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Old 10-10-2012, 08:55 AM   #16
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Quote:
Originally Posted by lsenquiz
The last cruise I was on(2001 - Royal Caribbean) I signed up for some Spa services. Every one came with a hard product sell where I was forced to say no thank you throughout the service. I swore never to visit a Spa on a cruise ship again after that.

Do the Spa Services on DCL work the same way?
I had a great experience at the spa on the Fantasy. I put on my form that I had no problem areas. The therapist mentioned a product she recommended (which I might have bought if she had actually brought it to me! ) and that was it. She was very nice and I'd recommend her if I could remember her name!!! It started with an A, but I was too relaxed to pay attention.........
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Old 10-10-2012, 12:21 PM   #17
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I had a cabana massage on Castaway Cay and there was no product offering at all!

This is in contrast to virtually every other cruise massage I've had. I do not like my time being wasted, so if they start a spiel, I interrupt politely and say that I am not interested in hearing about any products. That works well.
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Old 10-10-2012, 03:53 PM   #18
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I did the same as jilljill, and as soon as the salespitch started, I mentioned that there was just no way I could get any extra stuff into my suitcase. The pitch ended, and it was never brought up again.

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Old 10-10-2012, 04:01 PM   #19
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I will pretty much never go to any spa on Disney property land or sea for this reason. And WAY overpriced as well. If there would be an onboard special perhaps maybe. But I find the sales pitches intrusive and awkward. And they aren't always just at the end. I've had folks interrupt my service for a lecture.
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Old 10-10-2012, 10:06 PM   #20
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"Please do not try to sell me products, I just wish to relax. If I purchase products I will have to use the gratuity I have set aside for you to do so."
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Old 10-10-2012, 10:13 PM   #21
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Originally Posted by sambycat View Post
I will pretty much never go to any spa on Disney property land or sea for this reason. And WAY overpriced as well. If there would be an onboard special perhaps maybe. But I find the sales pitches intrusive and awkward. And they aren't always just at the end. I've had folks interrupt my service for a lecture.
I want to know where all you live that think Disney is so overpriced! lol The prices are comparable to my area. Sure you can find cheap-o places in a strip mall for less but not in a real spa.
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Old 10-11-2012, 07:25 AM   #22
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I still think it sounds rude to say, "I'm not interested..." no matter how 'politely' one says it, (IMHO.)

I've always written at the bottom of the form "I prefer to not buy any products right now."

After 9 massages in 10 years, I've never had an issue.
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Old 10-11-2012, 07:57 AM   #23
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Originally Posted by Mickeyhugger View Post
I still think it sounds rude to say, "I'm not interested..." no matter how 'politely' one says it, (IMHO.)

I've always written at the bottom of the form "I prefer to not buy any products right now."

After 9 massages in 10 years, I've never had an issue.
I agree. It makes me very uncomfortable. I at least feel like I have to listen to the whole spiel before I say I am not interested and that frustrates me because I just want to bask in whatever treatment I just had.

I will take your advice and write on my form that I do not want any products.

Last edited by lsenquiz; 10-11-2012 at 04:51 PM.
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Old 10-11-2012, 11:05 AM   #24
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spa services

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Originally Posted by Daniellenbella View Post
Yes, and sometimes they make it sound like it is included in the price of the service. I had a microdermabrasion facial and at the end the woman kept saying "I want you to have..." I knew it wasn't included, but the way she kept saying it made me think twice and I asked how much everything cost. It was $500 worth of products! I also read on here that a woman sent her daughter for a pedicure and they asked if she would like xyz with it and the girl said yes, she didn't know it would be extra. She found out when mom got the bill.
I was just on the fantasy and i had a pedicure and manicure and i didn't get the hard sell. Yes a proucet was offtered and i told them that i would think about it and that was it. I had the firer and ice pedicure and manicure it was great. I loved the pedicure because i had it my first night on the ship. I had just been to wdw. I think that you have to be upfront with the spa.
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Old 10-11-2012, 11:28 AM   #25
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I have always written at the top of my paperwork no sales please.
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Old 10-11-2012, 11:34 AM   #26
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I have always written "no sales pitch, please" on the bottom of the spa form and have never once been pressured to buy anything at the end of my massages.
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Old 10-11-2012, 12:45 PM   #27
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All of this has made me reconsider getting ANY Spa treatments on the Fantasy.

I find nothing worse than people trying to sell me something when I'm not there for a ""sale"--I'm there for a relaxing time.

Why isn't enough to display the products or have literature available about the products? Anyone TRULY interested could then inquire.

You would think that with all the people saying "not interested" in advance, they might get the notion that the hard sell dosen't work.

OR--maybe for a lot of people it does?? You feel somehow "guilty" and wind up buying something you don't REALLY want or need.
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Old 10-11-2012, 12:48 PM   #28
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I am so surprised reading all the previous posts. Have done a few different spa treatments on different cruises and I don't remember getting any sales pitch at all. Maybe I requested it on the form, but I don't remember doing so. My daughter did get a facial on a port day, and afterwards the attendant suggested a sunscreen moisturizer for her. I never felt any pressure to buy it, it seemed more informational to me.
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Old 10-11-2012, 01:17 PM   #29
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Quote:
Originally Posted by lsenquiz View Post
The last cruise I was on(2001 - Royal Caribbean) I signed up for some Spa services. Every one came with a hard product sell where I was forced to say no thank you throughout the service. I swore never to visit a Spa on a cruise ship again after that.

Do the Spa Services on DCL work the same way?
I had spa services twice and both times a wonderful experience...they didn't try to sell any products. However, I will book a couple more services on my next cruise
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Old 10-11-2012, 01:25 PM   #30
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Yes, they tried to sell me items at the end of each of my massages. They do it very subtly, but selling they are. It's my most unfavorite part, but I go anyway and I always enjoy the massage experience
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