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Old 03-01-2012, 10:14 AM   #31
wayneg
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Quote:
Originally Posted by queendisney View Post
Might give The Cheesecake factory a go this time as well...we hated the one in Vegas recently...it really was the worst place we'd eaten in...found the puddings very artifical tasting...! Only went because I am a fan of The Big Bang Theory and Penny works there
I would think the desserts are all the same, distributed to all the different locations.

Quote:
Originally Posted by LovingDisney2012 View Post
So sad to hear the Le Cellier was not good. I will be vacationing at Disney World for the first time this year and Le Cellier was going to be a must do for me. Can any of you Disney World veterans give my your opinion of the other restaurants I am considering?
Table Service:
Thanks in advance to anyone that takes time to reply!!
Le Cellier See answer below
Ohana 1st visit by window great, 2nd visit in middle next to the "show" was a nightmare, server trying to do about 10 tables, really bad experience.
Teppan Edo so good we came out and made another reservation for same holiday.
House of Blues enjoyed last visit, booked again for this year
T-Rex (for my kids) paid OOP last time which was expensive, back again this year on DDP.
Boatwright's, never been.
Chef Mickey's (breakfast) we don't eat breakfast but this is the best of then IMO, trying Tusker house this year.
Cape May Cafe (dinner) Didn't enjoy it, DW struggled to find something to eat, people were argueing in the lines, had to line up everytime we wanted food, far too many people for size of buffet.
Quick Service:
Riverside Food Court Both PO food courts are great, we go multiple times, also consider the Mara at AKL, we enjoy that one.
Pecos Bill, I like but get over ruled as DW prefers Harbour House
Sunshine Seasons average, others love it, need to go again.
The Lunching Pad OK for a coffee or soda, not a place to eat IMO(its outdoors). Cosmic Ray's Starlight Cafe is just 2 mins away, far better.
Columbia Harbour House, DW's fave
Earl of Sandwich Just didn't get it, dry sandwich, no fries only crisps, very limited desserts, drinks available elswhere on DDP they would not let us have. Others think its the best place to eat at DTD.
Wolfgang Puck Express Love it, fave CS in Disney, no way would I pay their prices OOP but great on DDP.
Flame Tree Barbeque, never been don't eat anywhere without indoor seating(DW has bird phobia)

Quote:
Originally Posted by Elise79 View Post
You need to try things for yourself - I loved my fillet as LeCellier last week and server was great! DD childs sirloin was really good too!
Fully agree, even though we didn't enjoy our last visit you could have the best meal of your trip. You can find good and bad about them all, try them yourself.
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Old 03-01-2012, 01:32 PM   #32
janeyb
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Hi there,

I just wanted to say that I only posted this to maybe help others that have, or are thinking about booking the RC at AKL. Obviously my opinions are just that, 'my opinions'. Like they say; "Different strokes for different folks"

At the RC at AK, we found the meal, service and setting great. I was never stating that the food was Cordon Bleau, just really good food in a fun setting, A1 service on both occassions and definately worth considering after a long day in the park. I hope my comments have been helpful to some.

With regards to Le Cellier, I'm glad others too have found the food too salty and it's just not mine and my husband's imagination!! I want to make it clear that the restaurant itself is lovely and relaxing and the service we received from our server - Kyle, was exceptional. The service I referred to 'slipping' was at quite a few other restaurants, but not Le Cellier. Maybe on a different day with a different chef, they may not have salted our food as much and we would have enjoyed it as much as Elise did last week.

I feel that I have good reason to feel that the service in certain parks by certain members of staff have begun to slip.

One day in the Magic Kingdom, we were treated so appallingly (following a fault on Disney's part), by a certain member of staff that his negligence and total reluctance to assist, he knowingly put me and my two DD's aged 5 & 7 unnecessarily at risk, to the extent that Disney management had to hold their hands up and concede their failing by;

1. Being given a full refund on a nights stay in a Savannah room at the AKL.

2. Being given fast passes for ANY ride at any time of the day for our last few days in the parks.

3. Being offered a 2pm check out on departure day.

And...

4. The member of staff facing a disciplinary, having acted against company procedures in the way he treated me and dealt with a situation.

A guest services manager at AKL was fantastic though, extremely apologetic and helpful, he certainly could not be faulted. In general the hotel was great, although saying that, the room hadn't been made up one day, and at Deluxe prices that is certainly something that wouldn't expect!

Anyway, we still didn't let this spoil our trip, after all, better a bad day in Disney than a good day in the office hey??!

Jane.
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Old 03-01-2012, 03:40 PM   #33
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Quote:
Originally Posted by janeyb View Post

I feel that I have good reason to feel that the service in certain parks by certain members of staff have begun to slip.

One day in the Magic Kingdom, we were treated so appallingly (following a fault on Disney's part), by a certain member of staff that his negligence and total reluctance to assist, he knowingly put me and my two DD's aged 5 & 7 unnecessarily at risk, to the extent that Disney management had to hold their hands up and concede their failing by;

1. Being given a full refund on a nights stay in a Savannah room at the AKL.

2. Being given fast passes for ANY ride at any time of the day for our last few days in the parks.

3. Being offered a 2pm check out on departure day.

And...

4. The member of staff facing a disciplinary, having acted against company procedures in the way he treated me and dealt with a situation.

A guest services manager at AKL was fantastic though, extremely apologetic and helpful, he certainly could not be faulted. In general the hotel was great, although saying that, the room hadn't been made up one day, and at Deluxe prices that is certainly something that wouldn't expect!

Anyway, we still didn't let this spoil our trip, after all, better a bad day in Disney than a good day in the office hey??!

Jane.
What happened? Sounds very serious.
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Old 03-01-2012, 04:13 PM   #34
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Thanks for your concern, to be honest I'd rather not go into detail on a public forum, suffice to say it was all rather upsetting and badly handled and my point was really to draw comparisons of this trip and service levels against previous trips.

Jane.
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Old 03-02-2012, 11:27 PM   #35
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Thanks for all of the feedback!
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