|11-07-2012, 03:27 PM||#1|
Home Resort Saratoga Springs
Join Date: Oct 2012
Location: Manhattan IL
When Buying resale...
If and when you decide to buy resale. Document every person you talked to and when and where they are from. My Resale Closed on October 19th and i thought i may be lucky and be able to get my Member ID over the phone. So i called MA on the 29th and was told they received the documents on the 19th. I figured sweet everything is going as planned.
Mistake #1 on my end. I didn't take the persons name i talked to.
So it comes to be November 4th still nothing in the mail. So i call MA again and was informed they don't have the closing documents or new deed, and that i should call Fidelity back. I call my contact at Fidelity and she contacts the Title company to send it again and have DVC expedite the process.
I call on November 5th and spoke with a gentleman and he stated they received the documents and deed the day before and stated it will take another 2 weeks. I said that it was unacceptable and that i know they have other contracts they must complete but mine should have been done by now. He stated he would have it expedited through the process.
Mistake #2 i didn't take his name.
So i called today and was told i have 50 contracts in front of me. i told them "i was told that it would be expedited." they asked who i spoke with and i told them "i did not know i didn't think this would be a major issue." she took my phone number and will hopefully call me back.
Btw i have her name down.
So when buying resale DOCUMENT!
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