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Old 09-16-2012, 01:44 PM   #16
DizBub
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Originally Posted by com_op_2000 View Post
Multiple times DW and I have been at DTD for the day, decided we wanted to stay the night, called the resort directly (back before MS was open late or on Sundays), and checked in within 15 minutes. A lot depends on the resort you want to stay at and the time of year.
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Originally Posted by LouisianaDisneyFan View Post
Were you allowed to use points for this? When we wanted to add on an extra night once we were told that we had to call Member Services to arrange it.
Last fall we were staying on rented points at SSR. Called MS from the room to see if we could add a couple of days to our stay. They were actually surprised we were already there but they called the front desk and linked up our reservations so we didn't have to move. No problem. Front desk can't take points from your account.
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Old 09-16-2012, 02:09 PM   #17
bellaphia
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can someone explain what "walking" a reservation means please
thanks!!

*sorry meant to post this to another thread don't know how to delete it!
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Old 09-16-2012, 04:50 PM   #18
tjkraz

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Originally Posted by DizBub View Post
No problem. Front desk can't take points from your account.
They CAN...but usually only when Member Services is closed. Typically the only time the front desk can/will help you with a points reservation is if you need a room for the current night and it's after 7pm eastern when MS closes (or holiday, etc.)

If Member Services is still open or the reservation is for any night other than the current, they will direct you to MS for the booking.
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Old 09-16-2012, 06:30 PM   #19
DizBub
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They CAN...but usually only when Member Services is closed. Typically the only time the front desk can/will help you with a points reservation is if you need a room for the current night and it's after 7pm eastern when MS closes (or holiday, etc.)

If Member Services is still open or the reservation is for any night other than the current, they will direct you to MS for the booking.
Good to know. Thanks.

I was told that front desk couldn't access your points but I guess that if you talk to 3 different people you may get 3 different answers.
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