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Old 11-09-2012, 03:02 PM   #31
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I have a couple of friends that work in housekeeping in two different national hotel chains.

I think there may be some confusion of what housekeeping does. They do not clean the room from top to bottom on each night of your stay. They do clean it top to bottom between each guests stay. They do not change your sheets/blankets every day. They do, however, make your bad every day. They will usually vacuum every day or every other day. They will also replenish towels/toiletries every day.

I realize this can vary from hotel to hotel, which is why I said usually. YMMV.
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Old 11-10-2012, 01:05 PM   #32
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Many of those things would bother me.

Housekeeping should be expected to clean your sink/counter and clean your bathroom floor daily.

I can't understand the people that don't think this is part of a housekeepers job.

The Disney defenders are out in full force.

On the other hand, we always get towel animals, but, I don't look at it as an "expected" perk, and wouldn't give it a second thought if we didn't get one.
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Old 11-10-2012, 03:05 PM   #33
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Quote:
Originally Posted by Bob NC View Post
Many of those things would bother me.

Housekeeping should be expected to clean your sink/counter and clean your bathroom floor daily.

I can't understand the people that don't think this is part of a housekeepers job.

The Disney defenders are out in full force.

On the other hand, we always get towel animals, but, I don't look at it as an "expected" perk, and wouldn't give it a second thought if we didn't get one.
I think cleaning the room is the housekeeper's job. However I don't think a missed blob of toothpaste is worth getting in a tizzy over.
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Old 11-10-2012, 03:42 PM   #34
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Originally Posted by maxiesmom

I think cleaning the room is the housekeeper's job. However I don't think a missed blob of toothpaste is worth getting in a tizzy over.
While I understand that missing a blob of my own toothpaste in itself is t huge it along with the other missed things would make me wonder if the maid cleaned at all.

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Old 11-10-2012, 04:19 PM   #35
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I think cleaning the room is the housekeeper's job. However I don't think a missed blob of toothpaste is worth getting in a tizzy over.
I may be wrong, but I think in addition to the blob of toothpaste the OP also mentioned dust, dirt, hair, a coffee spill, a bottle cap, etc.

Just sayin'
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Old 11-10-2012, 04:26 PM   #36
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I think cleaning the room is the housekeeper's job. However I don't think a missed blob of toothpaste is worth getting in a tizzy over.
No, but it's the blob of toothpaste on top of everything else. It took three days and repeated calls for Housekeeping to clean:

* Dirt/dust at check-in
* loose toilet tissue
* a bottle cap on the floor behind the toilet
* A coffee spill in the grout under the sink
* Dirt dust and hair, not belonging to us in the corners etc.
* ice bucket had water in it left over from the previous guest

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Day 3 we headed to the park, when we got back, there was still all of the above, plus a toothpaste blob on the counter (darn kids) and smear on the inside rim of the sink. They said they would send someone down while we were at the pool.
When housekeeping FINALLY came to clean what should have been ALREADY clean when the OP checked in I would have expected them to make sure everything was spotless. Not just a slipshod job like they had been doing. The fact that they missed the smear after being called in to do an emergency afternoon cleaning would indeed put me into a tizzy ... and I usually don't get into a tizzy about toothpaste smears and blobs.
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Old 11-10-2012, 04:31 PM   #37
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I may be wrong, but I think in addition to the blob of toothpaste the OP also mentioned dust, dirt, hair, a coffee spill, a bottle cap, etc.

Just sayin'
Agreed, but that is not what you mentioned in the post I quoted.

As I said before, the stuff left behind from previous guests would bother me. Housekeeping missing a smear of my own kid's toothpaste would not even merit a mention.
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Old 11-10-2012, 05:36 PM   #38
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Last October when we checked into CSR the room was very dusty - and we had requested an allergy cleaning. The next morning I found a used condom and tissue under the edge of the bed. I walked to the front desk and we didn't have a speck of anything in that room for the next 10 days. We also had extra toiletries and towels, towel animals every day and the kids toys were arranged doing interesting things.
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Old 11-10-2012, 05:41 PM   #39
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Agreed, but that is not what you mentioned in the post I quoted.
WHAT?

Here is your entire post:

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Originally Posted by maxiesmom View Post
I think cleaning the room is the housekeeper's job. However I don't think a missed blob of toothpaste is worth getting in a tizzy over.
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Old 11-10-2012, 05:42 PM   #40
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We dont allow housekeeping into our room. We bring our own blankets and make up our beds. I had just rather clean our room myself instead of having someone in our room. It actually only takes about 10 minutes each day. My husband usually goes and gets our towels and wash rags from the housekeeping cart. I guess I just have a thing about someone else being in our room with our stuff.
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Old 11-10-2012, 08:49 PM   #41
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You're in a disney hotel? I would be speaking to a manager. The only place you might now have an argument is the animal towels. I agree, it's definitely nice. And I might mention it to the manager. I will say kind of thought it was part of the Disney experience since we have always had our towels shaped as a Mickey or an animal, and it's so nice to come back to!
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Old 11-10-2012, 09:08 PM   #42
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It's threads like this that make me happy I bring my own room and bed with me; my camper.
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Old 11-10-2012, 09:11 PM   #43
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Originally Posted by disneymomoftwins View Post
We dont allow housekeeping into our room. We bring our own blankets and make up our beds. I had just rather clean our room myself instead of having someone in our room. It actually only takes about 10 minutes each day. My husband usually goes and gets our towels and wash rags from the housekeeping cart. I guess I just have a thing about someone else being in our room with our stuff.
I am more like you. Once I enter the room and it is suitably clean, I request no housekeeping service. I would not tolerate a dirty room upon entering, but I prefer no service otherwise.
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Old 11-10-2012, 09:40 PM   #44
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I am more like you. Once I enter the room and it is suitably clean, I request no housekeeping service. I would not tolerate a dirty room upon entering, but I prefer no service otherwise.
The OP's room was not clean when she checked in.
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Old 11-10-2012, 09:49 PM   #45
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The OP's room was not clean when she checked in.
She should have taken her family and luggage back up to the front desk, let them know that room isn't clean and asked for another. She should not have tipped mousekeeping the next day, or the day after that. She should have demanded a clean room from a manager. Is it acceptable? No. But you can't expect better results when you're saying "you did a bad job, here's your tip."
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