Room requests and DVC rental - The DIS Discussion Forums

Disneyfanfour · 11-19-2012, 02:36 PM

Hi, I'm wondering if I, the renter of DVC points, can fax any room requests directly to the resort a week before my trip, or if I have to go through the DVC member. Also, if I booked the DDP on my rental through the member, can I cancel the plan on my own if I needed to? Would I call member services or the resort to cancel that plan?

Thanks for any help in these matters.

dansdad · 11-19-2012, 02:38 PM

I am pretty sure you have to go through the member your renting points from for both. I'm sure someone will be by to correct me if I'm wrong though.

Marionnette · 11-19-2012, 02:42 PM

Quote:

Originally Posted by Disneyfanfour

Hi, I'm wondering if I, the renter of DVC points, can fax any room requests directly to the resort a week before my trip, or if I have to go through the DVC member. Also, if I booked the DDP on my rental through the member, can I cancel the plan on my own if I needed to? Would I call member services or the resort to cancel that plan?

Thanks for any help in these matters.

You definitely need to go thru the member from whom you rent the points. The DVC member "owns" the reservation, and all contact with DVC member services has to go thru them. Any changes or requests will need to be funneled through them, that includes room requests and the addition/cancellation of the DDP.

TDC Nala · 11-19-2012, 02:48 PM

You need to get the member to call DVC Member Services and put your request on the reservation. I don't believe resorts use faxed room requests anymore.

You will not be able to do anything to the reservation that requires contacting DVC Member Services. They will only deal with the DVC member. You must have the member call no later than 2 days before you arrive to cancel the dining plan for you.

Lynne M · 11-19-2012, 05:24 PM

The DVC resorts stopped accepting faxed room requests years ago. All requests have to go through DVC Member Services, and as others have said the member will need to contact them for you.

There's no need to wait till a week before your trip to add requests. Requests can be made for any Disney resort, DVC or otherwise, at the time or reservation or anytime after that.

Deb & Bill · 11-19-2012, 06:11 PM

Quote:

Originally Posted by Disneyfanfour

Hi, I'm wondering if I, the renter of DVC points, can fax any room requests directly to the resort a week before my trip, or if I have to go through the DVC member. Also, if I booked the DDP on my rental through the member, can I cancel the plan on my own if I needed to? Would I call member services or the resort to cancel that plan?

Thanks for any help in these matters.

You don't own the reservation so you cannot do anything to it until the moment you check in. If you try to remove the DDP when you check in, you will be told you cannot do that either. It must be done at least 48 hours before. And the member has to do that.

Disneyfanfour · 11-19-2012, 09:25 PM

thanks, everyone, for your help! Love this board!

mlittig · 11-19-2012, 09:50 PM

I have had no problems having the DVC member add my requests to my reservations and it has always gone smoothly

11-19-2012, 02:36 PM	#1
Disneyfanfour Hulk...Smash. Join Date: Apr 2005 Location: Gresham, OR Posts: 405	Room requests and DVC rental Hi, I'm wondering if I, the renter of DVC points, can fax any room requests directly to the resort a week before my trip, or if I have to go through the DVC member. Also, if I booked the DDP on my rental through the member, can I cancel the plan on my own if I needed to? Would I call member services or the resort to cancel that plan? Thanks for any help in these matters.

11-19-2012, 02:38 PM	#2
dansdad DIS Veteran Join Date: Sep 2011 Location: Crystal Lake, IL Posts: 2,084	I am pretty sure you have to go through the member your renting points from for both. I'm sure someone will be by to correct me if I'm wrong though. __________________ ME DW DS11

11-19-2012, 02:48 PM	#4
TDC Nala 1937, what a year that was Diet Coke on Ice or Else I apparently don't do anything they want to stimulate Join Date: Jun 2001 Location: Not far enough outside the Beltway Posts: 54,431	You need to get the member to call DVC Member Services and put your request on the reservation. I don't believe resorts use faxed room requests anymore. You will not be able to do anything to the reservation that requires contacting DVC Member Services. They will only deal with the DVC member. You must have the member call no later than 2 days before you arrive to cancel the dining plan for you. __________________

11-19-2012, 09:50 PM	#8
mlittig DIS Veteran Join Date: Apr 2009 Location: Northern Massachusetts Posts: 5,145	I have had no problems having the DVC member add my requests to my reservations and it has always gone smoothly __________________ 5/87 Polynesian 5/90 Polynesian 12/02 Off site 8/08 French Quarter 6/09 French Quarter 8/09 All Star Sports 4/10 French Quarter 12/10 Old Key West 4/11 Old Key West 8/11 Pop 9/11 Pop 4/12 Old Key West 8/12 Old Key West 4/13 Old Key West 8/7/13 Old Key West

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11-19-2012, 05:24 PM	#5
Lynne M Join Date: Nov 2001 Posts: 8,039	The DVC resorts stopped accepting faxed room requests years ago. All requests have to go through DVC Member Services, and as others have said the member will need to contact them for you. There's no need to wait till a week before your trip to add requests. Requests can be made for any Disney resort, DVC or otherwise, at the time or reservation or anytime after that.

11-19-2012, 09:25 PM	#7
Disneyfanfour Hulk...Smash. Join Date: Apr 2005 Location: Gresham, OR Posts: 405	thanks, everyone, for your help! Love this board!