Board rule queation reharding purchases - The DIS Discussion Forums

jockotaco · 11-13-2012, 09:58 PM

We bought direct and had a horrible follow up problem with our sales guide. Can i post our story as a beware with his name here?

disneynutz · 11-13-2012, 10:06 PM

Not really, why don't you contact his manager and discuss the issue with him/her.

Bill

Sammie · 11-13-2012, 10:17 PM

It would be inappropriate to state his name and it would be removed.

However if you wish to share your story without naming him, then I guess we might be able to comment as to whether it was his fault or a newbie learning experience as that does happen.

First thing you might want to do is correct your title.

Chuck S · 11-14-2012, 07:50 AM

As others have said, we do not allow negative posts about specific CMs and guides, as there are two sides to every story.

You may post your story, if you wish, without reference to the specific guide or CM.

We also don't allow praise posts to name a specific CM or guide if they broke standard Disney procedure to make a guest happy, as others would then expect the same service...which Disney may not allow a CM or guide to do, except under the most extreme circumstances.

11-13-2012, 09:58 PM	#1
jockotaco Mouseketeer Join Date: Apr 2012 Location: Fort Collins Posts: 123 Paid DVC Rent/Trade Gold Membership	Board rule queation reharding purchases We bought direct and had a horrible follow up problem with our sales guide. Can i post our story as a beware with his name here?

11-13-2012, 10:06 PM	#2
disneynutz Earning My Ears One At A Time Join Date: Dec 2006 Location: North Texas Posts: 14,238	Not really, why don't you contact his manager and discuss the issue with him/her. Bill __________________

11-14-2012, 07:50 AM	#4
Chuck S DVC Boards Co-Moderator Join Date: Feb 2000 Location: Seguin, Texas USA Posts: 24,993	As others have said, we do not allow negative posts about specific CMs and guides, as there are two sides to every story. You may post your story, if you wish, without reference to the specific guide or CM. We also don't allow praise posts to name a specific CM or guide if they broke standard Disney procedure to make a guest happy, as others would then expect the same service...which Disney may not allow a CM or guide to do, except under the most extreme circumstances. __________________ DVC Member at OKW since 1992

Thread Tools
Show Printable Version Email this Page
Display Modes	Rate This Thread
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode	Rate This Thread:

11-13-2012, 10:17 PM	#3
Sammie DIS Veteran Join Date: Aug 1999 Location: Fantasyland Posts: 19,345	It would be inappropriate to state his name and it would be removed. However if you wish to share your story without naming him, then I guess we might be able to comment as to whether it was his fault or a newbie learning experience as that does happen. First thing you might want to do is correct your title.