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Old 08-26-2012, 10:50 PM   #1
kristenrice
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Join Date: Apr 2006
Location: Michigan
Posts: 3,993

Reservation Question...CRAP! I learned my lesson...

I booked a 2-night cash reservation (back in May) for HHI for March 30-31. When I booked it, the CM told me that they would charge my credit card for a 1-night deposit. She also told me that the charge would be for the CURRENT 2012 rate. Assuming that the rates would increase for 2013, she said that I would receive an invoice showing the balance owed for the remainder of the deposit and the reservation.

I have not received any such "invoice". Also, when I check the member website, this is what it says:

March 30, 2013 - April 1, 2013

Total Cost (USD) $ 501.16

Balance Due at Check in (USD) $ 250.58

This reflects the 1-night deposit for a 2BR at 2012's rates. I checked the rates for 2013...a 2BR for our dates is $1137!! That's rack rate, but even with the 25% member discount, it's still $850. I'm wondering....what will happen if I show up at checkin with this printout? I would think that I would be expected to pay the "Balance Due at Check In" amount of $250.58, right? I expected the rate to go up, but, WOW...a 100% increase??? That's crazy. The only thing I can think of is because this is Easter weekend. The DVC points chart doesn't include Easter in the premiere season so I guess I was surprised that they have such a huge markup for cash reservations.

Getting to part 2 of my question...

I have Sat-Sun booked with cash and Mon-Thur booked with points. When the 7-month window opens, I will be able to buy 4 of the one-time use points and have enough to book Sunday night with points. I plan to do that before I mess with the cash reservation. BUT...will I be able to "modify" my cash reservation by just dropping one night? Or will I have to cancel and rebook it? If that happens, do they issue a refund of my deposit and charge my card again for the new deposit?
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2001 OKW 2002 WL for HONEYMOON!January 2008 POP/OKW October 2008 AKV GIRLS ONLY! June 2009 AKV October 2009 POP with my BFF for my Birthday April 2010 AKV April 2011 HHI Oct 2011 BLT/BWV with DSiL June 2012 GRAND GATHERING at OKW April 2013 HHI November 2013 AKV *1st Half-Marathon*Oct 2014 Surprising the Nieces at AKV May 2015 AKV Expedition Everest Challenge

Last edited by kristenrice; 08-31-2012 at 02:07 PM.
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