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Old 11-20-2012, 11:15 AM   #406
honeymo78
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We decided to keep this cruise but our booking won't be official until Dec 9. So excited for 2 member cruises in one year.
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Old 11-20-2012, 11:32 AM   #407
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Quote:
Originally Posted by honeymo78
We decided to keep this cruise but our booking won't be official until Dec 9. So excited for 2 member cruises in one year.
Congrats. Sometimes I wish there was a like button on here! LOL
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Old 11-20-2012, 01:46 PM   #408
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I think the Grand is a rip off of the Wlilderness Lodge.

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Old 11-20-2012, 01:48 PM   #409
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Just want to fill everyone in. I currently in a fight with DCL to price match my cruise. Why should I have to pay extra for the same room cause they displaced me?

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DCL 14 Night Westbound Panama To my House. 5/14/05-5/28/05, DCL 11 Night Southern 9/17/06-9/28/06, 7 Night DCL Western 10/20/07, DCL 15 Night Westbound Panama to my house. 5/10/08-5/25/08, 7 Night to St. Croix for my Birthday 2/28/09, 7 night to the Western 10/17/09, Back to back on the Wonder 10/14/10 and 10/17/10, 15 night Panama Canal to Bring the Wonder to my home and her new Home 1/6/2011. 10/8/2011 Eastern on the Magic. 4/29/12 15 nights to Hawaii and back from my home in Los Angeles, 5/6/13 14 nights from Miami back to my home in Los Angeles via the Panama Canal, Premier Pass holder, DVC Member since 2008.
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Old 11-20-2012, 02:29 PM   #410
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Quote:
Originally Posted by aan1701
I think the Grand is a rip off of the Wlilderness Lodge.

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Oh really? I think the Wildreness Lodge is nice. Not stayed there though but we liked it when we went nosing at other resorts.
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Old 11-20-2012, 02:34 PM   #411
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Sorry. It's nice, just because I think it's a rip off of Wilderness Lodge, I think it lacks imagination. That's all. Sorry. Just upset right now, cause DCL will not do the right thing and I really do not want to go up the corporate ladder, but I think I am going to have to.

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Old 11-20-2012, 02:40 PM   #412
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Originally Posted by aan1701 View Post
Sorry. It's nice, just because I think it's a rip off of Wilderness Lodge, I think it lacks imagination. That's all. Sorry. Just upset right now, cause DCL will not do the right thing and I really do not want to go up the corporate ladder, but I think I am going to have to.

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i don't understand this at all!!!
Unbelievable!!
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Old 11-20-2012, 02:42 PM   #413
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Originally Posted by poison ivy

i don't understand this at all!!!
Unbelievable!!
Thanks for the support I was kicked off the cruise. I have the same cat. booked. It should not cost me one more dime. I would understand if I wanted a better room.

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Old 11-21-2012, 01:17 AM   #414
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Quote:
Originally Posted by aan1701

Thanks for the support I was kicked off the cruise. I have the same cat. booked. It should not cost me one more dime. I would understand if I wanted a better room.

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Thats really awful. I am so sorry. No oixie dust for us :-(
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Old 11-21-2012, 02:13 AM   #415
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I have emailed Karl Holtz I know from other posts that his off does receive and review the emails. We will see.

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Old 11-21-2012, 02:37 AM   #416
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Quote:
Originally Posted by aan1701
I have emailed Karl Holtz I know from other posts that his off does receive and review the emails. We will see.

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Good luck! The person I spoke to at dcl said to avoid this in future dont book a cruise in september....how about dvc organise themselves instead and charter cruises before they go public? How were we suppose to know! Also what if next year they decide on october and didnt they randomly have one in Jan next year? Like its our responsibility to guess!
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Old 11-21-2012, 03:42 AM   #417
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Originally Posted by Paula Sedley-Burke

Good luck! The person I spoke to at dcl said to avoid this in future dont book a cruise in september....how about dvc organise themselves instead and charter cruises before they go public? How were we suppose to know! Also what if next year they decide on october and didnt they randomly have one in Jan next year? Like its our responsibility to guess!
I know. How am I supposed to know? I don't have crystal ball.

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Old 11-21-2012, 06:07 AM   #418
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Just a update. I now have been indirectly threatened by DCL. What I mean is they have asked if I would like them to cancel my reservation as they will not budge on price.

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Old 11-21-2012, 06:23 AM   #419
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Quote:
Originally Posted by aan1701
Just a update. I now have been indirectly threatened by DCL. What I mean is they have asked if I would like them to cancel my reservation as they will not budge on price.

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Sounds familiar. Did you get the phrase 'by force'?
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Old 11-21-2012, 06:28 AM   #420
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That's why I already email the executive office again with a copy of the email they sent. I will post it here as well to show the hard stance they are taking but I am not going to back down.

Dear Alan,

Thank you for your e-mail.

I regret your discontent with the final answer you received about us not
being able to price match. I understand your disappointment, and I
sincerely regret any inconvenience the cruise alteration has caused.

Since you said that you will not pay extra, and we are not able to
negotiate the price to anything lower than the prevailing rates, I will
be more than happy to cancel your reservation now. As long as you cancel
your reservation prior to July 23, 2013, you will not incurr any
cancellation penalties.

Please let us know if you wish to proceed with the cancellation of your
reservation

We look forward to hearing back from you.

Sincerely,

JD
Email Communications Agent
Disney Cruise Line

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