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#1 |
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Earning My Ears
Join Date: Mar 2009
Location: Newark, DE
Posts: 40
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Disney Dining Reservations Down?
Good Morning, my daughter and I are going to Disney December 17th and I need to make some changes to our dining reservations but I have not been able to access disney dining .. is anyone else having trouble? thanks...
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WL - 2 visits OKW Swan Buena Vista Palace Dolphin - 3 visits Caribbean Beach Resort Port Orleans Boardwalk - 4 visits Beach Club - 4 visits DVC Member since 2001 |
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#2 | |
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DIS Veteran
Join Date: Dec 2010
Location: NH
Posts: 6,949
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I know it wasn't a computer issue on my end as I had tried on my iPad, our laptop AND our desktop...it was a no go.
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#3 | |
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CANNOT GET ENOUGH
Join Date: Feb 2007
Location: Chicago area
Posts: 439
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#4 | |
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DIS Veteran
Join Date: Dec 2010
Location: NH
Posts: 6,949
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#5 | |
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CANNOT GET ENOUGH
Join Date: Feb 2007
Location: Chicago area
Posts: 439
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#6 |
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Earning My Ears
Join Date: Jan 2008
Location: Pennsylvania
Posts: 37
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It has been off and on for me since Friday. I managed to cancel on Friday and Saturday few unwanted reservations for our trip this week, but had to change browsers several times and today site is down on both Safari and Chrome.
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#7 |
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Mouseketeer
Join Date: Sep 2012
Location: South Jersey
Posts: 401
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I have been trying all morning (about 3 hours) via Firefox with no luck. Glad to know it is their site and not my computer anyway!
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#8 |
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Yacht Club Gazebo- 11-2-96
Join Date: Jan 2004
Location: Indiana
Posts: 1,442
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Ditto!
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Mutiple Trips- 1972-1995 The Weddings : Sister's Wedding...Wilderness Lodge Jan '96 Intimate Wedding....Yacht Club Nov '96 Boardwalk Grand Villa Upgrade, '98 Shades Of Green '99 The Cruises: Wonder- Jan '04, Magic w/ Antigua- Oct '04, Kin Folk Magic Cruise- Nov '05, Wonder- Jan '06 Won at trip to the Yacht Club- Jan '06 Then Came DVC: SSR - Sept '06, OKW Studio - Jan '07, OKW Grand Villa - Sept '07, AKV/BCV - Jan '08 Magic Halloween Double Dip Oct '08, SSR Pre-Christmas Dec '08,, Jan '09 BCV, Developer Points @ SSR - Sept '09, BLT Homecoming- Dec '09,Wonder & BWV- Jan '10, HHI- Oct '10, Nephews to BLT- Jan '11, DISNEYLAND VGC- Oct '11 Dream/BLT - Nov '11, Princess Trip/Treehouse - Oct '12, Super Storm Sandy Dream Cruise - Oct '12 , AKV/BCV -Jan '13 . ![]() |
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#9 |
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Mouseketeer
Join Date: Sep 2012
Location: South Jersey
Posts: 401
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UPDATE: I got through via the phone although they seem to be having some of the same issues. After she took the first reservation, she had to keep saying the computer was acting up, not responsive, and please wait. I felt bad for her since it was the computer system itself. I finally got the 2 ressie's I wanted via the phone, but it take a bit longer than usual. Hopefully the issue will be resolved soon.
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#10 |
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Earning My Ears
Join Date: Nov 2012
Location: MD
Posts: 52
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I'm only able to get reservations if I log out of my Disney account. This isn't really helpful if you're in the 180+10 range, but it seems to be the direct cause of the problem.
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#11 |
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Mouseketeer
Join Date: Jan 2010
Posts: 82
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I tried yesterday and again today. I have some I want to cancel if I can pick up a different one first. So I don't want to call and waste their time if I can't switch over since I believe they get paid per reservation....
I'm glad to know it isn't my computer, but unfortunate that it is the entire system, and others are having problems, too. 35 days for us, and we will be there. We are getting sooooo excited! |
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#12 | |
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DIS Veteran
Join Date: Jul 2010
Location: CT
Posts: 1,633
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I had a hard time online yesterday and called & they said the computers were slow. Was on the phone a long time. |
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#13 | |
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DIS Veteran
Join Date: Oct 2007
Location: Buchanan, Mi
Posts: 877
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i made a adr change online last night after many attemps. cancelled my first one and made another. both online. BUT it was a credit card adr so that may have something to do with it. i had problems all day with my reservations for everything not showing up until i retrieve missing reservation each time. later in the eve it seemed to be working fine. Had issues for couple days. |
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#14 |
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Earning My Ears
Join Date: Mar 2009
Location: Newark, DE
Posts: 40
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Update: Well, I called Disney and they are not aware of any issues. But, I am now able to get in to disney dining. First, I am a DVC member so I usually go through the DVC Member website to set up dining. What I did, as someone previously suggested was to log out of my disney.go account and then go to disney dining through my dvcmember account. I am now able to make dining reservations without any trouble at all. Hope this helps.
__________________
WL - 2 visits OKW Swan Buena Vista Palace Dolphin - 3 visits Caribbean Beach Resort Port Orleans Boardwalk - 4 visits Beach Club - 4 visits DVC Member since 2001 |
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