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Old 11-17-2012, 12:02 PM   #1
katiebear's Avatar
Join Date: Mar 2010
Location: Sweet Valley
Posts: 115

Free Resort Upgrade Email

Hi just wondering if anyone could help me out here. Has anyone upgraded from AoA LM to OKW or SS with the free upgrade email?

I received this email last Friday with a pin:

We're so glad you're coming to visit us from 12/06/2012 to 12/08/2012, we wanted to offer you a FREE upgrade* from your stay at Disney's Art Of Animation Resort- The Little Mermaid to a room at Disney's Art of Animation Resort- Finding Nemo Family Suites, Cars Family Suites, or The Lion King Family Suites, Disney's Caribbean Beach Resort, Disney's Coronado Springs Resort, Disney's Saratoga Springs Resort & Spa, or Disney's Old Key West Resort! Just call to find out how.

Since we have stayed at the mods, we wanted to try either OKW, SS or a family suite. If not we will be staying put in LM.

I have tried calling daily and every CM I spoke with told me there was no availability at OKW or SS due to the limited number of rooms available for those resorts with the pin but to try back for a cancellation. Well the CM I spoke with today told me OKW and SS are not included in the offer, and even though it states right in the offer that I could stay there not to bother calling back because I won't get a room there. So I'm wondering if she's right or the 7 or 8 other CMs I spoke with are. I don't want to waste my time on the phone every day if I'm not even eligible. Really confused and hoping someone can confirm they were upgraded to OKW or SS
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