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Old 09-07-2012, 07:59 AM   #1
jennabcassell
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Join Date: Apr 2010
Location: 163 Miles from the Magic Kingdom!!
Posts: 259

YC to Poly unexpected Mid-stay resort change

So I just got back from a 6 night stay with my family. This was our 'big' trip this year so we decided to splurge and stay at the Yacht Club w/ the dining plan. I have stayed at the YC previously for a two night stay but it was in December and a little too chilly to use Storm-along-bay and we were really busy with Disney and didn't get a chance to enjoy the YC. When we got to the YC Hurricane Isaac's bands were pretty much right over Disney. (It wasn't too bad, just light rain and it was over by 2. Nothing us Floridians haven't been through before!!) After staying there for two days, I was completely fed up with the YC! Hurricane Hannah's was closed and the closest place to fill our mugs was Beaches n' Cream- a good walk. The little food area in the lobby was only open in the mornings for coffee!! There was construction going on at 4 am!!! We woke the second morning to hammering that was reverberating through the walls. I called down to the front desk twice and they said they were trying to figure out where it was coming from. I can't believe that nobody would know if the construction was going on that early. I love being able to walk to Epcot but I didn't realize that there is not an option to take a bus to E. This means that we never could see opening ceremonies at E (something we love to do at each park!) The rain doesn't bother me but not having a covered area to wait for the boats while it was raining is bad. There is that little area under the lighthouse, but it was of course...full. I don't usually complain (except for the hammering) but I went to the front desk and politely asked them if there was any way we could change resorts (fully intending to pay the difference). I explained to them my frustration about the mugs- and not having a QS- the hammering, and they were like..OK, we just moved someone to AKL this morning as well. Where were you like to go? I was shocked it was so easy. I personally don't like AKL so I asked them what else was available, they looked into the computer and said, were sorry but there are no tower rooms at the Contemporary available, but I have a room at the Polynesian, would you like that?? Did they need to ask?? So the next morning I packed up and moved to the Poly!!! I offered to pay the difference, but they said it was not necessary. I got a standard room at the Poly, but that was fine by me- that was what I paid for. The rest of our trip was amazing. I am so thankful to those front desk castmembers for EASILY letting us make the switch. I wish I would have gotten their names to send a thank you to them. The rest of our trip would have been a little miserable if we were to have stayed at YC. It is a beautiful place, but not for us. The other thing that really bothered me was our walk to our room! It was no kidding- about 5 minutes through a maze to get there (room 3225). If you book a standard room be aware- or ask for a room closer to the elevators- although those might be a different category. The poly was amazing!! Fit us perfectly. The monorail line is sooooo convenient and our building, Tokelau, was perfectly in the middle of everything- a short walk to the great ceremonial house and the bus stop. I am truly spoiled now and don't know if I can ever stay anywhere else on property. WL used to be my favorite, but I may have to rethink that

P.S. The front desk cast member at YC told me that there might be some plans in the works for a convenient quick service at the YC!!!!
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