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Old 11-06-2012, 03:46 PM   #46
BCV2003
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We experienced terrible wifi access at OKW in October. I called about it twice. Only one out of our four devices was able to connect because the signal was so low. They said they were opening a ticket with Comcast but that was about all I ever got. While we were at the main pool, we were sitting at a table still in the pool area but on the edge and we had no wireless connectivity at all there.

I travel quite a bit for business and I've never had wireless service this poor. Big disappointment.
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Old 11-07-2012, 07:56 PM   #47
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BWV Resort survey

Just did a resort survey which had alot of questions about wi-fi. I expressed the sentiments from this thread. I was so busy complaining about wi-fi, I forgot to complain about the change in parking at BWV. We were there during the recent cold snap and it was a real treat racing from that lot after dinner, in 40 degree temperatures
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Old 11-11-2012, 11:02 PM   #48
Snookies
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Quote:
Originally Posted by BCV2003 View Post
...They said they were opening a ticket with Comcast....
IMO, You may have identified the reason for all of the problems if they selected Comcast as the vendor.
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Old 11-12-2012, 08:47 AM   #49
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We were at AKV this June and the wi-fi was just horrible. My 13 year old son kept whining and begging me to go down and say something to them. Like that would have helped.
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Old 11-12-2012, 05:06 PM   #50
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We are heading to the Beach Club in January, and we'll bring our MiFi Jetpack from Verizon. We've never had signal issues with our Verizon cell phones, so hopefully the signal will be strong enough to allow us to do a bit of work on our laptop.
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Old 11-14-2012, 09:01 PM   #51
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I just got back from a 8 day stay, I got sick of calling the number everyday to complain about the wireless. The wireless was so bad on all of our devices, the tech lady tried to at first to blame them, after hard resets and turning the wifi on and off several times, I mentioned about how I had already read about how bad the services were and I was wise to thief game. Her tune quickly changed. She then said she would fill out a work ticket, every day I got that response.
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Old 11-18-2012, 07:48 AM   #52
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Actually called this morning to complain about wifi at VWL. As long as the usage is very light, it seems to keep working right now. But any large web pages or even small downloads and it stops responding. I wonder if there's some throttle or just poor equipment. They are supposed to send a tech over to check it out.

It is currently ok for browsing but no way could I do any actual work over it. Hmmm...maybe that's the plan. :-/

I keep considering getting a mobile hotspot but don't want to spend the money right now...
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Old 11-18-2012, 08:58 AM   #53
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Just got back from a week's stay at BWV. My brother was able to get a consistent wifi connection all week but I could not connect with my iphone or iPad. It was horrible. I could get connections in the lobby, MK, DHS and Epcot but in our room? Meh.
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Old 11-18-2012, 08:48 PM   #54
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Update to my thread from this morning: i had called tech support this morning and they said a tech would be out to investigate. Tonight my internet is rock solid. This is the best I have ever had at WDW wired or wireless. We will see what happens tomorrow, but I am hopeful!! Well worth the 10 minute call this morning. I can surf, pull down apps, emails with attachments, and e-magazines. Almost like being at home. Wow. I am sure the speed doesn't match my home connection but it's extremely useable!!
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Old 11-18-2012, 08:55 PM   #55
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Quote:
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Update to my thread from this morning: i had called tech support this morning and they said a tech would be out to investigate. Tonight my internet is rock solid. This is the best I have ever had at WDW wired or wireless. We will see what happens tomorrow, but I am hopeful!! Well worth the 10 minute call this morning. I can surf, pull down apps, emails with attachments, and e-magazines. Almost like being at home. Wow. I am sure the speed doesn't match my home connection but it's extremely useable!!
Good for you!
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Old 11-23-2012, 08:05 PM   #56
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Room 217 BWV horrible horrible WIFI, last week. I wish I had thought to call and complain. I did receive a survey and went into detail about out experience. DH on a laptop and me on an IPAD.
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Old 12-08-2012, 11:23 PM   #57
Eliza'sMom
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Our wireless was terrible last week at BWV too. We were at BLT for three nights and didn't have a single problem. Switched to BWV and it cut out constantly, and usually when I was trying to appease a crabby baby with Elmo videos. It was really frustrating.
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Old 12-09-2012, 03:47 PM   #58
VrBchJ
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I was in BWV room 3081-3083 and no WiFi for 5 days. We called tech support and tried all their suggestions but nothing worked. On the porch I could get the public access conex but it kept cutting out.
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Old 12-10-2012, 10:47 AM   #59
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We were in room 2009 BWV right after Thanksgiving for a week and WIFI was spotty. Had best luck early in the morning (like 6am early!) and during the fireworks which we enjoyed from our balcony. I did most of my web surfing through my 3G connection which worked best on the ferries.
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Old 12-10-2012, 10:53 AM   #60
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I'm sitting on the balcony of my room, 4117, and I have excellent Internet signal strength and speed. Have been emailing pictures and surfing all morning here no problem. Way better than when I was at OKW, SSR and AKV.
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