NicoleK1974

Has anyone recently stayed club level at Poly?

We are leaving in 5 days and would love any reviews, opinions, names of outstanding CM's we should keep an eye out for, etc.

We stayed Poly CL in September. We LOVED it. Sadly, I was too busy chasing a very active 2 year old to get names of the cast members, but we did have several great experiences.

1) I completely forgot to bring swim diapers for DD. All they had in the gift shop were size small and large, and she needed a medium. CL staff sent someone to Publix to pick up a couple of packs of swim diapers for me.

2) One night, we got back late and the lounge was closed. I had planned to get DD some milk, but figured I would have to head over to Capt. Cooks. The CL cast member overheard DD crying as we got off the elevator, called me over and told me she would get me some milk.

3)We watched Wishes in the lounge one night. Alone. No one else was there. The CM brought a plate of cookies and gummies over to us without us even asking.

[pamkat1820]

We are completely new to the CL experience. I personally can not wait! We r planning on staying August 25-sept 1 at the BC CL. I would love any advice. We r traveling in 2 rooms;room 1-me,DH DD7,DS2. Room 2-my mom &82 yr. Young grandmother. I would love to hear about anyone experiences CL at BC. The pics I have seen have not shown many of the offerings. To be honest it seems like other CL's are much better with the food selection. But the offer we have I can not pass up the price, so we decided to try it out. any info would be wonderful positive or negative

[NicoleK1974]

Just got back from our Club level stay at Poly.

EVERYONE was so great!

Especially Lawrence and Pam.

There was not one thing that we asked for that couldn't be done.

We had requested. 1st floor room and were originally put in a 3rd floor room, and with a quick call, we were booked in the best 1st floor room we could have asked for.

Our room was ready when we got there at about 10:30am.

Offering in the lounge were good and plentiful.

We did have an issue with getting water later in the night, and refused to drink the tap water....it was a little odd smelling, and after I noticed my 4 year old was looking a little dehydrated from so much juice and pop I went upstairs and while they did not have any carafes left, y did give us 4 big cups to get us through the night.
I honestly could not have asked for more.

They have us hooked!

[disneydreamin247]

Originally Posted by NicoleK1974

Just got back from our Club level stay at Poly.

EVERYONE was so great!

Especially Lawrence and Pam.

There was not one thing that we asked for that couldn't be done.

We had requested. 1st floor room and were originally put in a 3rd floor room, and with a quick call, we were booked in the best 1st floor room we could have asked for.

Our room was ready when we got there at about 10:30am.

Offering in the lounge were good and plentiful.

We did have an issue with getting water later in the night, and refused to drink the tap water....it was a little odd smelling, and after I noticed my 4 year old was looking a little dehydrated from so much juice and pop I went upstairs and while they did not have any carafes left, y did give us 4 big cups to get us through the night.
I honestly could not have asked for more.

They have us hooked!

Lawrence is FANTASTIC! We always looks forward to seeing him. I can't drink the tap water so I always order a few cases, but we usually go when it's HOT so we use them in the parks as well.

[athenna]

My AKLV CL trip is coming in 70 days Should I be concerned I havent heard anything from CL? I've already got what ADR's I want, so i guess it doesnt matter, but I'm pretty sure when I stayed CL 10/11 that I had a form sent to me

[emjean]

I am taking my younger sister to WDW AKL CL from 8 to 15 January 2013 (booked today). She is on peritoneal dialysis...which means she has to do fluid exchanges several times a day. This will be our first time to AKL and CL.

She will have to be in the room quite a bit and I was wondering how to nicely request a room with a good view and near the elevator. Who do I request this through? What is the best approach? And what does IPO stand for?

Thank you so much for your help. This will be her only trip to WDW and I want to make it very special. We both have our birthdays during this trip as well. Can you please make suggestions for any thing special I can arrange as a surprise in the room? Thanks again.

[ClareH37]

Originally Posted by pamkat1820

We are completely new to the CL experience. I personally can not wait! We r planning on staying August 25-sept 1 at the BC CL. I would love any advice. We r traveling in 2 rooms;room 1-me,DH DD7,DS2. Room 2-my mom &82 yr. Young grandmother. I would love to hear about anyone experiences CL at BC. The pics I have seen have not shown many of the offerings. To be honest it seems like other CL's are much better with the food selection. But the offer we have I can not pass up the price, so we decided to try it out. any info would be wonderful positive or negative

I stayed BC CL early December, after previously being a huge fan of BWI CL (I still am), I loved the BC CL The room was immaculately clean and so pretty, the CMs were fabulous and generally the whole CL and resort had a great atmosphere.

I don't tend to make much use of the lounge food offerings but what I saw on the days i did I felt were similar variety wise to other CLs. Breakfast had oatmeal, fruits, eggs and pastries, snacks were potato chips, Swedish fish and
a couple of other things, evening offerings had cheese, crudités, dips, olives and a couple of hot items - the one night I had pre dinner appetisers they had a lovely gazpacho.

The only negative I felt was the size of the lounge for the amount of rooms, it wasn't a problem as my room was only a few doors along and as I said I didn't really make use of it, I understand however there is talk of enlarging it again.

I hope you have a great stay

[pamkat1820]

Thank you so much for your response. At this point for the offer we have we are going to try it out. And pay OOP for food. In afraid I'm going to get spoiled by the BC CL lol we will see