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Old 09-05-2012, 06:24 PM   #1
TENNDVC
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Join Date: Oct 1999
Location: Knoxville,TN,USA
Posts: 177

OKW Good & Bad

Just back from 5 day trip to our home at OKW. The good, check-in was seamless room was ready early and near hospitality house. We had friends with us so this was great being close to pool, boat, and bus.
Visited Epcot and had our first lunch in Morocco. The food was fabulous and really enjoyed the music and belly dancer. Yummy drink in France that was made with Orange Vodka and Grand Mariner, like an adult slushie. Magic Kingdom was busy being Labor Day weekend but we had a great time. Our friends were quite impressed with Wishes fireworks.
We had lunch at Raglun Row to enjoy the festival going on and watch the live band. Food was great and oh I love those little sausage appetizers. Went to pay the bill and asked for the DVC discount and handed the server my KTTW card. He says, "Sorry, you do not have DVC member on your card." I am like what??? Turns out everyone in our party had the designation but me and I was the member and made the reservation. That evening I go to desk to have my card "fixed." Not only would they not add DVC Member to my card but said it is now policy if you want the discount you have to carry your DVC Card. I asked politely when did the policy change and where was it stated when I checked in online. The cast member just repeated himself and added if I had forgot my card I could take transportation to Saratoga Springs and have them print me a duplicate DVC card. He could not explain why 3 of our 4 cards still had DVC on them. Needless to say I was furious "No pixie dust here." I don't mind changes in policy but this was nuts. Anyone else have this issue recently?
We are going back next month to Bay Lake will be interesting to see if our KTTW cards will show the DVC Member. I hate having to carry two card around but if that is what it takes to get our discounts guess I will conform.
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