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Old 07-23-2012, 11:55 PM   #1
Amy5869
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What do you mean I can't add more days?!

So I went to City Hall tonight to add days to our 5 day park hopper. We are on day 3 today. I knew I had bought the biggest ticket I could find but had read on here that we could add days. The young man was very nice, checks with a supervisor...etc...and informs me that they can't add days. I have the biggest ticket Disneyland sells and in order to get more days I have to buy a whole new set of tickets. Essentially starting over. He was very sorry etc but they no longer have an 8 day park hopper and I could only buy new tickets, not add days to my existing ones. I am VERY unhappy. Not with him but with this info. HELP! Anyone have any ideas? I was told it was not Disney World and no one stays here this long. I'm pretty stunned, annoyed, frustrated. We would have gone to Disney World because I could have stayed on Property for what I would have spent if we have to buy a whole new set of tickets. Thanks in advance!

~Amy
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Old 07-24-2012, 12:12 AM   #2
Escape2Disney
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I hope the policy hasn't changed! I've heard of quite a few people on here adding days to their tickets. Maybe you can try at a ticket booth instead of City Hall. Hopefully those CMs will be able to help you.

Good luck!
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Old 07-24-2012, 12:16 AM   #3
skiingfast
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They can't add days at Guest Services. You must do this at the ticket booth. You were unlucky to go the wrong place and talk to CMs who didn't know to direct you to the the ticket booths.
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Old 07-24-2012, 12:40 AM   #4
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I've heard conflicting reports on if you can still add days.

If anyone is able to do so post... we are running into that situation in December.

Andy
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Old 07-24-2012, 12:49 AM   #5
Amy5869
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I will be hitting a ticket booth tomorrow to double check and will post our findings. It was very frustrating. The CM was very polite, even asked his supervisor who again was NOT helpful. I'm praying the ticketbooth experience goes better.

Skiingfast, Thanks! I was hoping someone who was in the know would respond!
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Febuary 2006 - DS first trip to WDW = 10 Days! (Off Property)
July 2008 - First trip to Disneyland! (Hotel Arabella)
March 2009 - DD's first trip to WDW (WL)
2009 -April 24 = 10 year anniversary in Disneyland for food and wine festival.
July 2009 - Disneyland summer trip with our kids (GNH)
June 2011 - DD's 3year old WDW trip (WL)
July 2011 - Disneyland Summer trip (Fairfield Inn)
July 2012 - DS2's FIRST EVER Disney trip -Disneyland (Fairfield & DLR)
July 2013 - Disneyland (Fairfield & DLR)
October 2013 - MNSSHP, DS2's 2nd birthday and fun with friends trip!(WL or POFQ)
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Old 07-24-2012, 12:50 AM   #6
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A couple years ago when I was there with my DD, we were able to add a day on to our 5 day hopper pass. It cost $10 in total.

Try again at the ticket booth. Hopefully you will get some pixie dust.
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Old 07-24-2012, 09:47 AM   #7
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Try more than 1 ticket booth if you are not successful. Others are reporting that some people will let you and some will not. Good Luck!
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Old 07-24-2012, 09:54 AM   #8
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Please post back and let us know whether you are able to add days at a ticket booth. I'm hoping to add a day to our passes, but if they won't allow it then I need to book a tour or something else for our day off of Disneyland.
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Old 07-24-2012, 10:17 AM   #9
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good luck try ticket booth not city hall
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Old 07-24-2012, 10:21 AM   #10
coopersmom
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We are hoping to do this too, when we arrive in September. What do you mean by "ticket booth" ... Is that any of the kiosks in the plaza between Disneyland and DCA or is there a specific ticket customer service center?
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Old 07-24-2012, 10:32 AM   #11
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Quote:
Originally Posted by coopersmom View Post
We are hoping to do this too, when we arrive in September. What do you mean by "ticket booth" ... Is that any of the kiosks in the plaza between Disneyland and DCA or is there a specific ticket customer service center?
It's the kiosks.
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Old 07-24-2012, 11:04 AM   #12
c4riley
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Please update us when you find out....
When we go in October I was hoping to do the same!
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Old 07-24-2012, 11:18 AM   #13
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Good luck. I hope you find someone who can help you out. Certainly try multiple ticket booths if necessary. Note, go to a different ticket booth building, not just window in the same structure, if you fail to get the upgrade.

Suggesting people don't stay that long at DL is funny. We just stayed 10 nights in the area and hit the parks on 7 days and I still didn't get to do everything I wanted. Granted, we did many things over and over and over again... like the Wildest Ride in the Wilderness.
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Old 07-24-2012, 11:30 AM   #14
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Darthmole how did you get your 2 extra days and how much was it if you don't mind? They told me I would have to get the 5 day plus buy a 2 day ticket.
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Old 07-24-2012, 11:31 AM   #15
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Good Luck!! I think it is very short sighted of DL to think people don't stay more than 5 days. Technically we are only going to be there 5 "days" this fall but I had hoped to add one more day to the tickets so we could enter the parks on the day of our arrival. It would only be a few hours but worth it if we could add on. I'm certainly not going to buy another one day pass, though!! If Disney doesn't want to let me add a day I'm sure we can find something else to do in the area.

On our longer trips we've always just stayed at DL - but I guess in the future we will try Universal or visit Hollywood. Is it wrong that I don't want to even think about this?? I hope it was just a misinformed CM!!
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