Go Back   The DIS Discussion Forums - DISboards.com > Disney Trip Planning Forums > Disney Resorts
facebooktwitterpinterestgoogle plusyoutubeDIS Updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read


Reply
 
Thread Tools Rate Thread Display Modes
Old 09-03-2012, 02:34 PM   #1
MFfan310
Earning My Ears
 
Join Date: May 2008
Posts: 21

Question Online check-in and connecting/adjacent rooms under different reservation numbers

Just 23 days to go until our trip to Disney, but I still have one really important question.

We have to have connecting and/or adjacent rooms because some members of our group are autistic and may need supervision. Our two rooms were made under 2 separate reservations numbers (one for each room), though Delta Vacations (which is who we booked our WDW vacation through) made a request to Disney for connecting/adjacent rooms. I was wondering if we can do online check-in and ensure that we can get them... particularly, what information we would have to enter in the room requests section (reservation number for other room, etc.)

Has anyone else done this process before?
MFfan310 is offline   Reply With Quote
Old 09-03-2012, 02:53 PM   #2
Missytara
I'm all ears!
 
Missytara's Avatar
 
Join Date: Apr 2009
Location: Delaware
Posts: 14,096

You cannot make requests such as connecting/adjacent rooms on online check-in.

I suggest not doing online check-in if you have specific requests. The idea of online is to indicate a time of arrival and they give you the rooms available in inventory and your cards are already made up.

Best to tell the CM when you arrive you do not mind waiting for rooms per your request. It has worked for me everytime. Also make sure your ressies are "linked." That is the b est you can do.
__________________
Missytara is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 09-03-2012, 03:09 PM   #3
maxiesmom
The Mean Squinty Eye Works Wonders
 
maxiesmom's Avatar
 
Join Date: Jul 2004
Location: The West side of the mitten
Posts: 23,137

I'm afraid there is no way to ensure you get connecting rooms ahead of time. If you have it noted on your reservation, that is the best you can do.

If you are not assigned connecting rooms at check in, explain your situation as nicely as possible, and tell them you are prepared to wait for rooms that connect.

But I have to be honest, Disney states connecting rooms are a request only and not guaranteed. Though I would hope for people who truly need them as you do, they would do whatever they can to see you get them.
maxiesmom is offline   Reply With Quote
Old 09-03-2012, 05:21 PM   #4
hfuellgraf
DisneyMOM
 
hfuellgraf's Avatar
 
Join Date: Sep 2012
Location: OHIO
Posts: 93

I would call the resort directly now, to explain your situation, I sure they would be happy to accomodate your request. Have your check in dates and confirmation numbers ready. I would call again 1 day before check in to confirm.
__________________
Me 42; DH 44; DD 12; DS 16; My Dad; My Mom;
Disney Mom
00-All star Movies Buzz; 03-All Star Movies Woody; 04-All star Movies Dalmations; 05 All Star Movies Buzz; 06-All star Sports; 07-CBR; 08-All star Movies- Fantasia;12-All star Movies-Dalmations Planning March-13-All star Movies OR AoA Cars Suite
hfuellgraf is offline   Reply With Quote
Old 09-03-2012, 05:57 PM   #5
maxiesmom
The Mean Squinty Eye Works Wonders
 
maxiesmom's Avatar
 
Join Date: Jul 2004
Location: The West side of the mitten
Posts: 23,137

Quote:
Originally Posted by hfuellgraf View Post
I would call the resort directly now, to explain your situation, I sure they would be happy to accomodate your request. Have your check in dates and confirmation numbers ready. I would call again 1 day before check in to confirm.
The OP can't call, as the travel agent owns the reservation. And all you would get is the call center anyway. Their travel agent already has the request for connecting rooms noted on their reservation. That is all you can do.

Anyway, even if they could call, it wouldn't really help. Nothing about your room is set in stone until you are standing in it. Up until that point, it is considered up for grabs. The people you speak with on the phone have nothing to do with room assignments.

Even so, I'm sure Disney will do their best to meet the OP's request for connecting rooms.
maxiesmom is offline   Reply With Quote
Old 09-03-2012, 06:08 PM   #6
Deb & Bill
DVC-Trivia Contest, Apr-2006: Honorable Mention
 
Deb & Bill's Avatar
 
Join Date: Mar 2000
Location: USA
Posts: 45,006

Quote:
Originally Posted by MFfan310 View Post
Just 23 days to go until our trip to Disney, but I still have one really important question.

We have to have connecting and/or adjacent rooms because some members of our group are autistic and may need supervision. Our two rooms were made under 2 separate reservations numbers (one for each room), though Delta Vacations (which is who we booked our WDW vacation through) made a request to Disney for connecting/adjacent rooms. I was wondering if we can do online check-in and ensure that we can get them... particularly, what information we would have to enter in the room requests section (reservation number for other room, etc.)

Has anyone else done this process before?
Ask your travel agent to note "traveling with" on the two reservations so they can try to keep them together.
__________________
Deb - DVC Member since '97
OKW and VWL Homes

Stop the madness. No more DVC construction.
Bring back Vacation Magic. Dump Disney Files!
Stopped drinking the Kool-aid long ago.
Deb & Bill is offline   Reply With Quote
Old 09-03-2012, 09:02 PM   #7
scrapper2k
Mouseketeer
 
scrapper2k's Avatar
 
Join Date: Feb 2012
Posts: 152

See if you can link the reservations online. At check in, you will almost for sure be accommodated unless you show up at midnight during a crowded time.
__________________
scrapper2k is offline   Reply With Quote
Reply

Tags
adjacent rooms, connecting rooms, delta vacations, online check-in, reservation



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

facebooktwitterpinterestgoogle plusyoutubeDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 10:42 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.