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Old 10-20-2012, 05:00 PM   #1
WDmommyof4
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Join Date: Jan 2007
Posts: 487

What a Mess!

I can never really plan ahead for Disney trips. I don't know when I can go sometimes and when I do, I book right away. I had wanted to stay Nov. 10-17 originally, but by the time I was able to book, only the 11th-17th was available and only at ASMu for our family of 5. So, I booked a passholder room with dining added for a ticketless package.

Fast forward to today. I notice that they have rooms available at Port Orleans Riverside and that they have them from 10th-17th so 7 nights for only $20 over the cost of 6 nights at the value resort. I call to change the reservation from 6 nights at the value to 7 at the Riverside with dining and the tell me I can't. That the room is available, but only as a passholder room only offer, but not with dining. I say fine, just let me have the room with no dining and we will pay out of pocket. Well, then she says okay, but you will be charged $200 for canceling a package.

So, the room is available, but they are the ones keeping me from making it a package, but I can't just switch to the room and remove the dining because it isn't a package any longer then and I will be charged $200. They want to charge me $200 for something they won't let me do, meanwhile the room is still available. Seems like flawed logic.

Don't get me wrong, I still love Disney, just seems weird and not so great of a way to treat passholders. I will just keep my reservation at ASMu and keep checking back to see if the 10th ever becomes available I guess.
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