HARD ROCK HOTEL information

[damo]

Originally Posted by triplefigs

Going to Universal for the 1st time in August and staying at the HRH for 3 nights. We have a Deluxe Queen room booked for the 5 of us (2A/3C). Any suggestions on room requests? My DS uses a wheelchair for the parks, but we do not need a HA room. We do need a refrigerator for all his meds.

Thanks for any help!

You don't have a lot of options with the deluxe rooms since they are located at the bends in the hotel. You should just ask for a room relatively close to the elevators. Make sure you tell them you need a fridge for the medications and they will comp it. There is no fridge in the room already that gets cold enough for meds.

[triplefigs]

Originally Posted by damo

You don't have a lot of options with the deluxe rooms since they are located at the bends in the hotel. You should just ask for a room relatively close to the elevators. Make sure you tell them you need a fridge for the medications and they will comp it. There is no fridge in the room already that gets cold enough for meds.

Thank you!

[kingken]

hi
does anyone have a email address for HRH as i used the page on there web site asking for a fridge for my meds but received no answer
if poss would like to email as ringing from england costs a fortune, thanks in advance

[damo]

Originally Posted by kingken

hi
does anyone have a email address for HRH as i used the page on there web site asking for a fridge for my meds but received no answer
if poss would like to email as ringing from england costs a fortune, thanks in advance

Will this toll free number work for you?

Phone: (888) 430-4999

They should be able to add it to your reservation.

[kingken]

Originally Posted by damo

Will this toll free number work for you?

Phone: (888) 430-4999

They should be able to add it to your reservation.

thanks

[4HOLIDAYS]

I am about to go thru the thread but thought I should ask before spending hours , is there a sep thread with the floor plans?

We stayed at RPR and are now going to HRH.

[Toulouse]

We are looking to book one night at the HRH on March 28, arriving that evening and want to take advantage of the early morning admission for Harry Potter the next day.

I know that the Express Pass option is available all day on both check-in and check-out days, however, wondering if the POOL is also available after checkout. We are waiting for other family to arrive the night of the day we check out and then moving over to the Sheraton Vistana, but I'd sure love to be able to still enjoy the pool in the afternoon when we check out since we'll miss most of it the check-in day since we don't arrive until 6pm.

As well, are there change rooms at the pool? We'll have a rental car to leave our stuff in but I don't want to change in it...

[YCFAN]

Originally Posted by Toulouse

We are looking to book one night at the HRH on March 28, arriving that evening and want to take advantage of the early morning admission for Harry Potter the next day.

I know that the Express Pass option is available all day on both check-in and check-out days, however, wondering if the POOL is also available after checkout. We are waiting for other family to arrive the night of the day we check out and then moving over to the Sheraton Vistana, but I'd sure love to be able to still enjoy the pool in the afternoon when we check out since we'll miss most of it the check-in day since we don't arrive until 6pm.

As well, are there change rooms at the pool? We'll have a rental car to leave our stuff in but I don't want to change in it...

We were welcome to use the pool after check out while waiting for our limo later to the airport. There are bathrooms at the pool. I've never really looked to see if there were showers.

[Toulouse]

Originally Posted by YCFAN

We were welcome to use the pool after check out while waiting for our limo later to the airport. There are bathrooms at the pool. I've never really looked to see if there were showers.

Thank you - good to know! We'll be checking in to our other digs a short while later so we'll be OK without the shower - appreciate your info

[bumbershoot]

I'll ask here in the official thread...

I was looking around at posts tonight, and it seems that All Access ended and HR as a whole has a new loyalty program, but the Orlando HRH doesn't participate. And they don't participate in YouFirst.

So is there ANY way to get rewards for HRH stays?


(silly me, I didn't follow my own advice to "book when you see a good rate", and lost the cheapie RPR rate for Feb, so we'll be checking out HRH instead!)

[eculmone]

Good morning everyone it's been a while but I'm back

We are planning a Disney Cruise mid march with my DB and DS inlaws and their 2 DS's The second half of the trip we want to hit HRH at Universal. My DS in law nearly fell over when she saw the rates at $399 a night.

I thought I got my room for about $250 last time. Will there be specials? Should we book now at this high rate or wait for a deal closer to March?

Any insight is greatly appreciated.

Also, they are driving so they will need two nights. We are flying so we will need 3. Can we book adjoining rooms or request the same Hallway, so we are close enough?

[jmamom]

Originally Posted by bumbershoot

I'll ask here in the official thread...

I was looking around at posts tonight, and it seems that All Access ended and HR as a whole has a new loyalty program, but the Orlando HRH doesn't participate. And they don't participate in YouFirst.

So is there ANY way to get rewards for HRH stays?


(silly me, I didn't follow my own advice to "book when you see a good rate", and lost the cheapie RPR rate for Feb, so we'll be checking out HRH instead!)

I'd be interested to hear an answer to this too. Last year I got a room upgrade and some great deals using my all access pass. I was very disappointed that they changed it

[bumbershoot]

Originally Posted by eculmone

Good morning everyone it's been a while but I'm back

We are planning a Disney Cruise mid march with my DB and DS inlaws and their 2 DS's The second half of the trip we want to hit HRH at Universal. My DS in law nearly fell over when she saw the rates at $399 a night.

I thought I got my room for about $250 last time. Will there be specials? Should we book now at this high rate or wait for a deal closer to March?

Any insight is greatly appreciated.

Also, they are driving so they will need two nights. We are flying so we will need 3. Can we book adjoining rooms or request the same Hallway, so we are close enough?

If you are booking room-only, you can book something you can live with now and then change it if a better rate comes out.

I know that you only want the HRH rates, but this is the site I like to use for Universal. Gives the best rates and shows all 3 hotels at once (or you can just choose to look at the specific one you want).

This is always hard to explain for me, but you can experiment and put the code "APH" into the code field there, to see if there is an Annual Passholder rate available. IF that rate is there AND is really really good, you can then compare that discount to the difference between a Preferred or Premium Annual Pass, and see if it would result in a savings overall. (I believe it's one AP holder per room booked but I *could* be wrong) And remember that an AP gives you discounts on food and merchandise as well.

Originally Posted by jmamom

I'd be interested to hear an answer to this too. Last year I got a room upgrade and some great deals using my all access pass. I was very disappointed that they changed it

You know, I was looking around on the new site and found something odd.

Under participating locations, it says:

Orlando • Orlando Hotel Rock Shop • Orlando Live


The link for Orlando Hotel Rock Shop actually takes you to http://www.hardrockhotelorlando.com/ .

The link for Orlando takes you to the Orlando cafe website.

And Orlando Live takes you here: http://www.hardrock.com/live2/live.aspx


Under NOT participating, it says Orlando Hotel, and that link just takes you here: http://www.hardrock.com/locations.aspx


So that's a little confusing. And a *tiny* bit hopeful, to my way of thinking? Because does it *really* make sense that this hotel now has absolutely NO loyalty program whatsoever????

[Rene23]

I called yesterday to confirm rooms and asked about the All Access program. The person at the main Universal information number told me that they did still participate, but knowing that the website says they don't, I called the hotel directly.

The person I spoke with at the hotel said they were still revamping the program for their hotel. They no longer honor the other perks of All Access, but they will still offer a free upgrade IF there is one available. Who knows how long that will last though.

Originally Posted by bumbershoot

I'll ask here in the official thread...

I was looking around at posts tonight, and it seems that All Access ended and HR as a whole has a new loyalty program, but the Orlando HRH doesn't participate. And they don't participate in YouFirst.

So is there ANY way to get rewards for HRH stays?

[macraven]

Originally Posted by Rene23

I called yesterday to confirm rooms and asked about the All Access program. The person at the main Universal information number told me that they did still participate, but knowing that the website says they don't, I called the hotel directly.

The person I spoke with at the hotel said they were still revamping the program for their hotel. They no longer honor the other perks of All Access, but they will still offer a free upgrade IF there is one available. Who knows how long that will last though.

i really don't like the call center system for booking the UO resorts.
always a different answer.
you posted your experience which was opposite of mine.

also called the hotel directly and told they would not be using the new hrc program.
????????
so confusing isn't it.....

when i called i was told that the Loews youfirst program will not honor the loews member for credits stayed at hrh.
also told that hrh could be booked with onsite promos such as SMSM, AAA, AP.

i joined the orignal AA hrc program years ago.
i planned to join the new program when it came out oct 1st.
i saw the note that the orlando resort hotel was not in this new hrc program.
so, didn't join.....

hrh has typically given free upgrades if their occupancy level is low.
it works for them.
it is easier for them to have available standard rooms to book.

by upgrading guests at check in, they can still fill up the standard rooms easily, especially on weekends and holiday periods.

i've been sticking with RPH since i know what they allow for the discounts, upgrades, etc but still wanted to check out hrh as a possible short stay early next year.