Disney Information Station Logo

Go Back   The DIS Discussion Forums - DISboards.com > Just for Fun > Community Board
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read





Reply
 
Thread Tools Rate Thread Display Modes
Old 10-07-2012, 05:36 PM   #76
sbell111
I don't care if people walk slowly, as long as they are willing to do it behind me
Our roomba locked itself in the laundry room not too long ago
 
Join Date: Dec 2007
Posts: 7,712

Quote:
Originally Posted by cats mom
I bet the guy really wanted the fully loaded model, settled on the base model to save a few thousand dollars, had second thoughts, and did verbally agree to pay the price difference if the dealership would let him bring the black one back and switch it out for the blue one.
even if that's true, it doesn't matter. The written contract supersedes any verbal agreement.

Quote:
After all, most car dealerships aren't exactly known for being flexible about letting customers change their mind once they've driven off the lot... unless there's more money to be made for the dealership.
local law is going to apply there. Where I live, you have three days to void such a purchase agreement.

Quote:
Like I said, just guessing here; but when the dealership accepted the price the guy had negotiated for the base model and let him drive away in the fully loaded model instead, I bet he was thrilled! I bet he also knew full well that they had screwed up.

Assuming I'm correct, I'm not seeing the customer in quite the victim light that everyone else here seems to be. While what he did may have been legal, it wasn't exactly ethical.
Even if that is true, the dealership till had no right to harass him or have him arrested.
sbell111 is offline   Reply With Quote
Old 10-07-2012, 05:46 PM   #77
horseshowmom
DIS Veteran
 
horseshowmom's Avatar
 
Join Date: Jul 2000
Posts: 10,307

Quote:
Originally Posted by cats mom View Post
...
I bet the guy really wanted the fully loaded model, settled on the base model to save a few thousand dollars, had second thoughts, and did verbally agree to pay the price difference if the dealership would let him bring the black one back and switch it out for the blue one.
...

Like I said, just guessing here; but when the dealership accepted the price the guy had negotiated for the base model and let him drive away in the fully loaded model instead, I bet he was thrilled! I bet he also knew full well that they had screwed up.

Assuming I'm correct, I'm not seeing the customer in quite the victim light that everyone else here seems to be. While what he did may have been legal, it wasn't exactly ethical.
No disrespect intended toward this poster , but this post explains pretty well why I think the guy should be allowed to sue for as much as he can get. I haven't read anything that suggests any of this took place, but there are lots of people in the community where this has received publicity who will start drawing their own conclusions about what they "guess" happened. That absolutely has an effect on his reputation and possibly on his employability.
horseshowmom is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 10-07-2012, 05:52 PM   #78
dakcp2001
Am I wrong to want a cashier and bagger?
Chicken wings are his crack
 
Join Date: Jun 2007
Posts: 5,267

Car salespeople pull one over on customers ALL the time. This time someone got the better of them. Too bad, so sad. Customer wins on this one because of the contract.
dakcp2001 is offline   Reply With Quote
Old 10-07-2012, 06:39 PM   #79
DMickey28
DIS Veteran
Comes from a very square 1950's Leave it to Beaver type family.
Kaboom! is my new best friend!
 
DMickey28's Avatar
 
Join Date: Mar 2001
Location: Someplace between here and there
Posts: 7,619

Quote:
Originally Posted by laurafergie
I live in Virginia. EVERY car (total of 4) we have ever bought or financed at a dealership, we have gotten the call a few days later that we owed them money. It has ranged from $500-$2500. We never paid it and offered to bring the car back and void the deal, but the dealership always ate their mistake. This even happened the time we paid with a cashiers check, like the guy in the article. I absolutely hate dealerships and refuse to buy a car from them ever again.
Interesting. We bought a new van back in February, our first car purchase outside of Carmax ever. It was a spectacularly shady process but we fought and argued and pushed to get what we wanted at the dealership that we wanted. We live in a different state than the dealership so they actually delivered the car to our town hall and registered the car, signed all the papers and off we went. They called us a few days later saying we owed $500+ more for "registration fees" that they paid when they registered the car into our name in front of us. We fought and they dropped it. This was a huge dealership in the state with many locations and we live just over the border so it's not like the interstate transaction was something out of ordinary for them.
__________________
DS#1 Alexander Stephen 2.5
DS#2 Ryan Bradford Arrived 3.22.2010 @ 9:58AM 7lbs 13oz 20 inches
DMickey28 is offline   Reply With Quote
Old 10-07-2012, 08:02 PM   #80
cats mom
Mouseketeer

Has a wild and vivid imagination
 
Join Date: Oct 2000
Posts: 5,029

Quote:
Originally Posted by horseshowmom View Post
No disrespect intended toward this poster , but this post explains pretty well why I think the guy should be allowed to sue for as much as he can get. I haven't read anything that suggests any of this took place, but there are lots of people in the community where this has received publicity who will start drawing their own conclusions about what they "guess" happened. That absolutely has an effect on his reputation and possibly on his employability.
Eh, I get that the majority of folks on this thread don't agree with me, but based on the articles I've read I doubt my guesses are too far off. I've definitely seen statements that suggest what I posted was what took place.

There are always 2 sides to a dispute, even if one of them belongs to a car dealership that everyone loves to hate. I imagine the truth probably lies somewhere between the versions that are being spun in the media by parties involved.

Like I said, I do agree with you all that the car dealership went to stupid extremes.
cats mom is offline   Reply With Quote
Old 10-07-2012, 08:32 PM   #81
MUFFYCAT
Sorry, I'm a spaze
Nevermind I see it, my eyesight is going
Which Spice Girl can I be?
Jealous of Christmas Tags
 
MUFFYCAT's Avatar
 
Join Date: Oct 2002
Location: The Polynesian
Posts: 31,133

$5,000? The dealership should be ashamed and I hope they lose some business over it. I hope the guy gets every penny in the lawsuit.
Buying a car is stressful without being harrassed for the dealers mistake like this man experienced.

I'm sorry to any car dealers out there but I hate them all.
__________________
Joanne
MUFFYCAT is offline   Reply With Quote
Old 10-07-2012, 08:38 PM   #82
tvguy
Sailed on:The Mermoz, Norway, Nordic Prince, Sovereign of the Seas, Amsterdam, Magic & Pride of America
 
Join Date: Dec 2003
Location: Carmichael, California
Posts: 17,587

Quote:
Originally Posted by Hrhpd View Post
Although I do agree that the buyer is not as innocent as he is being portrayed in knowing the difference between the two trucks. However, as others have said, it is not his job to make sure the car dealer does their job properly. I would not even accuse him of being unethical as there are many reasons he may have believed he got a legitimate good deal. It is the end of the fiscal year for many dealers and this time of year dealers are dumping many cars.
I again bring up, best I can tell, the price he paid IS a fair price for a fully loaded Traverse. Never confuse suggested retail price on the window sticker, with what the vehicle can actually sell for with the dealer making a nice profit.
__________________
tvguy is offline   Reply With Quote
Old 10-08-2012, 09:03 AM   #83
TinkTock
Mouseketeer
 
Join Date: Mar 2011
Posts: 178

Quote:
Originally Posted by sbell111 View Post
even if that's true, it doesn't matter. The written contract supersedes any verbal agreement.
A lot of people are saying that the written contract rules, end of story. But, since he exchanged the car, I'm wondering if he has a written contract for the car he ended up with.
TinkTock is offline   Reply With Quote
Old 10-08-2012, 10:18 AM   #84
kt_mom
DIS Veteran
 
kt_mom's Avatar
 
Join Date: Jan 2007
Posts: 2,460

Quote:
Originally Posted by TinkTock View Post
A lot of people are saying that the written contract rules, end of story. But, since he exchanged the car, I'm wondering if he has a written contract for the car he ended up with.
I was wondering the same thing. Having worked in the office at a dealership and having a husband that is the GSM in a dealership this whole situation seems questionable to me for all parties involved.

I know at the dealership DH works at, everything is automated. Cars and all their pricing information are loaded into the computer when they come in. To run a deal they have to pull that specific car up in the system. They can change the pricing in the system based on what ends up being negotiated but that would have to be done manually. The paperwork is associated with a specific car and VIN number. So when the customer brought the car back to trade in for the other model, all new paperwork would have to be run and signed for the new car.

So, I have to wonder if new paperwork was done, how did the mistake happen on the price? Or was a verbal agreement made and the customer was supposed to come back and sign new paperwork or what? The whole thing just doesn't make much sense. If the customer had new paperwork signed with the correct VIN and the police pulled him over, why didn't he just show them the signed paperwork with the matching VIN numbers? Its entirely possible that the dealership allowed the customer to go ahead and drive home the higher model with the agreement to come back in the next day to sign the new paperwork or something. I think that makes a lot more sense then the alternative. I don't see how you could be arrested if you could show paperwork that you owned the car. You would have the contract, or the temporary registration or something I would imagine.

ETA: I read the article and I see that he did sign new paperwork. I guess I still don't understand why he didn't just show that paperwork to the officers who came to arrest him.
__________________
Me(37) DH (37) DD(11) DS (4)

Last edited by kt_mom; 10-08-2012 at 10:54 AM.
kt_mom is offline   Reply With Quote
Old 10-08-2012, 10:33 AM   #85
mrsklamc
I apologize in advance, but what is a click clack?
 
Join Date: Oct 2006
Location: Husker living in Hoosierland.
Posts: 9,500

Quote:
Originally Posted by TinkTock View Post
A lot of people are saying that the written contract rules, end of story. But, since he exchanged the car, I'm wondering if he has a written contract for the car he ended up with.
The dealership acknowledges that he had a signed contract for the vehicle and that the mistake was their error:

http://hamptonroads.com/2012/09/deal...tomer-arrest-0
mrsklamc is offline   Reply With Quote
Old 10-08-2012, 10:40 AM   #86
mrsklamc
I apologize in advance, but what is a click clack?
 
Join Date: Oct 2006
Location: Husker living in Hoosierland.
Posts: 9,500

The documents at the end list VIN numbers, I wonder if it's possible to determine trim packages from that info.
mrsklamc is offline   Reply With Quote
Old 10-08-2012, 05:35 PM   #87
tvguy
Sailed on:The Mermoz, Norway, Nordic Prince, Sovereign of the Seas, Amsterdam, Magic & Pride of America
 
Join Date: Dec 2003
Location: Carmichael, California
Posts: 17,587

Just re-read the article. The whole dealership end is fishy. GM cars have On Star, you don't need the police to locate a GM car if it is stolen, just call On Star.

At this point I think the Police probably should be worried about being sued too. Maybe impound the car until they investigate further, but arrest the guy?
__________________
tvguy is offline   Reply With Quote
Old 10-08-2012, 07:05 PM   #88
christineann
DIS Veteran
 
Join Date: Jun 2000
Location: Charleston, SC
Posts: 2,831

My sister called a dealer's bluff after driving over an hour to look at a vehicle described as "only one at this price!!" Both times she called before she left home to make sure they still had the car, and both times they had "just sold it, but we can show you another (more expensive) vehicle!"

It was such a great deal that the third time, she called them from the parking lot across the street, and of course they still had the special vehicle but she needed to hurry! She walked into the dealership immediately, and of course the special vehicle didn't exist. She called their bluff and got a vehicle at the price. Of course, she had to remind them that she could report them for bait and switch first.

On the other hand, it took me 15 minutes to purchase my new truck, which was $89 over factory invoice (which I know how to read since I used to work at a dealership), no dealer add-ons or added fees, customer keeps the rebates. It's called car buying without all the nonsense, and it works for me
christineann is offline   Reply With Quote
Old 10-08-2012, 07:23 PM   #89
sbell111
I don't care if people walk slowly, as long as they are willing to do it behind me
Our roomba locked itself in the laundry room not too long ago
 
Join Date: Dec 2007
Posts: 7,712

Quote:
Originally Posted by tvguy
Just re-read the article. The whole dealership end is fishy. GM cars have On Star, you don't need the police to locate a GM car if it is stolen, just call On Star.
I don't think that's how OnStar works. Imagine the potential liability if GM directed you right to the baddie who jacked your car and he killed you (or you him). It's more likely that they will work with the police to recover your vehicle (as shown on the OnStar commercials).
sbell111 is offline   Reply With Quote
Old 10-08-2012, 07:25 PM   #90
Becky2005
I actually thought they made Leg Warmers to keep your legs WARM
 
Becky2005's Avatar
 
Join Date: Nov 2004
Location: Chicagoland, Illinois
Posts: 5,773

When I saw the title I thought it was going to be some obvious glaring error price something of the nature of $2,000 instead of $20,000 type thing.

However, seriously? They did all of this for $5,000 on a car? The bad PR is going to lose them way more than that!!! Can you imagine anyone wanting to buy a car from them now? I would want it written into the contract that I would not be arrested for their clerical error!
__________________
Becky Our Family's First Trip 7/11-7/18, 2005
"The DIS makes my family seem normal" -thanks wvjules
-DD - DS16 -DS13 -DS10

Becky2005 is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 11:17 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.