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Old 07-19-2012, 08:06 AM   #31
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Last edited by rodkenrich; 08-21-2014 at 10:26 AM.
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Old 07-20-2012, 03:10 PM   #32
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Quote:
Originally Posted by MFfan310 View Post
An official response from Disney reached my inbox today:

Hi XXXXXXX,

Thank you for contacting us. We regret that the app is not currently supported on your device running Android 4.0.x (Ice Cream Sandwich); however, please know that we are working diligently to make this title compatible with ICS. Please periodically check Google Play to see if the app will download to your device.

If you have any additional questions, comments or concerns please do not hesitate to let me know. When writing, please include all prior correspondence in your e-mail reply.

Sincerely,

Fred

Disney Mobile Games


Good to hear, but if they don't have it ready for my ICS phone by the last week of September (which is when I'm leaving), I will be crankier than Donald Duck.
I have a HTC Droid Incredible 4G LTE running ICS and the app "downloaded" from Google Play just fine. The problem is when I run it, all I get is a white screen with a single menu option of "Exit". I informed Disney Mobile of this and they gave me the exact same form letter that you received. The only problem is I CAN download it, whereas the form letter is suggesting that not only is it not compatible with ICS, but that I should try again later to see if it is available to be downloaded for my phone...which it already is.
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Old 07-20-2012, 03:38 PM   #33
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Quote:
Originally Posted by scareacuse View Post
I have a HTC Droid Incredible 4G LTE running ICS and the app "downloaded" from Google Play just fine. The problem is when I run it, all I get is a white screen with a single menu option of "Exit". I informed Disney Mobile of this and they gave me the exact same form letter that you received. The only problem is I CAN download it, whereas the form letter is suggesting that not only is it not compatible with ICS, but that I should try again later to see if it is available to be downloaded for my phone...which it already is.
Is the Dinc 4g officially running ICS? or is it a ROM?
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Old 07-20-2012, 03:49 PM   #34
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Out of the box my Incredible 4g LTE is running Android 4.0.3 with HTC Sense 4.0.
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Old 07-20-2012, 04:04 PM   #35
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Out of the box my Incredible 4g LTE is running Android 4.0.3 with HTC Sense 4.0.
Interesting that you can download it. Also interesting it wont run on your phone.
My curious side wants to know why...
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Old 07-20-2012, 04:13 PM   #36
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Interesting that you can download it. Also interesting it wont run on your phone.
My curious side wants to know why...
You and me both. I'm not the only one either. One of the reviews of the app in the Google Play store has the same phone as me and has the exact same problem.
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Old 07-20-2012, 04:14 PM   #37
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Out of the box my Incredible 4g LTE is running Android 4.0.3 with HTC Sense 4.0.

did you also post this in the comment section of the APP? (N2)
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Old 07-20-2012, 05:11 PM   #38
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did you also post this in the comment section of the APP? (N2)
No I emailed Disney Mobile directly which opened up a trouble ticket.
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Old 07-20-2012, 05:44 PM   #39
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No I emailed Disney Mobile directly which opened up a trouble ticket.

I saw a comment from a user with the same phone. Maybe its a phone issue. Which would suck, since the Dev's would have to fix it.
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Old 07-20-2012, 08:21 PM   #40
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I saw a comment from a user with the same phone. Maybe its a phone issue. Which would suck, since the Dev's would have to fix it.
Yah, I'll have to wait until they get it officially working with ICS to know if I am out o luck.
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Old 08-10-2012, 06:19 AM   #41
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On my Galaxy Nexus, I'm running a flashed JellyBean ROM (Liquid Smooth) and got the DMM apk file from an outside source. It runs just fine!






I got the apk from the second post in this thread:
Mobile Magic app
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Old 09-07-2012, 09:46 AM   #42
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FYI for everybody who finds this page, Disney has a new app that replaces the Disney mobile magic called "My Disney Experience" It works with the Samsung galaxy s3. the new Disney app has all the wait times, maps, etc on it. Really cool stuff
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Old 09-07-2012, 01:22 PM   #43
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Heh. My Droid X2 says it's running Android 2.3.5. Isn't that called Hostess Twinkie?
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Old 09-20-2012, 10:42 AM   #44
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Well, I'm headed on a trip to WDW with some of my family and friends in late September, and I can't wait.

I also just got a new cell phone (Samsung Galaxy S III for AT&T) that runs Android 4.0 (Ice Cream Sandwich) to replace my iPhone. When I try to download Mobile Magic from Google Play, it said that my phone is "unsupported", even though it's supposed to work with Android 2.2 or higher. I then read where other people are also having problems with Mobile Magic after upgrading their existing phones (example: HTC Rezound for Verizon) to Android 4.0. I've contacted Disney about the incompatibility, but I haven't got a response back yet.

Has anyone else had Android 4.0-related Mobile Magic problems? If so, are there any good unofficial apps that work with Android 4.0 in case Disney doesn't fix Mobile Magic by the time of our vacation? Thanks in advance.
The updated MM for ICS is now in Google Play.

Works fine.

https://play.google.com/store/apps/d...ileMagic&hl=en
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