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Old 08-14-2012, 07:43 PM   #151
lkperich
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Help me understand.....why can a 6 day pass upgrade and a 5 day pass can't???? What is the difference? For people who save and intend on this being their "vacation of a lifetime", and probably will only come to Disneyland once, why should we only be able to upgrade a 3 day pass to a 5 day??? I want to upgrade my 3 day hopper to at least a 6 or 7.....then we can go in the day we fly in!!! Sure not wasting a day for only being able to go in 1/2 day.......this upsets me soooooo much! Grrrrrr! Sorry for venting!

I'm still going to try to go in and see how many days I can add when we get there!

Keep letting us know if people are able to upgrade.....and if anyone has any luck in doing a 3 day for more than 5! Thanks!
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Old 08-14-2012, 07:44 PM   #152
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I was able to upgrade our 6 day hoppers without a problem last week to 8 day hoppers for 25 dollars total. All of us needed to be at the ticket booth and the adults needed ID. No supervisor needed. We had used our tickets and had signed them.
$25 for how many tickets? we have 6 days hoppers I'm thinking of upgrading to 7. Is that $5 a ticket? or is it $5/ticket to upgrade to 8 day hoppers?

Then, I'd just do that. It REALLY REALLY would be nice to be here when the weather is not 95 degrees.
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Old 08-14-2012, 08:13 PM   #153
KalamityJane
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Anyone know if you can upgrade convention 6 day park hoppers? It would be within the dates you can use the tickets for.
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Old 08-15-2012, 10:22 AM   #154
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Originally Posted by ValpoCory View Post
It's very hypocritical. Check out Disneyland Park Vice President Jon Storbeck's latest quote ...

"Q: Where are you at in the process of turning this into the 4 and 5 day resort?
JON: Wow. I think we’re always looking for an opportunity to bring guests into the resort and give them an opportunity to stay another day, and I certainly think we’ve done that here with what you see with Cars Land. I think what we’ve done here…what the Imagineers have done…is just give the guests a reason when they come to Southern California to stay one more day here, whether they’re on ... a five day vacation and they want to stay a sixth, so it’s just a great environment for them."

The DLR ticket office is not officially a great environment for them to extend to a 6th day on their tickets.

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Originally Posted by Mary Jo View Post
We were talking about this thread in our podcast this week. (Thread of the week)

I think the Disneyland Resort is still trying to figure out how to offer days for their guests without other people taking advantage and selling extra days to make a profit.
I finally got around to listen to the podcast. I was happy to hear them mention the Jon Storbeck quote that I posted, and agree with the sentiment of those on this thread that they need to figure out some way to upgrade tickets for legitimate patrons.
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Old 08-15-2012, 10:35 AM   #155
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Originally Posted by lkperich View Post
Help me understand.....why can a 6 day pass upgrade and a 5 day pass can't???? What is the difference? For people who save and intend on this being their "vacation of a lifetime", and probably will only come to Disneyland once, why should we only be able to upgrade a 3 day pass to a 5 day??? I want to upgrade my 3 day hopper to at least a 6 or 7.....then we can go in the day we fly in!!! Sure not wasting a day for only being able to go in 1/2 day.......this upsets me soooooo much! Grrrrrr! Sorry for venting!

I'm still going to try to go in and see how many days I can add when we get there!

Keep letting us know if people are able to upgrade.....and if anyone has any luck in doing a 3 day for more than 5! Thanks!
I do not think you can "upgrade" a 3 day pass to anything.. From what I am seeing, you need to have the 5 day pass (which is the longest they are selling now) to be able to add the other days. So, if you want to add days 6 or 7 (if they allow it) you are going to have to pay the price of a 5 day pass first... then hopefully be able to add more days to it.
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Old 08-15-2012, 10:50 AM   #156
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Originally Posted by NStramler View Post
I do not think you can "upgrade" a 3 day pass to anything.. From what I am seeing, you need to have the 5 day pass (which is the longest they are selling now) to be able to add the other days. So, if you want to add days 6 or 7 (if they allow it) you are going to have to pay the price of a 5 day pass first... then hopefully be able to add more days to it.
Upgrading a 3 day pass to a 5 day pass means paying the difference between the two. Before June 15th, when upgrading a discounted 3 day pass to a 5 day pass, you had to pay the difference between the 5 day pass and what you paid for the 3 day pass, forfeiting your discount. I haven't seen confirmation of this policy since June 15th though.
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Old 08-15-2012, 11:27 AM   #157
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Originally Posted by NStramler View Post
I do not think you can "upgrade" a 3 day pass to anything.. From what I am seeing, you need to have the 5 day pass (which is the longest they are selling now) to be able to add the other days. So, if you want to add days 6 or 7 (if they allow it) you are going to have to pay the price of a 5 day pass first... then hopefully be able to add more days to it.
Yeah, I probably worded this wrong! We realize that having bought the CityPass we have to pay something like $330 to upgrade 3 adults and a child to the 5 day hopper. I can't believe a 10 year old is adult prices - grrrr! Lol. Then was just disappointed to be told by Disney that if we wish to add say another 2 days to stay 7 days it would be another $788!!! Would love to hit the right ticket both and be able to get those extra days to make 7 for the $5 that some seem able to get. I know we will have to do the$330 first!
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Old 08-15-2012, 05:46 PM   #158
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So... I'm in the d'land as we speak. Went to the ticket office before activating my 5 day hopper and nada. Ain't happening, they said the most they can sell is a five day and 6 day hoppers are no longer available, so they cannot add days. I even said I sent an email and the reply was positive, but that was before the ticket change.

I also went to city hall and no love there either. They said try the ticket booth!!

So, don't count on adding days, I even said that we are from Canada and are here for ten days, but they just repeated that there was no way to add days unless I spend another $200 each!!

Too bad, guess I'm going to knotts.
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Old 08-15-2012, 06:15 PM   #159
Renae De Liz
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Yeesh how terrible Going in December and wanted to go for 7 days so we could take nice slow time with the toddler.

Professionally speaking, from a business stand point it does make sense. There have been huge complaints about crowds. So how do they thin the crowds while also still getting the money they'd be missing? Why, raising the prices on Annuals and tickets so it discourages people from staying longer (or better yet, shuttling them toward WDW where I hear attendance has been flagging, and is better suited for huge crowds.... hence all the deals at WDW and not DL), but STILL gets them the money they're missing because of the price increase. And the additional day nonsense? I firmly believe that their excuse of "people scalping extra days" may be true to an extent, but I highly doubt it's a lot of instances, and doubt it's caused them so much grief they would completely change their policy and deal with so many unhappy customers. No, I am sure they just wanted to find a way to get MORE money off the people that can afford a longer stay while still thinning crowds, and they use the excuse of "scalpers" because then it puts the blame back on the customer, not on Disney.

Smart, yes. Greedy, yes. Just sad to see Disney trying to weasel more money out of pockets. And even more sad, that it works. I am sure I will buy those 2 extra day hoppers to add onto my 5, because we really would like a longer stay and now there's no option. Disney should seriously consider adding an 8th dwarf called Greedy.
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Old 08-15-2012, 06:17 PM   #160
MamaChelle
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Quote:
Originally Posted by Lomky
So... I'm in the d'land as we speak. Went to the ticket office before activating my 5 day hopper and nada. Ain't happening, they said the most they can sell is a five day and 6 day hoppers are no longer available, so they cannot add days. I even said I sent an email and the reply was positive, but that was before the ticket change.

I also went to city hall and no love there either. They said try the ticket booth!!

So, don't count on adding days, I even said that we are from Canada and are here for ten days, but they just repeated that there was no way to add days unless I spend another $200 each!!

Too bad, guess I'm going to knotts.
Noooo! I was so hoping to add a day to my 5 day. Looks like I'm gonna use my free day at legoland this year! Sad. I was really hoping for an extra day at DL but I'm not willing to spend a crazy amount for one more day. Thanks for the post!
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Old 08-15-2012, 06:21 PM   #161
MamaChelle
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Quote:
Originally Posted by Renae De Liz
Yeesh how terrible Going in December and wanted to go for 7 days so we could take nice slow time with the toddler.

Professionally speaking, from a business stand point it does make sense. There have been huge complaints about crowds. So how do they thin the crowds while also still getting the money they'd be missing? Why, raising the prices on Annuals and tickets so it discourages people from staying longer (or better yet, shuttling them toward WDW where I hear attendance has been flagging, and is better suited for huge crowds.... hence all the deals at WDW and not DL), but STILL gets them the money they're missing because of the price increase. And the additional day nonsense? I firmly believe that their excuse of "people scalping extra days" may be true to an extent, but I highly doubt it's a lot of instances, and doubt it's caused them so much grief they would completely change their policy and deal with so many unhappy customers. No, I am sure they just wanted to find a way to get MORE money off the people that can afford a longer stay, and they use the excuse of "scalpers" because then it puts the blame back on the customer, not on Disney.

Smart, yes. Greedy, yes. Just sad to see Disney trying to weasel more money out of pockets. And even more sad, that it works. I am sure I will buy those 2 extra day hoppers to add onto my 5, because we really would like a longer stay and now there's no option. Disney should seriously consider adding an 8th dwarf called Greedy.
I was hoping for extra days with my toddler too. That's true it is still a business. Anyways I really wanted to post because I love your greedy dwarf!!!! Hahahahaha!
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Old 08-15-2012, 06:23 PM   #162
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Originally Posted by Lomky View Post
So... I'm in the d'land as we speak. Went to the ticket office before activating my 5 day hopper and nada. Ain't happening, they said the most they can sell is a five day and 6 day hoppers are no longer available, so they cannot add days. I even said I sent an email and the reply was positive, but that was before the ticket change.

I also went to city hall and no love there either. They said try the ticket booth!!

So, don't count on adding days, I even said that we are from Canada and are here for ten days, but they just repeated that there was no way to add days unless I spend another $200 each!!

Too bad, guess I'm going to knotts.
Did you ask to speak to the ticket office cast members lead? now that you have actually activated your ticket, you should go back to a ticket booth and ask again, and if they say no, ask to speak to the lead. City Hall has always said no, just like when you phone to ask, and another member here asked at the ticket booth was told no, but when they asked to talk to the lead, the lead said yes and did it! When we did ours less than a month ago, the cast member at the ticket booth had to have the lead come over and do it on their computer screen, the cast member themself could not do it.
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Old 08-15-2012, 06:33 PM   #163
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Originally Posted by smiley_face2 View Post
Did you ask to speak to the ticket office cast members lead? now that you have actually activated your ticket, you should go back to a ticket booth and ask again, and if they say no, ask to speak to the lead. City Hall has always said no, just like when you phone to ask, and another member here asked at the ticket booth was told no, but when they asked to talk to the lead, the lead said yes and did it! When we did ours less than a month ago, the cast member at the ticket booth had to have the lead come over and do it on their computer screen, the cast member themself could not do it.
You see this with many businesses when they make a change they will implement it slowly.

I think you will find that as the weeks and months pass the chance you will be able to upgrade any ticket past 5 days will become difficult to finally impossible.
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Old 08-15-2012, 06:40 PM   #164
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Originally Posted by Lomky View Post
So... I'm in the d'land as we speak. Went to the ticket office before activating my 5 day hopper and nada. Ain't happening, they said the most they can sell is a five day and 6 day hoppers are no longer available, so they cannot add days. I even said I sent an email and the reply was positive, but that was before the ticket change.

I also went to city hall and no love there either. They said try the ticket booth!!

So, don't count on adding days, I even said that we are from Canada and are here for ten days, but they just repeated that there was no way to add days unless I spend another $200 each!!

Too bad, guess I'm going to knotts.
Try again. If that doesn't work, try again at a different ticket booth (different physical building). Ask for a "lead" if necessary. People have been successful recently, even with 5 day tickets, so don't give up. Be sure your whole party is there with you as you may need to show ID for each adult.

To others who get bummed out over one story of rejection... STOP IT. Seriously though, there are plenty of success stories and I'm sure many who are successful do not report back. Until there's either an official announcement from DL or we really see wide spread rejections with zero success stories, I wouldn't lose hope. That being said, I also wouldn't plan a trip with the expectation of success. I know that sounds awful but it's the current reality of the situation. Man I wish the execs would figure this out and cater to their customers needs.
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Old 08-15-2012, 06:43 PM   #165
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Originally Posted by Lomky View Post
So... I'm in the d'land as we speak. Went to the ticket office before activating my 5 day hopper and nada. Ain't happening, they said the most they can sell is a five day and 6 day hoppers are no longer available, so they cannot add days. I even said I sent an email and the reply was positive, but that was before the ticket change.

I also went to city hall and no love there either. They said try the ticket booth!!

So, don't count on adding days, I even said that we are from Canada and are here for ten days, but they just repeated that there was no way to add days unless I spend another $200 each!!

Too bad, guess I'm going to knotts.
Quote:
Originally Posted by MamaChelle View Post
Noooo! I was so hoping to add a day to my 5 day. Looks like I'm gonna use my free day at legoland this year! Sad. I was really hoping for an extra day at DL but I'm not willing to spend a crazy amount for one more day. Thanks for the post!
Don't give up! Go to another ticket booth. Yesterday I upgraded three 5 day passes to 6 day passes. The first agent and "manager" said we were out of luck and when I said that last week people had successfully upgraded,she said "Last week we were figuring things out. This week we won't let you upgrade and you have to get a 1 day pass or AP instead. I walked across the esplanade to another booth and the woman and "manager" there had absolutely no problem making the changes. We had not used any days yet on our passes.

If you are told no, go to another booth.

Sorry for any typos, I am on my phone.
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