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Old 02-13-2012, 12:47 PM   #1
simpsonps121
Mouseketeer
 
Join Date: Apr 2006
Posts: 109

Need Reservation help...

Alright TA's, here is your chance.

Softball team from MD. We had reservations booked through Selalago Hotels. I called today to confirm my reservation, and they changed the rates on me. They initally raised them $20 a night, ended up changing the rates to cost me about $50 more total. (I will post the full story below.)

I am incredibly frustrated by the process... And would LOVE to take business elsewhere.

11 guys, need 11 beds. Can be in Kissimmee or Orlando. Pull Out sofas are totally fine.

Right now our price is $783.09 inclusive for the 11 of us to stay in 3 Suites.

Full Story:
Made reservations Jan 3. When I spoke to the front desk, I explained that I would pay for the rooms, but I wanted to know what the best way to save money was. She asked about military discounts, and I said we had 3 guys that worked for the military, but 2 of the military guys were hurt, and I was not sure if they would go. I had 2 guys with AAA memberships, and I was sure that they would go. She told me to book the rooms with the military discount, and if they did not go she would just change the rate and honor the AAA prices. She sent out the confirmation letters (I have them). I called today to change the other 2 rooms to AAA, and that is when this fiasco started. The manager on duty was helpful in dropping the price, I am grateful for that. But this was a PAIN.
__________________
Life: I am blessed to be married to my best friend and biggest fan, and to be surrounded by 2 of the best kids in the world.

Disney trips:
1979 - (I was 3) stayed with friends in Miami
1982 - Stayed with friends in Miami
1985(6?) - Once again, stayed with friends in Miami.
May 2005 with Jill's parents and relatives. I was hooked again.
June 2005 Joined DMC and started flooding my kids with Disney movies. :-)
December 2006 - 7 day stay, with my family and parents at Coranado Springs
November 2009 - 7 night stay, with my family, my parents and my brother's family at ASM!!
November/December 2010 - 7 night stay with my family, my wife's family and her aunt and uncle at ASSports.
September 2011 - 7 night stay at AS Music with my family and my parents.
September 2012 - 5 nights offsite, 2 nights at ASports with my family, and my wife's family/
September 2013 - 7 nights at CBR. with my family, my wife's family, her cousin and child, and her parents.
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