Disney Cruise Website Errors - The DIS Discussion Forums

ep1229 · 10-04-2012, 08:24 PM

Is it just me or is the website not working for other people too. I'm trying to book Onboard Activities and it keeps giving a "Fatal Error" , "no saildate from seaweb response". This has been going on for two days! Help!

cruisecrasher · 10-04-2012, 08:39 PM

Quote:

Originally Posted by ep1229

Is it just me or is the website not working for other people too. I'm trying to book Onboard Activities and it keeps giving a "Fatal Error" , "no saildate from seaweb response". This has been going on for two days! Help!

This has been happening on and off for almost a week.

PrincessShmoo · 10-04-2012, 08:42 PM

Quote:

Originally Posted by ep1229

Is it just me or is the website not working for other people too. I'm trying to book Onboard Activities and it keeps giving a "Fatal Error" , "no saildate from seaweb response". This has been going on for two days! Help!

It's working for me.

EDelashmit · 10-04-2012, 09:43 PM

I know the TA sight is having work done until tomorrow, maybe it's affecting their regular site as well?

gigi1313 · 10-04-2012, 09:48 PM

Quote:

Originally Posted by EDelashmit

I know the TA sight is having work done until tomorrow, maybe it's affecting their regular site as well?

I believe that is incorrect... TA site has scheduled maintenance for Oct 8-9, it's working fine now.

EDelashmit · 10-04-2012, 09:54 PM

You're right, I'm a dork. I have no idea why is was thinking tonight...duh. 8 vs 5, sure that looks similar.

It has that issue regularly it seems.

ImprovGal · 10-04-2012, 10:16 PM

When they first made changes to the website, I found that if I attempted to change one of my reservations to a different itinerary, it appeared to price with the 10% discount (and, I presumed, the new OBC levels). I didn't have any I needed to change then, so I didn't finalize any changes I messed with.

Now, I have an existing reservation. The pricing on the 11C has dropped if I initiate a booking as a fresh reservation. I tried modifying a dummy reservation I had to see if it would reflect the 10% discount on the new price and it's not working. Has anyone tried changing an OBC reservation lately? I understand it falls under the new $100/$200 guidelines, but I thought it could still be changed.

jahber · 10-05-2012, 02:26 PM

Quote:

Originally Posted by ep1229

Is it just me or is the website not working for other people too. I'm trying to book Onboard Activities and it keeps giving a "Fatal Error" , "no saildate from seaweb response". This has been going on for two days! Help!

I got this error consistently when I tried to log in to my ressies directly on the DCL site. But if I used the Log In link in the email Disney sent regarding my upcoming cruise, it worked! If I tried switching from there to my linked ressie (under my husband's name for the second room), fatal error again. I had him forward me his email confirmation and I used the link from there to access that ressie.
It's a workaround, but maybe that will help anyone still experiencing problems

10-04-2012, 08:24 PM	#1
ep1229 Earning My Ears Join Date: Mar 2010 Posts: 32	Disney Cruise Website Errors Is it just me or is the website not working for other people too. I'm trying to book Onboard Activities and it keeps giving a "Fatal Error" , "no saildate from seaweb response". This has been going on for two days! Help!

10-04-2012, 09:43 PM	#4
EDelashmit Lover of anything Disney Join Date: Aug 2012 Location: Texas Posts: 165	I know the TA sight is having work done until tomorrow, maybe it's affecting their regular site as well? __________________ DCL - Magic October 2012 Disneyworld - All Star Music May 2011 Disneyworld - Port Orleans May 2009 Disneyworld - Wyndham September 2002 Disneyworld - Dolphin March 2000 Disneyworld - Polynesian June 1996 - Honeymoon, 1st trip ever to Disney - I was hooked from that moment on!!!

10-04-2012, 09:54 PM	#6
EDelashmit Lover of anything Disney Join Date: Aug 2012 Location: Texas Posts: 165	You're right, I'm a dork. I have no idea why is was thinking tonight...duh. 8 vs 5, sure that looks similar. It has that issue regularly it seems. __________________ DCL - Magic October 2012 Disneyworld - All Star Music May 2011 Disneyworld - Port Orleans May 2009 Disneyworld - Wyndham September 2002 Disneyworld - Dolphin March 2000 Disneyworld - Polynesian June 1996 - Honeymoon, 1st trip ever to Disney - I was hooked from that moment on!!!

10-04-2012, 10:16 PM	#7
ImprovGal No animals were harmed in the making of the dinner Join Date: Jun 2004 Location: Rhode Island Posts: 1,197	Dummy cruises When they first made changes to the website, I found that if I attempted to change one of my reservations to a different itinerary, it appeared to price with the 10% discount (and, I presumed, the new OBC levels). I didn't have any I needed to change then, so I didn't finalize any changes I messed with. Now, I have an existing reservation. The pricing on the 11C has dropped if I initiate a booking as a fresh reservation. I tried modifying a dummy reservation I had to see if it would reflect the 10% discount on the new price and it's not working. Has anyone tried changing an OBC reservation lately? I understand it falls under the new $100/$200 guidelines, but I thought it could still be changed. __________________

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