Issues with Member Site today? - The DIS Discussion Forums

Canadian Disney Mom · 11-11-2012, 01:54 PM

Anyone else having issues with the member site today. I can log in but every time I go to search for a reservation or access the vacation centre, I get an error message. I have tried in on my MacBook Pro, a PC Laptop and my iPad...

ELMC · 11-11-2012, 02:00 PM

I'm having the same difficulty. Just tried now, but not sure about earlier in the day.

Canadian Disney Mom · 11-11-2012, 02:01 PM

Just tried again and this time it says its down for maintenance. So I guess they know there is an issue

KAT4DISNEY · 11-11-2012, 02:45 PM

I was having the problem last night and hoped it would be resolved by today but so far it isn't.

Sammie · 11-11-2012, 03:02 PM

I don't have problems with the site. Now it has a limited capacity and if too many people are in at the same time, it will not allow you in. Also they do take it down for maintenance but usually that is during the night.

Just checked it and it's working for me.

ELMC · 11-11-2012, 03:06 PM

Quote:

Originally Posted by Sammie

I don't have problems with the site. Now it has a limited capacity and if too many people are in at the same time, it will not allow you in. Also they do take it down for maintenance but usually that is during the night.

Just checked it and it's working for me.

Just worked for me. But the day I wanted wasn't there (and today is the 11 month mark)! That's what I get for forgetting to sign in first thing in the morning I guess.

KAT4DISNEY · 11-11-2012, 03:42 PM

Quote:

Originally Posted by KAT4DISNEY

I was having the problem last night and hoped it would be resolved by today but so far it isn't.

Just tried on my Galaxy tablet and it worked. Still won't work on my laptop with either explorer or firefox. It's not unusual to not have it work in one but work in the other and I've tried all the tricks that usually help but no go.

Of course I can't think of much else that I ever have to regularly jump thru so many hoops in order to try and use either.

Tigger1 · 11-11-2012, 04:32 PM

I have tried the last two days with no luck looking up new reservations. I was able to pull up informaton for my reservations i already reserved.

wiigirl · 11-11-2012, 04:47 PM

Quote:

Originally Posted by Tigger1

I have tried the last two days with no luck looking up new reservations. I was able to pull up informaton for my reservations i already reserved.

Same here...had to call.

travelbug · 11-11-2012, 05:04 PM

Yes, it gave me trouble earlier this afternoon, but now it seems to be working fine.

dvcterry · 11-11-2012, 06:14 PM

I had the same issue today. Sent them an email about it. Hopefully it will be back up and running

twinklebug · 11-12-2012, 11:39 AM

Site was thowing errors late last night just trying to access the page. That transitioned into a maintenance message, now every time I've checked today it gives:

Quote:

We're sorry.

The page you are trying to access is currently not available.

CRobin · 11-12-2012, 01:34 PM

The weekends (and particularly Sundays) are typical times for IT to maintain systems: bug fixes, new releases / functionality, etc. They should be putting out what is called a "Sorry" page, as in "Sorry, the website is down for maintenance" but many don't.

Sent from my iPad using DISBoards

11-11-2012, 01:54 PM	#1
Canadian Disney Mom Formerly Tollerwalker - original join date July 2005 Join Date: Oct 2011 Location: Quispamsis, New Brunswick, Canada Posts: 770	Issues with Member Site today? Anyone else having issues with the member site today. I can log in but every time I go to search for a reservation or access the vacation centre, I get an error message. I have tried in on my MacBook Pro, a PC Laptop and my iPad... __________________ Past Trips to Disneyworld, Disneyland, and Disney Cruises:WDW-1: May 1998 (Off Property), WDW-2: Apr 2002 (Off Property), WDW-3: Feb 2005 (All-Star Movies), WDW-4: Apr 2006 (SSR), WDW-5: April 2008 (AKV Jambo), WDW-6: Dec 2009 (AKV Kidani & SSR), WDW-7: Jul 2010 (AKV Jambo), WDW-8: Apr 2011 (Off Property), WDW-9: Jun-Jul 2012 (BLT, BWV & AKV Jambo), WDW-10: Dec 2012-Jan 2013 (AKV Jambo), WDW-11: Mar 2013 (BLT & AKV Kidani),DLR-1: Nov 2010 (Off Property), DLR-2: Jan 2012 (VGC), DCL-1: Jan 2012 (Disney Wonder 7 night MR) Twitter ID: @CanadaDisneyMom

11-11-2012, 02:00 PM	#2
ELMC DIS Veteran Join Date: Jul 2011 Location: Connecticut Posts: 1,548 Paid DVC Rent/Trade Gold Membership	I'm having the same difficulty. Just tried now, but not sure about earlier in the day. __________________

11-11-2012, 02:01 PM	#3
Canadian Disney Mom Formerly Tollerwalker - original join date July 2005 Join Date: Oct 2011 Location: Quispamsis, New Brunswick, Canada Posts: 770	Just tried again and this time it says its down for maintenance. So I guess they know there is an issue __________________ Past Trips to Disneyworld, Disneyland, and Disney Cruises:WDW-1: May 1998 (Off Property), WDW-2: Apr 2002 (Off Property), WDW-3: Feb 2005 (All-Star Movies), WDW-4: Apr 2006 (SSR), WDW-5: April 2008 (AKV Jambo), WDW-6: Dec 2009 (AKV Kidani & SSR), WDW-7: Jul 2010 (AKV Jambo), WDW-8: Apr 2011 (Off Property), WDW-9: Jun-Jul 2012 (BLT, BWV & AKV Jambo), WDW-10: Dec 2012-Jan 2013 (AKV Jambo), WDW-11: Mar 2013 (BLT & AKV Kidani),DLR-1: Nov 2010 (Off Property), DLR-2: Jan 2012 (VGC), DCL-1: Jan 2012 (Disney Wonder 7 night MR) Twitter ID: @CanadaDisneyMom

11-11-2012, 02:45 PM	#4
KAT4DISNEY Glad to be a test subject 1st trip Disneyland 1969 1st Trip DisneyWorld 1972 Only trip Disneyland Paris 2002 Join Date: Mar 2008 Location: Nevada Posts: 6,993	I was having the problem last night and hoped it would be resolved by today but so far it isn't. __________________ Kathy

11-11-2012, 04:32 PM	#8
Tigger1 DIS Veteran Join Date: Aug 1999 Location: Oklahoma Posts: 1,515	I have tried the last two days with no luck looking up new reservations. I was able to pull up informaton for my reservations i already reserved. __________________

11-11-2012, 03:02 PM	#5
Sammie DIS Veteran Join Date: Aug 1999 Location: Fantasyland Posts: 19,355	I don't have problems with the site. Now it has a limited capacity and if too many people are in at the same time, it will not allow you in. Also they do take it down for maintenance but usually that is during the night. Just checked it and it's working for me.

11-11-2012, 05:04 PM	#10
travelbug DIS Veteran Join Date: Mar 2001 Location: Rochester Hills, MI Posts: 4,083	Yes, it gave me trouble earlier this afternoon, but now it seems to be working fine. __________________ 2001 - Apr.-OKW 2002 - Mar.-Mauna Lani; Dec.-BWV 2003 - Jan.-BCV; Feb.-BCV; Dec.-BWV & Dolphin 2004 - Feb.-BCV; Apr.-BWV & Swan 2005 - Feb.-BCV & POFQ; Mar.-BWV & SSR 2006 - Feb.-BWV & ASMo; Apr.-BCV; Nov.-BCV 2007 - Feb.-BCV; Apr.-Grand Cayman (DVC pts.) 2008 - Jan.-BCV; Dec.-BWV 2009 - Apr.-SSR 2010 - Feb.-BCV; Apr.-Cabo San Lucas (DVC pts.), Dec.-BWV 2012 - Feb.-AKV; Apr.-BWV; Dec.-BWV & BCV 2013 - June-Aulani

11-11-2012, 06:14 PM	#11
dvcterry DIS Veteran Join Date: Jul 2010 Location: CT Posts: 1,633	I had the same issue today. Sent them an email about it. Hopefully it will be back up and running __________________ Terry

11-12-2012, 01:34 PM	#13
CRobin DIS Veteran Join Date: Feb 2001 Location: Pittsburgh, Pa. Posts: 591	The weekends (and particularly Sundays) are typical times for IT to maintain systems: bug fixes, new releases / functionality, etc. They should be putting out what is called a "Sorry" page, as in "Sorry, the website is down for maintenance" but many don't. Sent from my iPad using DISBoards

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