What is going on with ECV - policy change Nov 1. 2012 - The DIS Discussion Forums

Disneypubgal · 10-03-2012, 09:53 AM

Just received a call from my ecv rental guy about my Feb 2013 trip and he said he can no longer drop ECV off with bell hop prior to my arrival (flight gets in at MCO at 6pm)... that we would have to wait until the next day for it to be dropped off!!

He said that Disney will only allow certain providers to drop off day of and that the others needed to give scooter directly to guests.... This is not fair!! Especially for guests arriving late in the day!

Call BW this morning and was told that if utilized a Disney sponsored provider that I could have scooter dropped off and stored with Bell service until we arrive. The approved provider is considerably more expensive!

disney david · 10-03-2012, 10:02 AM

Disney private propriety they have the right to limit who can come on property just look at the taxi they Only allow mears to sit on property. They also limit who can come in diet wilderness and drop off golf carts.

clanmcculloch · 10-03-2012, 10:23 AM

Were you given a list of authorized providers? I'm wondering if they've been having difficulties with certain vendors not picking up in a timely manner or giving them a hard time claiming damage or they've been getting guest complaints about issues with certain companies resulting in this kind of rule.

Disneypubgal · 10-03-2012, 10:37 AM

My understanding is that the "preferred" providers are paying Disney to drop off and pick up! Which would explain why there pricing is much higher...

I get that they want to limit access and it is private property, but this is a change from prior practices and a more expensive one for the consumer/guest...

One of the things that has made Disney a frequent destination for us is how "disability friendly" the resorts and parks are....

I will say this, I just received a call back from BW and they are willing to "accommodate" us with something alternative until the next day when our scooter will arrive.

clanmcculloch · 10-03-2012, 10:53 AM

Did they give you a list of authorized providers to look into? Knowing this will help a lot of people with their planning.

disney david · 10-03-2012, 10:58 AM

Te reason they limit the golf cart was because they was Gavin a theft problem at the camp ground. Not saying it was the vendors but would have more control I they had prefers vendors who would depend on the contract to keep their employees in line.

cmwade77 · 10-03-2012, 11:01 AM

I would like a list as well, as this will affect our group as well.

disney david · 10-03-2012, 11:01 AM

Quote:

Originally Posted by Disneypubgal

My understanding is that the "preferred" providers are paying Disney to drop off and pick up! Which would explain why there pricing is much higher...

I get that they want to limit access and it is private property, but this is a change from prior practices and a more expensive one for the consumer/guest...

One of the things that has made Disney a frequent destination for us is how "disability friendly" the resorts and parks are....

I will say this, I just received a call back from BW and they are willing to "accommodate" us with something alternative until the next day when our scooter will arrive.

See bwi and bwv are good an making things right Maybe they will add more providers. But may he also this Is a way that you can just call Disney and tey could set it up for you instead of you having to go to multiple places to mak reservations.

Disneypubgal · 10-03-2012, 11:14 AM

Quote:

Originally Posted by clanmcculloch

Did they give you a list of authorized providers to look into? Knowing this will help a lot of people with their planning.

They didn't but if you contact the resort directly they will provide you with a list. I would assume that list will evolve over time.

Disneypubgal · 10-03-2012, 11:17 AM

Quote:

Originally Posted by disney david

See bwi and bwv are good an making things right Maybe they will add more providers. But may he also this Is a way that you can just call Disney and tey could set it up for you instead of you having to go to multiple places to mak reservations.

They did make it better, not great, but I appreciate the help. Disney is not making the reservation for the ECV for you, they just want you to utilize the preferred vendor...

clanmcculloch · 10-03-2012, 11:27 AM

I guess I'm confused. How do you know that the approved providers are so much more expensive if you don't know who the approved providers are?

disney david · 10-03-2012, 12:08 PM

Quote:

Originally Posted by Disneypubgal

They did make it better, not great, but I appreciate the help. Disney is not making the reservation for the ECV for you, they just want you to utilize the preferred vendor...

I know their not but may be once thy get a list an work out other things they could one day offer that service.

disney david · 10-03-2012, 12:09 PM

Quote:

Originally Posted by clanmcculloch

I guess I'm confused. How do you know that the approved providers are so much more expensive if you don't know who the approved providers are?

Maybe when she called they gave her some names an she priced them out. Then found out they was more money since it more then one company then it means that they can add more later. So other company can be added to ten list.

Disneypubgal · 10-03-2012, 12:14 PM

Quote:

Originally Posted by disney david

Maybe when she called they gave her some names an she priced them out. Then found out they was more money since it more then one company then it means that they can add more later. So other company can be added to ten list.

Exactly!

disney david · 10-03-2012, 01:28 PM

Now hear me out buy wouldn't it be better for you I let's say Disney partners with walker. Or some company and let's say out source the wheel chair and ecv rental at the park an for new ones that you could rent in the morning at one park then rerun to another or resort. And have a desk at each hotel where you be able to rent one or if you have problems with it. Or how they have the company give ap or Dvc discounts.

10-03-2012, 09:53 AM	#1
Disneypubgal Disneyphile Join Date: Feb 2006 Location: Babylon, NY Posts: 628	What is going on with ECV - policy change Nov 1. 2012 Just received a call from my ecv rental guy about my Feb 2013 trip and he said he can no longer drop ECV off with bell hop prior to my arrival (flight gets in at MCO at 6pm)... that we would have to wait until the next day for it to be dropped off!! He said that Disney will only allow certain providers to drop off day of and that the others needed to give scooter directly to guests.... This is not fair!! Especially for guests arriving late in the day! Call BW this morning and was told that if utilized a Disney sponsored provider that I could have scooter dropped off and stored with Bell service until we arrive. The approved provider is considerably more expensive!

10-03-2012, 10:02 AM	#2
disney david DIS Veteran Join Date: Apr 2010 Location: Hartsdale, ny Posts: 2,302	Disney private propriety they have the right to limit who can come on property just look at the taxi they Only allow mears to sit on property. They also limit who can come in diet wilderness and drop off golf carts. __________________ www.mentalhealth.va.gov/suicide_prevention Bring back Walter on the podcast we miss him

10-03-2012, 10:23 AM	#3
clanmcculloch DIS Veteran Join Date: Feb 2009 Location: New Hampshire Posts: 4,842	Were you given a list of authorized providers? I'm wondering if they've been having difficulties with certain vendors not picking up in a timely manner or giving them a hard time claiming damage or they've been getting guest complaints about issues with certain companies resulting in this kind of rule. __________________ Me DH DD(15) DD(12) DSD(30) DSSil (38) DSD(28) DGS(3) Multi-Allergy & Autism Dining Reviews: February 2013 * August 2012 * February 2012 * August 2011 * August 2010 February 2013 WDW Poly: me, DH, DD14, DD12 * August 2012 WDW FW Cabin & AoA Nemo: me, DH, DD14, DD12, DD12's BFF11 * February 2012 WDW Poly CL: me, DH, DD14, DD11 August 2011 WDW YC: me, DH, DD13, DD11 * February 2011 WDW Poly CL: me, DH, DD13, DD10, DSD28, DSSil * August 2010 WDW POFQ & Poly CL: me, DH, DD12, DD10 June 2010 WDW Pop: me, DH, DD12, DD9 * December 2009 WDW POFQ: me, DH, DD11, DD9 * February 2009 WDW Pop: me, DH, DD11, DD8 August 2008 WDW SSR: me, DH, DSD25, DSD24, DD10, DD8 * September 2007 WDW Pop: me, DH, DD9, DD7 * April 2002 DLR offsite: me, DH, DSD19, DSD17, DD4, DD1.5 June 2000 DLR offsite: me(pregnant), DH, DSD17, DSD15, DD2 * January 1994 WDW offsite: me, DH, DSD11, DSD9 * January 1992 WDW offsite: me, DH, DSD9, DSD7

10-03-2012, 10:53 AM	#5
clanmcculloch DIS Veteran Join Date: Feb 2009 Location: New Hampshire Posts: 4,842	Did they give you a list of authorized providers to look into? Knowing this will help a lot of people with their planning. __________________ Me DH DD(15) DD(12) DSD(30) DSSil (38) DSD(28) DGS(3) Multi-Allergy & Autism Dining Reviews: February 2013 * August 2012 * February 2012 * August 2011 * August 2010 February 2013 WDW Poly: me, DH, DD14, DD12 * August 2012 WDW FW Cabin & AoA Nemo: me, DH, DD14, DD12, DD12's BFF11 * February 2012 WDW Poly CL: me, DH, DD14, DD11 August 2011 WDW YC: me, DH, DD13, DD11 * February 2011 WDW Poly CL: me, DH, DD13, DD10, DSD28, DSSil * August 2010 WDW POFQ & Poly CL: me, DH, DD12, DD10 June 2010 WDW Pop: me, DH, DD12, DD9 * December 2009 WDW POFQ: me, DH, DD11, DD9 * February 2009 WDW Pop: me, DH, DD11, DD8 August 2008 WDW SSR: me, DH, DSD25, DSD24, DD10, DD8 * September 2007 WDW Pop: me, DH, DD9, DD7 * April 2002 DLR offsite: me, DH, DSD19, DSD17, DD4, DD1.5 June 2000 DLR offsite: me(pregnant), DH, DSD17, DSD15, DD2 * January 1994 WDW offsite: me, DH, DSD11, DSD9 * January 1992 WDW offsite: me, DH, DSD9, DSD7

10-03-2012, 10:58 AM	#6
disney david DIS Veteran Join Date: Apr 2010 Location: Hartsdale, ny Posts: 2,302	Te reason they limit the golf cart was because they was Gavin a theft problem at the camp ground. Not saying it was the vendors but would have more control I they had prefers vendors who would depend on the contract to keep their employees in line. __________________ www.mentalhealth.va.gov/suicide_prevention Bring back Walter on the podcast we miss him

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10-03-2012, 10:37 AM	#4
Disneypubgal Disneyphile Join Date: Feb 2006 Location: Babylon, NY Posts: 628	My understanding is that the "preferred" providers are paying Disney to drop off and pick up! Which would explain why there pricing is much higher... I get that they want to limit access and it is private property, but this is a change from prior practices and a more expensive one for the consumer/guest... One of the things that has made Disney a frequent destination for us is how "disability friendly" the resorts and parks are.... I will say this, I just received a call back from BW and they are willing to "accommodate" us with something alternative until the next day when our scooter will arrive.

10-03-2012, 11:01 AM	#7
cmwade77 DIS Veteran Join Date: Jun 2005 Posts: 3,126	I would like a list as well, as this will affect our group as well. __________________

10-03-2012, 11:27 AM	#11
clanmcculloch DIS Veteran Join Date: Feb 2009 Location: New Hampshire Posts: 4,842	I guess I'm confused. How do you know that the approved providers are so much more expensive if you don't know who the approved providers are? __________________ Me DH DD(15) DD(12) DSD(30) DSSil (38) DSD(28) DGS(3) Multi-Allergy & Autism Dining Reviews: February 2013 * August 2012 * February 2012 * August 2011 * August 2010 February 2013 WDW Poly: me, DH, DD14, DD12 * August 2012 WDW FW Cabin & AoA Nemo: me, DH, DD14, DD12, DD12's BFF11 * February 2012 WDW Poly CL: me, DH, DD14, DD11 August 2011 WDW YC: me, DH, DD13, DD11 * February 2011 WDW Poly CL: me, DH, DD13, DD10, DSD28, DSSil * August 2010 WDW POFQ & Poly CL: me, DH, DD12, DD10 June 2010 WDW Pop: me, DH, DD12, DD9 * December 2009 WDW POFQ: me, DH, DD11, DD9 * February 2009 WDW Pop: me, DH, DD11, DD8 August 2008 WDW SSR: me, DH, DSD25, DSD24, DD10, DD8 * September 2007 WDW Pop: me, DH, DD9, DD7 * April 2002 DLR offsite: me, DH, DSD19, DSD17, DD4, DD1.5 June 2000 DLR offsite: me(pregnant), DH, DSD17, DSD15, DD2 * January 1994 WDW offsite: me, DH, DSD11, DSD9 * January 1992 WDW offsite: me, DH, DSD9, DSD7

10-03-2012, 01:28 PM	#15
disney david DIS Veteran Join Date: Apr 2010 Location: Hartsdale, ny Posts: 2,302	Now hear me out buy wouldn't it be better for you I let's say Disney partners with walker. Or some company and let's say out source the wheel chair and ecv rental at the park an for new ones that you could rent in the morning at one park then rerun to another or resort. And have a desk at each hotel where you be able to rent one or if you have problems with it. Or how they have the company give ap or Dvc discounts. __________________ www.mentalhealth.va.gov/suicide_prevention Bring back Walter on the podcast we miss him

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