Ths DIS is a great place to ask Orlando airport transportation questions and share tips.  


Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Transportation
Find Hotel Specials & DIScounts
 
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read



Reply
 
Thread Tools Rate Thread Display Modes
Old 10-02-2012, 10:57 AM   #1
FergieTCat
No, I'm serious. And don't call me Shirley
Doug Wilson is a babe, but he can never take the place of my lust for George Clooney!
Has been known to escort squirrels across the street
 
FergieTCat's Avatar
 
Join Date: Jun 2000
Location: Forest Hills, New York
Posts: 6,741

Question Southwest Airlines Help

I think this is the right board; I usually hang out on the Community Board.

I am flying from Phoenix to Disneyland and from Disneyland to Las Vegas. Both short flights (about an hour long). I hate flying in little planes, and Southwest has 737's to both places (US Air has smaller planes).

That being said, I am hesitant to fly Southwest. I think I've flown them once. My 2 points of contention are that:

I am above average size. I don't need 2 seats on an airline, but I am concerned about SW. I've heard they are rude to above-average-sized passengers. Is this true?

Also, what if you get Zone D seating? Is it the very last of the seats? Are you always stuck in a middle seat in the back? I can't imagine.

Any advice would be greatly appreciated!
__________________
Donna

Proud recipient of the FV Crazy Cat Lady Blue Ribbon

FergieTCat is offline   Reply With Quote
Old 10-02-2012, 11:11 AM   #2
Wood Nymph
DIS Veteran
 
Wood Nymph's Avatar
 
Join Date: Sep 2012
Location: Chicago suburbs
Posts: 4,245

Quote:
Originally Posted by FergieTCat View Post
I think this is the right board; I usually hang out on the Community Board.

I am flying from Phoenix to Disneyland and from Disneyland to Las Vegas. Both short flights (about an hour long). I hate flying in little planes, and Southwest has 737's to both places (US Air has smaller planes).

That being said, I am hesitant to fly Southwest. I think I've flown them once. My 2 points of contention are that:

I am above average size. I don't need 2 seats on an airline, but I am concerned about SW. I've heard they are rude to above-average-sized passengers. Is this true?

Also, what if you get Zone D seating? Is it the very last of the seats? Are you always stuck in a middle seat in the back? I can't imagine.

Any advice would be greatly appreciated!
My husband is about 6' 3" and over 220 pounds and they have never treated him rudely. The seats seem fine for him, although he never has to sit in a middle seat.

You can usually get an aisle or window even if you have zone C seats, although I suppose a lot depends if you are flying somewhere with a lot of business travelers who would take lots of single seats versus traveling with families who would mostly use seats together.
__________________
~ Sue





Next up: YC - Sept 24th to 28th and WL - Oct 22 - 27, 2014
BC - March 19th to 25th, 2014, WL - Jan 23 - 27, 2014; WL - Nov 30 - Dec 5, 2013; WL - Feb 5 -11, 2013; BC - April 2011, BW - January 2009, BCV - 2007, 2005, 2003, Poly - 2002;
BC - 2001, 1998, 1994, 1992; YC - 1997; GF - 1989, 1988; Poly - 1987, 1986, 1985; CR - 1981, 1980; offsite - 1982, 1976, 1973
Wood Nymph is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 10-02-2012, 11:13 AM   #3
DebbieB
DVC Member BWV 99
You have to compare apples to apples
 
DebbieB's Avatar
 
Join Date: Aug 1999
Location: PA
Posts: 46,480

Quote:
Originally Posted by FergieTCat View Post
I think this is the right board; I usually hang out on the Community Board.

I am flying from Phoenix to Disneyland and from Disneyland to Las Vegas. Both short flights (about an hour long). I hate flying in little planes, and Southwest has 737's to both places (US Air has smaller planes).

That being said, I am hesitant to fly Southwest. I think I've flown them once. My 2 points of contention are that:

I am above average size. I don't need 2 seats on an airline, but I am concerned about SW. I've heard they are rude to above-average-sized passengers. Is this true?

Also, what if you get Zone D seating? Is it the very last of the seats? Are you always stuck in a middle seat in the back? I can't imagine.

Any advice would be greatly appreciated!
As long as you can put the armrest down, you will be fine. They are not rude to above average size passengers, they just require you to buy a second seat if you cannot put the armrest down. If the flight is not full, they will refund the second seat fare.

There is no Zone D. It's A, B, C and a number. As long as you check in at 24 hours, you should not get a C. If you are worried about it, pay $10 per person per direction and get early bird check-in.
__________________
DebbieB is offline   Reply With Quote
Old 10-02-2012, 11:21 AM   #4
Horace Horsecollar
DVC members represent a unique category of Disney guests
The results can be accurate to within 2%
 
Horace Horsecollar's Avatar
 
Join Date: Feb 2002
Location: Wiseacre Farm
Posts: 7,158

FergieTCat,

You wrote that you don't need two seats. By definition, half the population is "above average." You'll be fine.

Southwest does not have a culture of rudeness toward larger passengers. In fact, Southwest arguably has the best culture of friendliness to all passengers in the whole domestic airline industry.

I think I can explain where the perception of "rudeness" to larger passengers can from. A few years ago, Southwest got some bad press when they "forced" passengers who needed two seats to buy two seats. Some passengers thought they should not have to pay.

All airlines have policies regarding passengers who do not fit within a single seat. Southwest Airlines has a well-documented "Customers of Size Policy" which allows larger passengers to buy a second seat and then to get the second seat cost refunded if the plane flies with unsold seats. It's good policy for customers who need a second seat. Southwest's website explains it well: http://www.southwest.com/html/custom...index-pol.html
__________________
** Horace Horsecollar **
Horace Horsecollar is online now   Reply With Quote
Old 10-02-2012, 12:40 PM   #5
FergieTCat
No, I'm serious. And don't call me Shirley
Doug Wilson is a babe, but he can never take the place of my lust for George Clooney!
Has been known to escort squirrels across the street
 
FergieTCat's Avatar
 
Join Date: Jun 2000
Location: Forest Hills, New York
Posts: 6,741

Quote:
Originally Posted by Horace Horsecollar View Post
FergieTCat,

You wrote that you don't need two seats. By definition, half the population is "above average." You'll be fine.

Southwest does not have a culture of rudeness toward larger passengers. In fact, Southwest arguably has the best culture of friendliness to all passengers in the whole domestic airline industry.

I think I can explain where the perception of "rudeness" to larger passengers can from. A few years ago, Southwest got some bad press when they "forced" passengers who needed two seats to buy two seats. Some passengers thought they should not have to pay.

All airlines have policies regarding passengers who do not fit within a single seat. Southwest Airlines has a well-documented "Customers of Size Policy" which allows larger passengers to buy a second seat and then to get the second seat cost refunded if the plane flies with unsold seats. It's good policy for customers who need a second seat. Southwest's website explains it well: http://www.southwest.com/html/custom...index-pol.html
I was thinking of that article. If you need 2 seats, you need 2 seats. I wouldn't argue with that. I was just picturing heavy sighing from the flight attendants.

I think I'm more self-conscious about my size than I actually am large.

Thanks, everyone!
__________________
Donna

Proud recipient of the FV Crazy Cat Lady Blue Ribbon

FergieTCat is offline   Reply With Quote
Old 10-04-2012, 04:26 AM   #6
MinnieLee
DIS Veteran
 
MinnieLee's Avatar
 
Join Date: Sep 2007
Location: Long Island, N.Y.
Posts: 1,408

We "luv" Southwest and have never seen any flight crew being rude to any passengers. If anything, they are more accomodating and pleasant than alot of other airlines we have used. They really did get alot of bad press about that incident but that was a very rare case.

I am sure that you will not have a problem with your seating at all. As pp, you could pay the $10 for early bird boarding or just be ready and the 24 hour mark to check in for the A or B boarding.

Not to worry!!!!
__________________


MinnieLee is offline   Reply With Quote
Old 10-04-2012, 09:40 PM   #7
guitarob
Polynesian Obsessed
 
guitarob's Avatar
 
Join Date: Sep 2006
Location: Sicklerville, NJ 1,023 Miles from where I belong.
Posts: 1,124

Quote:
Originally Posted by DebbieB View Post
As long as you can put the armrest down, you will be fine. They are not rude to above average size passengers, they just require you to buy a second seat if you cannot put the armrest down. If the flight is not full, they will refund the second seat fare.
I wish this were true. It probably is policy, but I'm not sure if it's enforced like it should be. DW and I are both "pooh-sized" but we're not so big that we don't fit in the seats with the arm rests down and we don't require seat belt extenders or anything like that.

On our last flight home, the plane was full and a woman who was large enough to require a seatbelt extender forced herself into the seat next to DW. She had to put the armrest between herself and DW up to get into the seat, and she spent the entire trip partially sitting on DW's leg. I thought it was absolutely ridiculous. We were packed in so tightly that I literally couldn't put my arms at my sides, but didn't know what I could do about it, if anything. DW was none too happy about it (needless to say), and spent the entire flight very uncomfortable. Thank God that it was only a 2 hour flight.

I'm not one to bash large people, but if you're encroaching on someone else's space enough to be ON them, you should have to buy another seat.
__________________
MrsB's 2012 Dining Report

When we get to heaven, We'll hear "ALOHA!" 2010 Trip Report


1978, 1980, 1982, 1984, 1986, 1988, 1990 & 1993: Family trips to the Polynesian,
2001 - All Star Music, 2006 - Polynesian, 2008 - Honeymoon at the Polynesian, 2009 - Anniversary at the Polynesian, 2010 - Another Anniversary at the Polynesian, 2012 - Yet ANOTHER Anniversary at the Polynesian and a Christmas trip to the Polynesian!!!
guitarob is offline   Reply With Quote
Old 10-05-2012, 08:11 AM   #8
lost*in*cyberspace
DIS Veteran
 
Join Date: Dec 2005
Location: Washington, DC area
Posts: 8,061

Quote:
Originally Posted by guitarob View Post
I wish this were true. It probably is policy, but I'm not sure if it's enforced like it should be. DW and I are both "pooh-sized" but we're not so big that we don't fit in the seats with the arm rests down and we don't require seat belt extenders or anything like that.

On our last flight home, the plane was full and a woman who was large enough to require a seatbelt extender forced herself into the seat next to DW. She had to put the armrest between herself and DW up to get into the seat, and she spent the entire trip partially sitting on DW's leg. I thought it was absolutely ridiculous. We were packed in so tightly that I literally couldn't put my arms at my sides, but didn't know what I could do about it, if anything. DW was none too happy about it (needless to say), and spent the entire flight very uncomfortable. Thank God that it was only a 2 hour flight.

I'm not one to bash large people, but if you're encroaching on someone else's space enough to be ON them, you should have to buy another seat.
You must be able to sit in a seat with the armrest down. Your wife should have complained to an FA before the door closed so something could have been done about this. If you just sit quietly and don't say anything, then you have no one to blame but yourself.
lost*in*cyberspace is offline   Reply With Quote
Old 10-05-2012, 08:28 AM   #9
SaraJayne
Stop moving those smilies!
 
Join Date: Mar 2009
Posts: 12,075

Hi Fergie!

I fly SW all the time and I've never had a problem with rude flight attendants, even though I have no problem putting the arm rest down on both sides of the seat. The flight attendants I've had on SW actually seem to like their jobs and that attitude transfers to their interaction with customers.

You'll be fine.
SaraJayne is offline   Reply With Quote
Old 10-05-2012, 11:25 AM   #10
guitarob
Polynesian Obsessed
 
guitarob's Avatar
 
Join Date: Sep 2006
Location: Sicklerville, NJ 1,023 Miles from where I belong.
Posts: 1,124

Quote:
Originally Posted by lost*in*cyberspace View Post
You must be able to sit in a seat with the armrest down. Your wife should have complained to an FA before the door closed so something could have been done about this. If you just sit quietly and don't say anything, then you have no one to blame but yourself.
Ok, seriously? I realize that I should have said said something. No need to get all high and mighty on me. I have never had a reason to research that rule, and because of that, I had an uncomfortable flight. I was just relaying a story, not complaining or crying out for justice. Relax.

I wasn't aware of the arm rest rule until I read this thread. Had I known that, I would have said something.

That being said, the relevance to this post was the fact that the flight attendant that gave her the seatbelt extender saw the situation and did nothing. Therefore, not being rude to her at all, but in fact being overly accommodating to the detriment of other passengers. I would assume that they know the rule, and should be the ones to enforce it.
__________________
MrsB's 2012 Dining Report

When we get to heaven, We'll hear "ALOHA!" 2010 Trip Report


1978, 1980, 1982, 1984, 1986, 1988, 1990 & 1993: Family trips to the Polynesian,
2001 - All Star Music, 2006 - Polynesian, 2008 - Honeymoon at the Polynesian, 2009 - Anniversary at the Polynesian, 2010 - Another Anniversary at the Polynesian, 2012 - Yet ANOTHER Anniversary at the Polynesian and a Christmas trip to the Polynesian!!!
guitarob is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 11:35 PM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.