Phone rates from Disney rooms - The DIS Discussion Forums

Daisy-J&D · 09-19-2012, 09:15 AM

Just so you know, and I take full responsiblity for this, the phone rates to call Canada from a Disney hotel are:

$27 CONNECTION FEE+ 86 cents per minute (to GTA as an example).

Our cell phone had no service the entire time we were at Disney (so strange, something must be wrong) and we had an important call to make regarding work being done on our house. I didn't even think about getting a calling card.... silly me.

Our charge was $31 for a single 5 min phone call. I asked at the desk and they said it was an AT&T charge.

Wow! I guess 99.9% of people use cell phones so this isn't any issue but just be warned!

Sue M · 09-19-2012, 09:24 AM

Wow!!!!! I always bring a phone card. Bought $20 calling card from Shaw, and it's lasted for past 2 trips, and still have lots left on it for next trip.
I stoped buying US plan for cell phone. I just get the texting plan, and use room phone for calling.

tgropp · 09-19-2012, 02:28 PM

Learned my lesson twelve years ago and have always used calling cards/cell phone since. Thanks for letting other people know this.

minnie mum · 09-20-2012, 10:34 PM

It's not just Disney resorts where this happens either. We learned this lesson many years ago when there was a family emergency while we were on vacation. Now we always, always travel with a phone card, even though we also have our cells.

Gina-Gina-Bo-Bina · 09-21-2012, 08:34 AM

Quote:

Originally Posted by Daisy-J&D

$27 CONNECTION FEE

For each outgoing call at our recent stay at Westgate Lakes Resort & Spa, we were charged a 75 cent fee. And I thought THAT was bad

.

The 86 cents a minute is horrible enough, but that connection fee takes the cake.

KittyKat1978 · 09-21-2012, 04:29 PM

Quote:

Originally Posted by Sue M

Wow!!!!! I always bring a phone card. Bought $20 calling card from Shaw, and it's lasted for past 2 trips, and still have lots left on it for next trip.
I stoped buying US plan for cell phone. I just get the texting plan, and use room phone for calling.

Where did you get this card? I was going to bring my cell phone down, put it on airplane mode (no calls no roaming no data) and use the free wifi to check in with the family. But I would feel better about using a phone card. Can you use it from the hotel phone? Without having to pay the $27 connection fee?

pigletto · 09-21-2012, 04:43 PM

Learned my lesson when my son was hospitalized on the second last day of our trip. Made some panicked phone calls to family without really looking into it and my bill was over 100 dollars

I don't go without a calling card now. You can get them at Walmart or any grocery store. We use them all the time from the room and no fees at all on the Disney end.

Sue M · 10-01-2012, 12:09 AM

Quote:

Originally Posted by KittyKat1978

Where did you get this card? I was going to bring my cell phone down, put it on airplane mode (no calls no roaming no data) and use the free wifi to check in with the family. But I would feel better about using a phone card. Can you use it from the hotel phone? Without having to pay the $27 connection fee?

Sorry, just saw your question. I have Shaw home phone, and signed up for their Pre paid calling card. I didn't have any connection fees from wdw hotel.
I have read posts of some people who get phone cards from 7/11 and Walmart too.

Disney-Chick · 10-01-2012, 08:35 AM

I was one of those people who used the phone from the hotel thinking that only long distance charges. After a 15 min call our bill was $86

Now we use our cell phones. This year I will get a US package as my daughter is coming with us and I know I will be doing more calling/texting.

LittleFlounder · 10-02-2012, 12:45 AM

I buy phone cards to use at WDW from Loblaws (or any grocery store owned by Loblaws)... I buy their PC calling cards. They have ones which are $0.04/minute US to Canada. There is no fee to use them from your resort room phone, or any pay phone.

retiredkid · 10-02-2012, 07:53 AM

Quote:

Originally Posted by LittleFlounder

I buy phone cards to use at WDW from Loblaws (or any grocery store owned by Loblaws)... I buy their PC calling cards. They have ones which are $0.04/minute US to Canada. There is no fee to use them from your resort room phone, or any pay phone.

THAT sounds like a good card for us. Last year, I had a family member who was was in hospital. We dont text, so obviously dont have a texting plan. Our per use rate was 15¢ each. Decided to bite the bullet and just go ahead and text. I had NO IDEA that texts from the USA were 75¢ each!! (my own fault for not researching further)
They of course would not adjust the $345. bill.

pkitty · 10-03-2012, 09:04 PM

Felt the burn before myself.....ouch....only happened once and I learned my lesson....yikes

09-19-2012, 09:15 AM	#1
Daisy-J&D DIS Veteran Join Date: Jan 2004 Location: Oakville, ON Posts: 543	Phone rates from Disney rooms Just so you know, and I take full responsiblity for this, the phone rates to call Canada from a Disney hotel are: $27 CONNECTION FEE+ 86 cents per minute (to GTA as an example). Our cell phone had no service the entire time we were at Disney (so strange, something must be wrong) and we had an important call to make regarding work being done on our house. I didn't even think about getting a calling card.... silly me. Our charge was $31 for a single 5 min phone call. I asked at the desk and they said it was an AT&T charge. Wow! I guess 99.9% of people use cell phones so this isn't any issue but just be warned! __________________ 1982 - Off Site , 1984 - Off Site, 2002 - Off Site Sheraton Safari, 2004 - Pop Century/Off Site, 2004 - Disney Wonder, 2007 - Pop Century, 2008 - Pop Century, 2011 - Pop Century, 2012 - POFQ Jess , Dee and DD2

09-19-2012, 09:24 AM	#2
Sue M DIS Veteran Join Date: May 2009 Location: B.C. Posts: 7,160	Wow!!!!! I always bring a phone card. Bought $20 calling card from Shaw, and it's lasted for past 2 trips, and still have lots left on it for next trip. I stoped buying US plan for cell phone. I just get the texting plan, and use room phone for calling. __________________ Past Trips: Aug 2003 WDW Marriott Courtyard, [B]Aug 2005 [/BSeaWorld, Universal, Busch Gardens Hilton Garden Inn, ]Aug 2007 WDW CBR, Jan 2008WDW WL, Aug 2008St. Pete Beach, Universal-HRH, Sea Workd & Aquatica- Hyatt Place & Doubletree, Jan 2009WDW AKL, Aug 2009Key West Sheraton Suites, Cocoa Beach Hampton Inn, & WDW POR/WL, Jan 2010WDW Poly, Jan 2011WDW POR, Aug 2011WDW POR/BC CL, Jan 2012WDW WL, Aug 2012AKL CL, Jan. 2013POFQ Next trip GF & YC Aug 2013

09-19-2012, 02:28 PM	#3
tgropp DIS Veteran Join Date: Jan 2007 Location: Stratford, Ontario Posts: 1,585	Learned my lesson twelve years ago and have always used calling cards/cell phone since. Thanks for letting other people know this. __________________ Christmas 2013: VWL/BCV Feb 2013: AKL Club Level / DCL Fantasy Western Cruise / BCV Feb 2012: DCL Mexican Riviera Cruise Dec 2011: VWL/BCV Christmas 2010: VWL Nov 2009: BC Villas Dec 2008: VWL/AKV/ Dolphin Dec 2007: BWV/VWL Feb 2007: Dolphin/DCL Eastern cruise/OKW/VWL Christmas/New Years 2005: WL/Dolphin Dec 2002: AKL/WL Christmas/New years 2000: BC/WL Christmas/New Years 1998: WL/BC Christmas 1996:WL Junior Suite Christmas 1994: WL Dec 1992:CBR Dec1989, April 1983, Jan 1980: OffSite

09-21-2012, 04:43 PM	#7
pigletto DIS Veteran Join Date: Oct 2007 Location: Canada Posts: 6,900	Learned my lesson when my son was hospitalized on the second last day of our trip. Made some panicked phone calls to family without really looking into it and my bill was over 100 dollars I don't go without a calling card now. You can get them at Walmart or any grocery store. We use them all the time from the room and no fees at all on the Disney end. __________________

10-01-2012, 08:35 AM	#9
Disney-Chick A Canadian who loves Disney eh! Join Date: Aug 2010 Location: Halifax, Nova Scotia Posts: 591	I was one of those people who used the phone from the hotel thinking that only long distance charges. After a 15 min call our bill was $86 Now we use our cell phones. This year I will get a US package as my daughter is coming with us and I know I will be doing more calling/texting. __________________ Me (Shawna)35 DH (Edward)44 DD (Brianna)15 Married on January 4th, 2011 @ Sea Breeze Point

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09-20-2012, 10:34 PM	#4
minnie mum Unapologetic Disney Fan(atic) Join Date: Mar 2011 Location: WAY too far north Posts: 8,114	It's not just Disney resorts where this happens either. We learned this lesson many years ago when there was a family emergency while we were on vacation. Now we always, always travel with a phone card, even though we also have our cells.

10-02-2012, 12:45 AM	#10
LittleFlounder DIS Veteran Join Date: Jul 2007 Location: Ontario, Canada Posts: 704	I buy phone cards to use at WDW from Loblaws (or any grocery store owned by Loblaws)... I buy their PC calling cards. They have ones which are $0.04/minute US to Canada. There is no fee to use them from your resort room phone, or any pay phone. __________________ July 1998 - one day at the MK, offsite * Nov 2007 - POP * Nov 2008 - POP * Nov/Dec 2009 - POP * Feb/March 2011 - POP * Nov/Dec 2012 - POP * Aug 2013 - POP!

10-03-2012, 09:04 PM	#12
pkitty Yo Ho Yo Ho a pirates life for me Join Date: Oct 2002 Location: wasaga beach ontario Posts: 655	Felt the burn before myself.....ouch....only happened once and I learned my lesson....yikes

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