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Old 06-13-2011, 05:09 PM   #31
newbydisney
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Originally Posted by Henlady View Post
Don't know who our head server was on the May 22 '11 Dream. He was medium height and had brownish hair. He never introduced himself, only announced our table number to whoever was seating us and only showed up at our table on the last evening for his tip - which he didn't get.
On our Wonder cruise in May 2010, we had Ali. Now he was a great head server. He stopped at the table each evening to make sure everything was to our likeing. He is now "head" in Palo on the Dream. He stopped by our table at Palo Brunch to check on us and said that we looked familiar, he was sure he had taken care of us before. The Dream needs more like him.
Which Ali? do you know? I am hoping it is "our" Ali and we can request him and hoping he will be there in December. "our" Ali is marrried to Laura.
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Old 06-13-2011, 05:44 PM   #32
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Servers

We had Ramsey (as our head server) and Peter (as our assistant). Have fun!

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Old 06-13-2011, 09:35 PM   #33
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Newbydisney: This Ali was a little older than most of the other head servers. He is a type of man who has a "presence" about him, one of those men who gives an appearance of being strong, knowing how to take care of things. Dark hair, medium height, slightly stocky build, but not heavy by any means.
He was in charge of the servers at Palo on the Dream. He was not in the regular dining rooms.
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Old 06-13-2011, 09:48 PM   #34
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We had Simone from Italy on our May 29th Dream and he was excellent. This was our 4th cruise and I can honestly say I was never impressed with the HS in the past. We always gave the recommended, but wasn't always real sure why. Our first cruise we never even spoke to the guy until the last night.

Simone was so totally different. We had some minor issues the first night with a brand new server and an asst server in her 2nd month. Nothing huge, but we never received our soups and they never exchanged our salad/appy silverware for the dinner. We are not picky people. We noticed, but wouldn't have done anything about it.

Simone sent us a plate of chocolate covered strawberries to our stateroom the next day along with a personal note apoligizing for any issues the previous night. When we arrived for dinner on night 2, he had moved our table under an experienced server on his team to reduced the number assigned to the new server. In addition, he came and spoke to our family every single meal. I not only gave him the recommended amount, but a bonus. Our 2nd server was Vanja and she was just excellent.

He told us he hadn't decided whether he would be going to the Fantasy yet.
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Old 06-13-2011, 09:50 PM   #35
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We love Ali, he's been our favorite for years. He was an excellent Head Server, we were always really well taken care of. Ali's an "above and beyond" kind of person, he remembers EVERYTHING from year to year, right down to everyones's favorite foods. As an FYI to the person wondering about him, he's Turkish but resides in Florida. PP described him perfectly. His wife's name isn't Laura. I have heard that there's another Ali out there, a Server maybe? not positive.
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Old 06-13-2011, 10:08 PM   #36
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We had Raul, he was very nice. Came and talked to us and my son for quite a while.
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Old 06-13-2011, 10:54 PM   #37
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We had Faisal too, and I agree - not my favorite.

We did a b2b, and had Gabor on the second leg. Much better!
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Old 06-14-2011, 07:16 AM   #38
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We've had Simone as our Head Server on more than one occasion. The first time, we were talking to him about the DVC member cruise and how to go about getting a bunch of us on the same dining rotation. He gave us an email for someone that could help and it turned out to be the perfect person.

We sailed again, not long after that and realized that he was still onboard, but we had booked a last minute FL resident rate, so the only thing left was Late dining. We had run into him right after boarding up in the buffet and mentioned that we needed to run and see if we could get our dining changed to early. He said, no worries, and said he'd do what he could to get us switched. By the time the lifeboat drill was done, we had a message in our cabin that Simone had gotten us moved (into one of his sections too).

He also realized that one of my DHs very favorite things is escargot. We had escargot at our table every single night, complements of Simone!

He really is an outstanding guy and I really hope that we can have him as our Head Server in September.
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Old 06-14-2011, 08:51 AM   #39
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Quote:
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....He is a type of man who has a "presence" about him, one of those men who gives an appearance of being strong, knowing how to take care of things. Dark hair, medium height, slightly stocky build, but not heavy by any means.....
I think you're confused...that describes Kurlei to a Tee!!!

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Old 06-14-2011, 10:41 AM   #40
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Has anyone seen Deniz from Turkey or is he still on the Wonder? He was my head server on both of my Wonder cruises and was wonderful! On the first cruise, I was traveling with a vegetarian and he arranged for some wonderful off-menu vegetarian dishes for her. On the second, I was with my entire family (12, including 4 children) and he made everyone feel special. I'm hoping to see him on the Dream in January or on the Fantasy for PCC4.0.
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Old 06-14-2011, 11:47 AM   #41
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I think you're confused...that describes Kurlei to a Tee!!!

Nope, not confused at all. That is Ali. He even remembered us from our May 2010 Cruise. He didn't remember the name but he remembered our faces. DCL is indeed very lucky if they have 2 head servers of this quality.
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Old 01-21-2013, 12:36 PM   #42
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Quote:
Originally Posted by mytripsandraces
Has anyone seen Deniz from Turkey or is he still on the Wonder? He was my head server on both of my Wonder cruises and was wonderful! On the first cruise, I was traveling with a vegetarian and he arranged for some wonderful off-menu vegetarian dishes for her. On the second, I was with my entire family (12, including 4 children) and he made everyone feel special. I'm hoping to see him on the Dream in January or on the Fantasy for PCC4.0.
I also had deniz just last week on the fantasy. He's absolutely wonderful!
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Old 01-21-2013, 01:43 PM   #43
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Originally Posted by mytripsandraces View Post
Has anyone seen Deniz from Turkey or is he still on the Wonder? He was my head server on both of my Wonder cruises and was wonderful! On the first cruise, I was traveling with a vegetarian and he arranged for some wonderful off-menu vegetarian dishes for her. On the second, I was with my entire family (12, including 4 children) and he made everyone feel special. I'm hoping to see him on the Dream in January or on the Fantasy for PCC4.0.
Just got back on the 12th on the Fantasy. While we did not have him, he and my son became partners in crime every night while dining!! We loved him, he was wonderful! As a matter of fact got a great pic of he, my son, and our head server Sugar!!
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Old 01-22-2013, 12:57 PM   #44
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Last year in March on the Dream we had Gonzalo and he was excellent, he mentioned he will likely be heading to the Fantasy in the summer last year. Our servers were Milan(hoping to head to the Wonder) and Delco. I hope one of them is still on the Dream in March 2013
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Old 01-22-2013, 06:31 PM   #45
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We had Simone as our HS on our B2B cruise in early December 2012. When we told him that we wanted to have the same servers on our second cruise as the first one, he not only arranged it but managed to sit us at a table with a couple we sat with in December 2011. It was a really nice surprise for both of us.
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