|10-29-2012, 10:51 AM||#10|
Is there any better place to live than Mickey's backyard?
Join Date: Jan 2011
Location: Gotha, Florida
I believe there would have been far fewer complaints had the Captain kept us in the Gulf Friday so guests at least had been able to enjoy the cruise we did have (ie a cruise without ports) without being horribly seasick and thrown against walls and out of bed.
Guess what? Her flight is one of the thousands cancelled due to Sandy. JetBlue sent an email letting us know her Tuesday morning flight was cancelled and rebooked for Thursday morning.
Weather happens and changes plans; we are fully aware of that and willing and able to roll with it.
A ship being sailed from calm waters INTO a storm is not something that just happened... somewhere along the way a decision was made to do so.
Like you, we made the best of it, and we did have some good times - my son & I won a contest for making the best drinks at a beverage seminar, my kids & I won Most Original in the Halloween Costume Contest, and we all had fun with Pirate night - however, we do feel that we did not get what we paid for due to the decision to sail back into the storm.
While it's good to see DCL making at least some gesture, I think it's crappy to say they will only compensate us for this cruise if we take a future cruise.
They're basically saying "Sorry we blew it, if you want compensation, book another cruise and we'll give it to you then."
I think they'd encourage more people to rebook by simply giving a 25% refund to those of us affected.
One should always have a getaway to look forward to - even if it's just one night!!
Fort Wilderness December 2012 ~ Disney Dream October 2012 ~ Animal Kingdom Lodge August/September 2012 ~ Contemporary July 2012 ~ Coronado Springs May 2012 ~ Disney Fantasy April 2012 ~ Disney Dream January 2012 ~ Port Orleans French Quarter December 2011 ~ Boardwalk Inn November 2011 ~ Disney Dream October 2011 ~ Wilderness Lodge August/September 2011 ~ Caribbean Beach April 2011 ~ Beach Club March 2011 ~ Disney Dream February 2011 ~ Pop Century December 2010 ~ All Star Music July/August 2008 ~ Villas at the Disney Institute December 1997
|Display Modes||Rate This Thread|