Ths DIS is a great place to ask Disney Cruise Line questions and share tips.
Dreams Unlimited Travel - The official sponsor of the Disney Cruise Forums Dreams Unlimited Travel - the official sponsor of the Disney Cruise Forums  

Go Back   The DIS Discussion Forums - DISboards.com > Disney Cruise Line > Disney Cruise Line Forum
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read



Reply
 
Thread Tools Rate Thread Display Modes
Old 12-02-2012, 10:17 PM   #1
Ptwolfman
Mouseketeer from CA
 
Ptwolfman's Avatar
 
Join Date: Feb 2012
Location: Central CA
Posts: 907

Cell phone reception

Was recently on the MR cruise. While in open water and in ports of call I had no cell phone reception. Has anyone else had this issue? I'm with Verizon, if that matters. I called them beforehand and was quoted international rates but was never told that I wouldn't receive texts or be able to place calls.
Ptwolfman is offline   Reply With Quote
Old 12-02-2012, 10:20 PM   #2
WebmasterKathy

Not Podcast Kathy, I'm the other one
Bring on the tequila and chocolates!
 
WebmasterKathy's Avatar
 
Join Date: Mar 2002
Location: Texas
Posts: 20,587
DISboards Administrator

I never saw any cell receiving towers out on the water.
__________________
WebmasterKathy is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 12-02-2012, 10:21 PM   #3
Jestocost
DIS Veteran
 
Join Date: Dec 2003
Location: Kirkwood, MO
Posts: 6,946

Quote:
Originally Posted by Ptwolfman View Post
Was recently on the MR cruise. While in open water and in ports of call I had no cell phone reception. Has anyone else had this issue? I'm with Verizon, if that matters. I called them beforehand and was quoted international rates but was never told that I wouldn't receive texts or be able to place calls.
While at sea your only option is to use the Cellular at Sea service. That's expensive. In the ports of call you are going to have to go with whatever your cell service offers. In my experience, Verizon is all international roaming. That's very expensive when it works and it's pretty squirrelly getting it to work.
__________________
Spring 1976, WDW/Golf Resort; Spring 2000, WDW/CBR; Summer 2002, WDW/CBR; Thanksgiving 2003, Disney Wonder & WDW/CBR; Fall 2004, WDW/POFQ; Spring Break 2005, Disney Magic Western Caribbean; Fall 2005, WDW/BC; Summer 2006, Disney Magic Eastern Caribbean & WDW/POFQ; Christmas 2006, WDW/POFQ; Spring Break 2007, DLR/Disneyland Hotel; Fall 2007, WDW/Poly; Summer 2008, WDW/POFQ & Disney Wonder B2B; Thanksgiving 2008, WDW/Poly; Summer 2009, WDW/AKL; Christmas/New Year 2009-2010, WDW/Poly and Disney Magic Western Caribbean; Spring Break 2010, WDW/BC; Summer 2010, WDW/GF; Thanksgiving 2010, WDW/POFQ; Spring Break 2011, WDW/BC; Summer 2011, WDW/BWI; Thanksgiving 2011, Disney Dream; Summer 2012, WDW/AKL;F&WF 2012, WDW/BWI; Spring Break 2013, WDW/BC; Summer 2013, Disney Wonder Alaska; F&WF 2013, WDW/YC; Spring Break 2014, WDW/AKL and Disney Fantasy Western Caribbean; Summer 2014, WDW/WL



Jestocost is offline   Reply With Quote
Old 12-02-2012, 10:24 PM   #4
Ptwolfman
Mouseketeer from CA
 
Ptwolfman's Avatar
 
Join Date: Feb 2012
Location: Central CA
Posts: 907

So, is texting pretty much not an option & is it best to use the stateroom phone @ $7 per minute if it's a necessary call?
Ptwolfman is offline   Reply With Quote
Old 12-02-2012, 10:31 PM   #5
Jestocost
DIS Veteran
 
Join Date: Dec 2003
Location: Kirkwood, MO
Posts: 6,946

Quote:
Originally Posted by Ptwolfman View Post
So, is texting pretty much not an option & is it best to use the stateroom phone @ $7 per minute if it's a necessary call?
With Verizon, voice calls at sea will be $2.49 per minute and texts will be $.50 each to send and $.05 each to receive. Data services are about $20 per Mb. In port it will depend.
__________________
Spring 1976, WDW/Golf Resort; Spring 2000, WDW/CBR; Summer 2002, WDW/CBR; Thanksgiving 2003, Disney Wonder & WDW/CBR; Fall 2004, WDW/POFQ; Spring Break 2005, Disney Magic Western Caribbean; Fall 2005, WDW/BC; Summer 2006, Disney Magic Eastern Caribbean & WDW/POFQ; Christmas 2006, WDW/POFQ; Spring Break 2007, DLR/Disneyland Hotel; Fall 2007, WDW/Poly; Summer 2008, WDW/POFQ & Disney Wonder B2B; Thanksgiving 2008, WDW/Poly; Summer 2009, WDW/AKL; Christmas/New Year 2009-2010, WDW/Poly and Disney Magic Western Caribbean; Spring Break 2010, WDW/BC; Summer 2010, WDW/GF; Thanksgiving 2010, WDW/POFQ; Spring Break 2011, WDW/BC; Summer 2011, WDW/BWI; Thanksgiving 2011, Disney Dream; Summer 2012, WDW/AKL;F&WF 2012, WDW/BWI; Spring Break 2013, WDW/BC; Summer 2013, Disney Wonder Alaska; F&WF 2013, WDW/YC; Spring Break 2014, WDW/AKL and Disney Fantasy Western Caribbean; Summer 2014, WDW/WL



Jestocost is offline   Reply With Quote
Old 12-02-2012, 10:32 PM   #6
WebmasterKathy

Not Podcast Kathy, I'm the other one
Bring on the tequila and chocolates!
 
WebmasterKathy's Avatar
 
Join Date: Mar 2002
Location: Texas
Posts: 20,587
DISboards Administrator

Quote:
Originally Posted by Ptwolfman View Post
So, is texting pretty much not an option & is it best to use the stateroom phone @ $7 per minute if it's a necessary call?
Yes. Phone (and internet) service from the ship is via satellite. It's expensive and slow compared to land-based service. You'd need a satellite phone instead of our normal cell phones to call while at sea. Texting works on the same lines.

You can buy Internet minutes on board to send and receive email. Again, it's expensive and slow compared to what you're accustomed to, but could be the solution you need if you must stay in touch.
__________________
WebmasterKathy is offline   Reply With Quote
Old 12-02-2012, 10:33 PM   #7
Ptwolfman
Mouseketeer from CA
 
Ptwolfman's Avatar
 
Join Date: Feb 2012
Location: Central CA
Posts: 907

I guess I should be asking how do I get service to be able to send texts and make calls
Ptwolfman is offline   Reply With Quote
Old 12-02-2012, 10:33 PM   #8
WebmasterKathy

Not Podcast Kathy, I'm the other one
Bring on the tequila and chocolates!
 
WebmasterKathy's Avatar
 
Join Date: Mar 2002
Location: Texas
Posts: 20,587
DISboards Administrator

Quote:
Originally Posted by Jestocost View Post
With Verizon, voice calls at sea will be $2.49 per minute and texts will be $.50 each to send and $.05 each to receive. Data services are about $20 per Mb. In port it will depend.
Isn't that dependent on which ship you're on, and how that particular ship is equipped?
__________________
WebmasterKathy is offline   Reply With Quote
Old 12-02-2012, 11:36 PM   #9
sayhello
Have Camera, Will Travel
 
sayhello's Avatar
 
Join Date: Oct 2006
Posts: 10,404
DISboards Moderator

It's possible the problem was your phone. You can borrow a Global phone from Verizon for the cost of postage (approximately $10.00). That way you'll be more likely to have service. You can also sign up for an international plan for the month, which will help cut the cost significantly while you're ashore. Calling on the ship is expensive no matter what you do.

Sayhello
__________________
Check out my Southwest Splendors Trip Report! (2008). 5 parts, full of pics & details & impressions!
My Taming the Last Frontier ABD Alaska Trip Report! (2009)! 7 parts, pictures, stories, & more impressions!
Also check out my ABD/DCL Mediterranean Magic Trip Report! (2010)
NOW POSTING! My DIS Unplugged London/Paris/Disneyland Paris Trip Report! (2011)
Now posting my Greek Odyssey Trip Report (2013)

sayhello is offline   Reply With Quote
Old 12-03-2012, 01:22 AM   #10
Ptwolfman
Mouseketeer from CA
 
Ptwolfman's Avatar
 
Join Date: Feb 2012
Location: Central CA
Posts: 907

Thank you. I think what I will do is get the international global plan and the ships wifi plan & just tell everyone to email me instead of texting. Definitely expensive but I'll just figure it into the budget
Ptwolfman is offline   Reply With Quote
Old 12-03-2012, 08:25 AM   #11
Jestocost
DIS Veteran
 
Join Date: Dec 2003
Location: Kirkwood, MO
Posts: 6,946

Quote:
Originally Posted by WebmasterKathy View Post
Isn't that dependent on which ship you're on, and how that particular ship is equipped?
No. All of the DCL ships offer Cellular at Sea service, as far as I know. It doesn't matter which ship you are on. While the phone service is satellite based (like the Internet service), you do not need a satellite phone. Pricing and availability does vary by cell carrier and I assume not all phones and rate plans are compatible with the service. Cellular at Sea generally kicks in about 12 miles outside of any port.

Even if your phone is compatible and you make arrangements with your cell service provider to be able to use Cellular at Sea, there's no guarantee that it will work when you try it, however. Same with using your phone internationally, for that matter.

Cell service in ports varies by carrier too. My wife and kids have AT&T service and they can use their phones in PR and the USVI just like they can at home with no additional charges. My Verizon phone works like it does at home in PR but requires out-of-network roaming charges in the USVI.
__________________
Spring 1976, WDW/Golf Resort; Spring 2000, WDW/CBR; Summer 2002, WDW/CBR; Thanksgiving 2003, Disney Wonder & WDW/CBR; Fall 2004, WDW/POFQ; Spring Break 2005, Disney Magic Western Caribbean; Fall 2005, WDW/BC; Summer 2006, Disney Magic Eastern Caribbean & WDW/POFQ; Christmas 2006, WDW/POFQ; Spring Break 2007, DLR/Disneyland Hotel; Fall 2007, WDW/Poly; Summer 2008, WDW/POFQ & Disney Wonder B2B; Thanksgiving 2008, WDW/Poly; Summer 2009, WDW/AKL; Christmas/New Year 2009-2010, WDW/Poly and Disney Magic Western Caribbean; Spring Break 2010, WDW/BC; Summer 2010, WDW/GF; Thanksgiving 2010, WDW/POFQ; Spring Break 2011, WDW/BC; Summer 2011, WDW/BWI; Thanksgiving 2011, Disney Dream; Summer 2012, WDW/AKL;F&WF 2012, WDW/BWI; Spring Break 2013, WDW/BC; Summer 2013, Disney Wonder Alaska; F&WF 2013, WDW/YC; Spring Break 2014, WDW/AKL and Disney Fantasy Western Caribbean; Summer 2014, WDW/WL



Jestocost is offline   Reply With Quote
Old 12-03-2012, 12:34 PM   #12
NWDAD
DIS Veteran
 
NWDAD's Avatar
 
Join Date: Apr 2011
Location: WA
Posts: 587

Quote:
Originally Posted by Ptwolfman View Post
Was recently on the MR cruise. While in open water and in ports of call I had no cell phone reception. Has anyone else had this issue? I'm with Verizon, if that matters. I called them beforehand and was quoted international rates but was never told that I wouldn't receive texts or be able to place calls.
If you were in the MR then you would need an international plan. Most US plans stop at the border. To use your phone in Mexico you would have to add it. Don't know what the cost would be.

Kevin
__________________
DVC since 1997 - OKW, 2010 - BLT, 2012 - VGF
1st DCL Cruise Alaska Disney Wonder 5/24/2010
Fantasy 12/8/2012-Western, 12/15/2012-Eastern
Wonder 5/27/2013-Alaska
Magic 1/27/2014-Bahamas
Magic 11/12/2014-Southern, 11/18/2014- SJ to PC repo
Magic EBTA
DIS Dad's Club Member 685
NWDAD is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 11:00 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.