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Old 11-19-2012, 12:32 AM   #16
DIS Veteran
Join Date: Mar 2009
Posts: 784

Originally Posted by kristinfly2 View Post
We were promised an equipment package for our room for hearing impaired guests. It included a light to know when some one was at the door, a special phone and a vibration alarm for the Bed As I stated before DCL CMs on the phone also told me there would be a sign interpreter for the shows. Her hearing impairment and developmental delays were also supposed to be noted for the CMs in the club. I called three times, faxed the form and noted it myself in the online registration.
It all worked out because we had her sleep in our room instead of in the connecting room with our three other kids who came. She also wasn't interested in the shows so that didn't become an issue.
Like I said the CMs in the club were great with her! But was also disappointed that the other equipment wasn't available. She was very disappointed that she couldn't sleep with her sisters and brother in the "kids" room. Even with the connecting doors wide open, we decided better safe than sorry.
Sounds like DCL really dropped the ball on this one. I wouldn't be happy either after the effort you put in to make sure things would be provided.
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