Concierge/Club Level Information- Part IV, July 2012

[RachelTori]

Originally Posted by dreamcruiser

Well that's a bummer! After what one pays to stay CL, it seems that one could use the facilities til departure. I hope that CM who told you that was mistaken!

Originally Posted by Mousemommy1

I'm hoping so too because if that's the case, we would drop CL. That's one of the major reasons we do the CL, so we have a place to hang until our flight leaves....

Originally Posted by LaurieN

I really hope this is not true! Our fight isn't until 7:20pm and we were planning on having the lounge to go back to to rest after a few hours in the park

Originally Posted by Mousemommy1

I've emailed IPO on this one....

I am interested in hearing IPO's response. What I do find interesting though is that this was Katenbeth's first and only post.

[Mousemommy1]

Originally Posted by RachelTori

I am interested in hearing IPO's response. What I do find interesting though is that this was Katenbeth's first and only post.

Yeah, I thought that was pretty random too, but best to check with IPO. I am still waiting to hear back. I emailed yesterday after 6 pm, so I'm sure I'll hear back today and will report back.

[RachelTori]

Originally Posted by Mousemommy1

Yeah, I thought that was pretty random too, but best to check with IPO. I am still waiting to hear back. I emailed yesterday after 6 pm, so I'm sure I'll hear back today and will report back.

Thanks!

[mickeynut1]

Originally Posted by RachelTori

What I do find interesting though is that this was Katenbeth's first and only post.

That was the first thing I noticed too, along with just joining the Dis this month .

[Mousemommy1]

Originally Posted by mickeynut1

That was the first thing I noticed too, along with just joining the Dis this month .

Hopefully it's not true. That would put a big kink in my plans. And really, it doesn't make sense, since you can use all other resort facilities (pool, etc...) until midnight that day...

[mickeynut1]

Originally Posted by Mousemommy1

Hopefully it's not true. That would put a big kink in my plans. And really, it doesn't make sense, since you can use all other resort facilities (pool, etc...) until midnight that day...

I also hope it's not true. For those staying CL, it's no different than using the pool or any other amenities after check out. I think it would be a bad move on Disney's part to change that as there are alot of people that utilize the lounge much later than check out time as it is a nice perk of staying CL, especially if you have late flight .

[Katenbeth]

Originally Posted by RachelTori

I am interested in hearing IPO's response. What I do find interesting though is that this was Katenbeth's first and only post.

I'm sorry if you all find it unusual that it's my first post and don't understand why this could be a problem (didn't everyone do a first post at some point ?) I can't think what anyone would think I was to gain or not gain from posting the information that I was told if I do have to explain why it's my first post it's because like everyone does I googled akv cl after our stay to reminisce , and this thread popped up so I thought I would help people out and pass on the info I was told. Isn't that the point of the thread ?

[gwynne]

Originally Posted by Katenbeth

I'm sorry if you all find it unusual that it's my first post and don't understand why this could be a problem (didn't everyone do a first post at some point ?) I can't think what anyone would think I was to gain or not gain from posting the information that I was told if I do have to explain why it's my first post it's because like everyone does I googled akv cl after our stay to reminisce , and this thread popped up so I thought I would help people out and pass on the info I was told. Isn't that the point of the thread ?

Hi Katenbeth,
I hope you had a lovely vacation staying at AKL. Could you give a bit more info about how they told you about the change? Did you have a late flight, or plans to leave later?
Your post is appreciated, as sharing info helps us all, thanks!

[Katenbeth]

Originally Posted by gwynne

Hi Katenbeth,
I hope you had a lovely vacation staying at AKL. Could you give a bit more info about how they told you about the change? Did you have a late flight, or plans to leave later?
Your post is appreciated, as sharing info helps us all, thanks!

Thanks for that gwynne yes we had a fab time at akl although we did find that the food offering wasn't as good as our previous visit in 2008 but this wouldn't stop us going again in 2014 . The way it came about that the cm told us about the upcoming change was on our last day we were having breakfast and got chatting to a cm and told her it was our last day. She told us about the policy change and went to check at the desk to see if we were o.k. To use the lounge past 12.00 . She came back and told us we are o.k. But told us about the change coming on the first of September. I also hope that it was crossed wires but wouldn't stop us going cl again.

[gwynne]

Originally Posted by Katenbeth

Thanks for that gwynne yes we had a fab time at akl although we did find that the food offering wasn't as good as our previous visit in 2008 but this wouldn't stop us going again in 2014 . The way it came about that the cm told us about the upcoming change was on our last day we were having breakfast and got chatting to a cm and told her it was our last day. She told us about the policy change and went to check at the desk to see if we were o.k. To use the lounge past 12.00 . She came back and told us we are o.k. But told us about the change coming on the first of September. I also hope that it was crossed wires but wouldn't stop us going cl again.

I'm glad you had a wonderful visit. I love the atmosphere at AKL, too. Jambo is a very special and unique place, no doubt about that.
Thanks for giving some more info. Lets all hope it's crossed wires, but in the meantime sharing the heads up is quite helpful. Thanks!!
That's great that you've got plans for 2014!

[Mousemommy1]

This is the email I got from IPO. Appears there must have been some miscommunication. It happens.
~~~~~~~~~~~~~~~~~~
Aloha!

Thank you for your email.

Our Club Level guests are, in fact, able to access the Club Level lounge
facilities until midnight the night of check-out date.

Please feel free to contact us for any further inquiries. Our office
hours are 9:00AM-6:00PM EST daily.


Mahalo,

Kehau

Walt Disney World Itinerary Planning Office
Phone: (407) 824-2466
Fax: **(407) 824-3174
Polynesian.Itinerary.Planning@disneyworld.com
~~~~~~~~~

Looks like regular policy is in place.

[jackemail]

Yay!!! Thanks for emailing IPO, Mousemommy.

[Mousemommy1]

Originally Posted by jackemail

Yay!!! Thanks for emailing IPO, Mousemommy.

No Problem!!!

I panicked a little when I saw that because one of the reasons why I like CL is that we have a place to hang out for late departures (after going to the parks). Our departure flight in April doesn't leave until 9:30 pm!!! So, ME would pick up at 6:30 pm...that would be alot of time spent hanging around the main lobby....

[Katenbeth]

Originally Posted by Mousemommy1

No Problem!!!

I panicked a little when I saw that because one of the reasons why I like CL is that we have a place to hang out for late departures (after going to the parks). Our departure flight in April doesn't leave until 9:30 pm!!! So, ME would pick up at 6:30 pm...that would be alot of time spent hanging around the main lobby....

Sorry didn't mean to cause a panic I'm glad you got it confirmed. I was just passing on the info I was told (looks like the cm got wires crossed) although I do wonder if they may have been thinking about changing the policy and did a u-turn .

[Mousemommy1]

Originally Posted by Katenbeth

Sorry didn't mean to cause a panic I'm glad you got it confirmed. I was just passing on the info I was told (looks like the cm got wires crossed) although I do wonder if they may have been thinking about changing the policy and did a u-turn .

No problem! You know how CM's can be with their information sometimes...I think it would be crazy for them to take away the CL amenities after check out...