Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Disney Resorts
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read


Reply
 
Thread Tools Rate Thread Display Modes
Old 11-27-2012, 09:21 AM   #1
nuge67
Mouseketeer
 
Join Date: Jan 2006
Posts: 235

Does Disney ever offer free upgrades or promotions from a value to a moderate?

Any chance of that happening or is Disney pretty cut and dry, what you see is what you get, no chance of a free upgrade for whatever reason?
nuge67 is offline   Reply With Quote
Old 11-27-2012, 09:26 AM   #2
dansdad
DIS Veteran
 
Join Date: Sep 2011
Location: 1,209 miles from CBR.
Posts: 6,269

Usually the only time that happens, and it does happen, is when it benefits Disney. Like if they are booked to capacity and have issues with a room, block of rooms, a whole floor or a whole building.
__________________
ME DW DS12
dansdad is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 11-27-2012, 09:42 AM   #3
Missytara
I'm all ears!
 
Missytara's Avatar
 
Join Date: Apr 2009
Location: Delaware
Posts: 14,095

Quote:
Originally Posted by nuge67
Any chance of that happening or is Disney pretty cut and dry, what you see is what you get, no chance of a free upgrade for whatever reason?
Upgrades happen due to things totally out of your control, so it is not worth expecting it.

One thing that CMs have said on the boards is that the best way not to get an upgrade is ask for one.

Best to pay for what you want or enjoy where you are at.
__________________
Missytara is offline   Reply With Quote
Old 11-27-2012, 10:13 AM   #4
shaynar
Mouseketeer
 
shaynar's Avatar
 
Join Date: Aug 2010
Posts: 180

The rule of thumb really is reserve where you want to stay. Upgrades are awesome, but never to be expected.
__________________
Me Freaked out DH (he didn't know what he was getting into!!!) Little man 1 Little man 2 Little man 3

Too many than I can remember.....
Latest: 09/2008 Honeymoon @ Poly, 10/2010 First "family trip" @ WL, 01/2012 Bringing Baby #2 @ Kidani, 01/2013 @ BCV/VWL, 1/2014 @ VWL !!!! Coming up, 1/2015 @ Jambo House!
shaynar is offline   Reply With Quote
Old 11-27-2012, 10:17 AM   #5
TDC Nala
1937, what a year that was
Diet Coke on Ice or Else
I apparently don't do anything they want to stimulate
 
TDC Nala's Avatar
 
Join Date: Jun 2001
Location: Not far enough outside the Beltway
Posts: 59,270
DISboards Moderator

Sometimes. But not often, and not out of the blue - there is usually something going on that necessitates guests being moved from one resort to another.

If you are booking a value mostly because you are thinking you might get a free upgrade to a different resort that is more to your liking, while it's not impossible the odds are very slim. You should probably expect that you will be staying in the same category you booked.
__________________
TDC Nala is offline   Reply With Quote
Old 11-27-2012, 10:23 AM   #6
DebbieB
DVC Member BWV 99
You have to compare apples to apples
 
DebbieB's Avatar
 
Join Date: Aug 1999
Location: PA
Posts: 48,189

There have been recent reports of upgrades from values to Old Key West or Saratoga Springs. They have a hard time filling the cash rooms there (both are DVC resorts, with separate inventory for cash & points stays).
__________________
DebbieB is offline   Reply With Quote
Old 11-27-2012, 10:25 AM   #7
nuge67
Mouseketeer
 
Join Date: Jan 2006
Posts: 235

Quote:
Originally Posted by DebbieB View Post
There have been recent reports of upgrades from values to Old Key West or Saratoga Springs. They have a hard time filling the cash rooms there (both are DVC resorts, with separate inventory for cash & points stays).
How does on have a chance to get one or is it random?
nuge67 is offline   Reply With Quote
Old 11-27-2012, 10:44 AM   #8
Missytara
I'm all ears!
 
Missytara's Avatar
 
Join Date: Apr 2009
Location: Delaware
Posts: 14,095

Quote:
Originally Posted by nuge67

How does on have a chance to get one or is it random?
Completely random.
__________________
Missytara is offline   Reply With Quote
Old 11-27-2012, 10:59 AM   #9
Lynne M
 
Lynne M's Avatar
 
Join Date: Nov 2001
Posts: 9,154
DISboards Moderator

Quote:
Originally Posted by nuge67 View Post
How does on have a chance to get one or is it random?
From the guest's perspective, it's totally random. Meaning, there's nothing you can do to increase your chances of getting an upgrade.

Disney resorts primarily upgrade guests for their own operational reasons. For some reason, they need the room they would otherwise have put you in, so they've got to put you somewhere else. Maybe the resort has been overbooked, maybe they need to take a block of rooms out of service to do some repairs. It's really just a matter of being in the right place at the right time - pure luck.
Lynne M is online now   Reply With Quote
Old 11-27-2012, 11:14 AM   #10
Polydweller
DIS Veteran
 
Polydweller's Avatar
 
Join Date: May 2010
Location: Ontario, Canada
Posts: 1,657

Lynne is absolutely right. Hotels, not just Disney, give upgrades based on the hotel's business and operational needs. And hotels have policies for upgrades that front desk (that includes room assigners) must follow. The type of upgrade you are asking about although it can occur is the rarest and definitely don't expect it. If you want moderate then book moderate.
__________________
24 years staying at the Polynesian!
Unplanned but Polynesian
Polydweller is online now   Reply With Quote
Old 11-27-2012, 12:17 PM   #11
TDC Nala
1937, what a year that was
Diet Coke on Ice or Else
I apparently don't do anything they want to stimulate
 
TDC Nala's Avatar
 
Join Date: Jun 2001
Location: Not far enough outside the Beltway
Posts: 59,270
DISboards Moderator

Quote:
Originally Posted by nuge67 View Post
How does on have a chance to get one or is it random?
Totally random and is usually done only when a value resort has been oversold.
__________________
TDC Nala is offline   Reply With Quote
Old 11-27-2012, 06:00 PM   #12
TheRustyScupper
Average Banjo Picker, Fairly-Good Sailing Master, Recently Ordained.
 
TheRustyScupper's Avatar
 
Join Date: Aug 2000
Location: 15-min from WDW.
Posts: 20,037

1) Upgrades do happen every day.
2) But, as a percentage of rooms, they are quite small.
3) When there are Value upgrades, it is usually to a DVC (OKW or SSR).
4) There are VERY specific rules and regulations for upgrades.
. . . mechanical problems
. . . over-sold resorts
. . . over-sold room classifications
. . . group sales has a chance to sell a big group (with lots of extras) to Values
5) When an upgrade is made, the "ROOM ASSIGNER"
. . . lists the room
. . . lists the specific reason for the upgrade
. . . lists the upgrade price change on a daily report to the General Mgr
6) The Sending Resort must pay Receiving Resort for the room at Rack Rate.
7) So, these are done very sparingly.

NOTE: These do not include the "Pixie Dust" upgrades where a Front Desk
or Concierge CM will spontaneously upgrade a guest. CM's have a lot of
leeway in upgrading, a) if they like you, b) if they feel generous, c) if they
like the family, d) if they like the phase of the moon. These can be done
almost anytime and at any resort. We have a lot of fun doing this. So, treat
your check-in people sweetly!
TheRustyScupper is offline   Reply With Quote
Old 11-27-2012, 06:19 PM   #13
catherines_mama
DIS Veteran
 
catherines_mama's Avatar
 
Join Date: Sep 2003
Location: Carolina Coastline
Posts: 1,867

We've been upgraded to Water View at PORFQ once but it was just luck. I never ask and was just dosed with pixie dust that trip. I agree with others, if you are bent on a certain level room, book it.
__________________
-Deedee P "just keep swimming.. just keep swimming.."
15 trips and counting... December 2014 now JUNE 2015 AKV Trip Report
Our family (40) (37) (13) (12) (9)
catherines_mama is offline   Reply With Quote
Old 11-27-2012, 07:38 PM   #14
Missytara
I'm all ears!
 
Missytara's Avatar
 
Join Date: Apr 2009
Location: Delaware
Posts: 14,095

Therustyscupper - we have often posted bits and pieces of your post, but it is great to see it all in one comprehensive post, especially from a CM perspective.

You can ask the question a million different times and a million different ways. You can say you are not interested for yourself exactly, but just wondering. You can ask if it hurts or helps your chance if you do regular or online check-in. But it is all the same.

Book what you can afford and be happy you are at the happiest place on earth.
__________________
Missytara is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 11:32 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.