07-19-2012, 05:42 PM
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#1 |
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Earning My Ears
Join Date: Mar 2010
Posts: 33
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Problem with DIS app?
Is anyone else having trouble with the DIS app? Every time I try to open it, I get stuck in a never-ending "Loading..." pattern. This might have happened after I declined that automatic pop-up that invited me to rate the app on iTunes. I know, I know. What was I thinking? Well, I was thinking that I wanted to take my time and write a thoughtful review. And now I can't do anything.
Anyone have any suggestions? |
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07-19-2012, 06:59 PM
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#2 |
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Careful with the Cool Whip!
LOX IS MY NEMESIS!!! I'm coming off of the plane decked out with a Snooki poof 
Join Date: Jun 2005
Location: New Jersey
Posts: 10,953
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I haven't had any issues and have declined rating other apps before. Perhaps you can delete it and reinstall it?
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Nikki
DIS Unplugged Forum Moderator & Blogger disboards.com blog.wdwinfo.com     2011 - GC, Swan 2010 - AKLV 2009 - AKLV, DxDP/OKW, DDP 2008 - SSR, PFTS, MNSSHP/AKLV, 1st DVC Trip, DxDP 2007 - PC, MNSSHP 2006-7 - POFQ, Premium DP 2006 - PC 2005 - POFQ, Premium DP 2004 - PC, Silver Plan 1998 - ASMu 1997-94 - Off-Site |
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07-19-2012, 08:24 PM
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#3 |
 I think quaint, original castles rock! Ask me about Alpaca poop! I want to pour that Sauce all over my body 
Join Date: Dec 2007
Location: Spring, TX
Posts: 4,690
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Sounds like an internet connection issue and not an app issue, if the app had been working.
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07-19-2012, 10:53 PM
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#4 |
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Earning My Ears
Join Date: Mar 2010
Posts: 33
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I don't think it's an Internet connection issue. No other apps have problems, and I can connect via Safari. I might try re-installing.
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07-20-2012, 12:34 AM
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#5 |
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Mouseketeer
Join Date: May 2012
Location: Sullivan, MO
Posts: 104
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Mine was doing the same thing yesterday, I just deleted it and reinstalled the app
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Me(23)
 Dh(29) DD(4) DD(4 months)December 1-13, 2012: staying MK view at the Contemporary August 2011: first family trip |
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07-20-2012, 05:48 AM
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#6 |
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Mouseketeer
Join Date: Feb 2008
Location: Oklahoma City
Posts: 432
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I have had trouble intermittently saying wrong password and it's stored
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07-20-2012, 07:09 AM
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#7 |
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Genius
Join Date: Dec 1999
Location: Orlando, FL
Posts: 2,601
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If you're talking about eTicket your best bet would be to send an email to eTicket@wdwinfo.com
That goes directly to the folks supporting the app.
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07-20-2012, 10:23 AM
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#8 |
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Earning My Ears
Join Date: Mar 2010
Posts: 33
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Sorry for any confusion. It is the DISboard app that I'm having problems with. I'll try uninstalling and reinstalling. Hopefully, that will fix the problem, whatever it is.
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07-20-2012, 12:24 PM
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#9 |
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Earning My Ears
Join Date: Dec 2009
Posts: 33
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I have had the same problem. So far I have had to delete and reinstall it 3 times. This has occurred at different locations including home, so I know it is the app's problem not the connection problem. Hope it can be fixed
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07-20-2012, 01:24 PM
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#10 |
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Señor Mejor
Join Date: Mar 2006
Location: Liverpool, UK
Posts: 3,835
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I put it down to the boards 'being slow' rather than a problem with the actual app
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07-20-2012, 02:40 PM
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#11 |
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Earning My Ears
Join Date: Dec 2009
Posts: 33
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I have to disagree Luke. This is definitely an app problem. It works if you reinstall it, but that is annoying. I look forward to an update to fix whatever the problem is.
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07-20-2012, 03:58 PM
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#12 |
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DIS Dad #557
Tiggers are Wonderful Things 
Join Date: Jun 2007
Location: Michigan "Go Blue"
Posts: 607
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I get a connection error message when I view photos in the app but usually the picture comes up any way. I haven’t had problems with it loading.
I can say that I am very thankful they released the app. Even with a few bugs to work out it is still an excellent way to surf the boards....So much faster than going through a web browser 
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~Kyle
You can also find me at my blog Tiger Town Tales on Twitter and on Facebook  Aug 92 - Dolphin, Dec 93 - Tokyo Disney, Dec 99 - Disneyland, April 00 - Beach Club, Aug 03 - All Star Sports, Dec 06 - Dolphin, Aug -07 Beach Club, Dec 2010 - Disneyland , Nov 12 - All Star Sports |
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07-20-2012, 04:04 PM
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#13 | |
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Happy Mommy of 2
Join Date: Feb 2001
Location: DeKalb, Illinois
Posts: 1,244
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Quote:
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07-20-2012, 08:28 PM
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#14 |
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Only 5.67E+06 feet from MK!
Join Date: Jan 2007
Location: Nazareth, PA
Posts: 801
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When I get the "Logging in..." message that just sorta hangs I do this: (iPhone) Exit back to te home screen. Then double click the home button to pull up the most recent apps list. Tap and hold on the App until the red X's appear. Touch the X on the Dis App located in the recently used list ONLY to close it out. Now click the Home button again. Now open the Dis App and it should go thru ok. This also works when Words w Friends hangs, Facebook, etc, lol. I think it forces a restart of he app. Good luck!
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DisDad #535 Ned's Magic Kingdom Guidebooks from '72-'12  Don't blink. Blink and you're dead. Don't turn your back. Don't look away. And don't blink. Good Luck. |
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07-20-2012, 09:11 PM
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#15 |
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Earning My Ears
Join Date: Mar 2010
Posts: 33
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Neds. That is an interesting tip. If I have the problem again, I'll give it a try. Thanks. (I solved the problem this time by reinstalling the software.)
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