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Old 10-09-2012, 03:24 PM   #16
bwang123
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Quote:
Originally Posted by jcanary View Post
they will retailerte like they did last night with the loud tv and sex.
make love not war.
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Old 10-10-2012, 09:39 AM   #17
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We had a ton of issues at SSR when we stayed in June. We had to move our room twice and finally I got pissed off enough to go above the front desk staff. I told them I was not willing to stay at that resort any longer because they did not seem to care about all our issues (broken dryer and dishwasher between the two resorts, one rooms that door kept locking us out of the bathroom, and a few more problems) so someone higher up at SSR moved us Wilderness Lodge (so she said) but we were transferred to the Cabins. I flipped out, no way was I staying in the damn cabins when we PAID (we did not use points for the entire trip since it was over 2 weeks) a lot of money. The people at FW had as us upgraded to a Savannah view Villa at AKL. We were also giving 10 days of park hopper tickets for free that don't expire.
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Old 10-10-2012, 02:09 PM   #18
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end of story

I promised my DH that I would put this issue to bed, which I am going to do after I let you know what happened. I took disneynutz(sorry if imisspelled) suggestion and I wrote to the first address they sent me last night. Got a call from one of resort managers, Stephanie, this morning and had a nice chat. I told her my main objective I am trying to achive is to MAKE Disney enforce their policy regardless of who is in the room. She assured me that they were fined heavily beacuse all soft goods in the room have to be removed and replaced now. But I asked why didn't they get evicted after the second time. And the answer was because they have to handle ownwers differently, which I disagree with. This was a younger couple who probably had the attitude of what's money, so the fine isn't going to get the point across to them. They need to learn respect and responsibility. I would have been embarrassed if I broke a law and ruined someone else's vacation. Unfortunately today I see a lot of the young people who feel they deserve everthing for free. I also know there are many who do care about others. Stephanie did send us some park tickets since the upgrade was nice but we don't need it since it's just the two of us now. She was great listening to me and I hope something is done now to enforce policies. Thank you all for listening and the management at OKW did come thru for us. Thank you Stephanie.
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Old 10-10-2012, 03:06 PM   #19
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Quote:
Originally Posted by jcanary View Post
I promised my DH that I would put this issue to bed, which I am going to do after I let you know what happened. I took disneynutz(sorry if imisspelled) suggestion and I wrote to the first address they sent me last night. Got a call from one of resort managers, Stephanie, this morning and had a nice chat. I told her my main objective I am trying to achive is to MAKE Disney enforce their policy regardless of who is in the room. She assured me that they were fined heavily beacuse all soft goods in the room have to be removed and replaced now. But I asked why didn't they get evicted after the second time. And the answer was because they have to handle ownwers differently, which I disagree with. This was a younger couple who probably had the attitude of what's money, so the fine isn't going to get the point across to them. They need to learn respect and responsibility. I would have been embarrassed if I broke a law and ruined someone else's vacation. Unfortunately today I see a lot of the young people who feel they deserve everthing for free. I also know there are many who do care about others. Stephanie did send us some park tickets since the upgrade was nice but we don't need it since it's just the two of us now. She was great listening to me and I hope something is done now to enforce policies. Thank you all for listening and the management at OKW did come thru for us. Thank you Stephanie.
Since you are a DVC Member, I would still send a email to the second address that I posted. At the least they could flag the bad seed members record or send them a letter of notice.

Bill
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