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Old 02-09-2011, 12:12 AM   #286
Darkrobe
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Quote:
Originally Posted by mickeydonalgoofyyyy View Post
Ashman and Cass, thank you so much for your responses to my question. Its good to know my son will be able to eat his heart out. One more question please ; with no dress up night will my husband and DAD be out of place with a shirt and tie in the main dining rooms? It is my father's first Disney trip and he has been excitedly buying tasteful ( I hope ) Mickey ties. Thanks again!!!!
Eating your heart out is one way to put it, I had many nights eating 2 or 3 appetizers and main dishes with several desserts. How I still lost weight during the cruise I have no idea. As for the ties, there are LOTS of classy Mickey ties, I even use them for weddings. You'll find the best ties in Downtown Disney at the World of Disney store.

Quote:
Originally Posted by Michelle2 View Post
He was not only complaining, he was LAUGHING about me with a co-worker! I was amazed and asked Cass, "Is he laughing at me??" Sure enough, he was. .
How rude and un-Disney like, I would have complained for you Michelle.

Quote:
Originally Posted by WAHkoMom View Post
Best trip report EVAH! Love the pics, and the write-ups, Cass.
You should have read her other reports
We had a cruise where the Captain asked us how her thread was going, which shocked us a bit. Maybe we'll be lucky and the Dream Captain will be secretly reading this and perhaps put a word or two in about the service at Palo for the ladies.

So Nancy, if we go on the Fantasy next year does that mean you're dragging Tony & Stacey along so you can have more grandchildren?
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Old 02-09-2011, 12:13 AM   #287
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Oooo, I got a FO!
Oh, wrong thread... sorry, my bad; UnderDawg made me do it.

Great TR so far Gorgeous, looking forward to seeing the new ship with you next year!
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Last edited by Darkrobe; 02-09-2011 at 10:15 AM.
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Old 02-09-2011, 12:59 AM   #288
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You choose BOTH Karen.

You sure do love that pizza though, don't you?
I certainly do love that pizza! I remember you gave me your slice

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Originally Posted by Darkrobe View Post
Oooo, I got a FO!
Oh, wrong thread... sorry, my bad; UnderDawg made me do it.!
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Old 02-09-2011, 03:46 AM   #289
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Loving all of the food/restaurant pics! And there's just something so cool about the ship being all shiny and new!
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Old 02-09-2011, 04:01 AM   #290
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Quote:
Originally Posted by Michelle2 View Post
If you can't do it, that's fine, but I found it very un-classy to laugh at a guest and then be dumb enough to do it right around the corner where they could hear everything.
Wow! You have class and self control for not saying anything to the server and manager about that rude behavior. Good for you. I think I may have chased him around the restaurant with a butter knife!
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Old 02-09-2011, 06:13 AM   #291
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Quote:
Originally Posted by Darkrobe View Post
So Nancy, if we go on the Fantasy next year does that mean you're dragging Tony & Stacey along so you can have more grandchildren?
I would just love it! Best little souvenir anyone ever got from a Disney vacation.

Quote:
Originally Posted by Darkrobe View Post
Oooo, I got a FO!
Oh, wrong thread...



Quote:
Originally Posted by MomsOf2boys View Post
I loved the picture of the glass done that way... very pretty. I think it probably is Chihuly as he has done stuff for them on the other ships. ...
I agree Susan. I keep looking and looking at that picture. It's just gorgeous!

Cass, you did an amazing job with those pics.
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Old 02-09-2011, 06:26 AM   #292
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How rude and un-Disney like, I would have complained for you Michelle.

I would have as well. If Michelle or Cass had been a bit of a pooh shaped gal, it would have been a very hurtful remark even.

You should have read her other reports
We had a cruise where the Captain asked us how her thread was going, which shocked us a bit. Maybe we'll be lucky and the Dream Captain will be secretly reading this and perhaps put a word or two in about the service at Palo for the ladies.
I'm not suprised by this at all. She's like a celebrity on Dis. My son who is 3 1/2 hrs away at college text me, "Hey Mom, Cass (Timon) is doing a trip report." I text back, "If you were READING it you would have seen my post there already!"
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Old 02-09-2011, 06:30 AM   #293
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Originally Posted by delo4 View Post
We had a bad experience at Palo on the Jan 3 Magic. I asked for butter instead of the dipping sauces they give. The server actually rolled his eyes at me like he couldn't believe I would have the nerve to ask for that.

Then when I asked for no sauce on the steak, he said "well you know the sauce makes it better, but I guess if you don't want it, we could leave it off". We probably should have complained to the manager, but I hate to do that because I know Disney seriously reprimands their castmembers if they have offended guests. The server just seemed very condescending to us, not the usual servers we have encountered at Palo. I know he was new because he had recently been a server in the main dining rooms.

Sorry, you had a bad experience.
When he came with the bill, did you roll your eyes and point to it and ask, "Is this where you want me to put the tip at? It would be better with the tip on wouldn't it? But I guess if you don't want it I can leave it off?"
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Old 02-09-2011, 07:19 AM   #294
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Quote:
Originally Posted by Michelle2 View Post
He was not only complaining, he was LAUGHING about me with a co-worker! I was amazed and asked Cass, "Is he laughing at me??" Sure enough, he was.

It's one thing to be a little puzzled at a request, but to then go and laugh at me when I am right around the corner? I was really mad. If he wasn't so prompt with his service, I would have complained. I have ordered many things at Palo that they have either changed, or created completely off menu espcially for me and have been very accomodating about it. If you can't do it, that's fine, but I found it very un-classy to laugh at a guest and then be dumb enough to do it right around the corner where they could hear everything.

I think I will stick with the main dining rooms too, unless my DH wants to go since it is comped, but probably only on longer cruises.
That is just terrible.
I think I might have gone down to guest services later and made a complaint.
How else will they learn.
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Old 02-09-2011, 07:24 AM   #295
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Quote:
Originally Posted by Michelle2 View Post
He was not only complaining, he was LAUGHING about me with a co-worker! I was amazed and asked Cass, "Is he laughing at me??" Sure enough, he was.

It's one thing to be a little puzzled at a request, but to then go and laugh at me when I am right around the corner? I was really mad. If he wasn't so prompt with his service, I would have complained. I have ordered many things at Palo that they have either changed, or created completely off menu espcially for me and have been very accomodating about it. If you can't do it, that's fine, but I found it very un-classy to laugh at a guest and then be dumb enough to do it right around the corner where they could hear everything.

I think I will stick with the main dining rooms too, unless my DH wants to go since it is comped, but probably only on longer cruises.
That is just terrible.
I think I might have gone down to guest services later and made a complaint.
How else will they learn.
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Old 02-09-2011, 08:09 AM   #296
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Thank you again for your hard work here!

Great pics of the Cigar lounge with the roof overhang.

Any idea if it is heated in anyway?

Thank you again.
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Old 02-09-2011, 08:50 AM   #297
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Quote:
Originally Posted by delo4 View Post
We had a bad experience at Palo on the Jan 3 Magic. I asked for butter instead of the dipping sauces they give. The server actually rolled his eyes at me like he couldn't believe I would have the nerve to ask for that.

Then when I asked for no sauce on the steak, he said "well you know the sauce makes it better, but I guess if you don't want it, we could leave it off". We probably should have complained to the manager, but I hate to do that because I know Disney seriously reprimands their castmembers if they have offended guests. The server just seemed very condescending to us, not the usual servers we have encountered at Palo. I know he was new because he had recently been a server in the main dining rooms.

Sorry, you had a bad experience.

this is shocking and very undisney. i would have spoken up - serious reprimand or not - if he does it to one he does it to any and all who dare ask for something different.

and can you imagine what he says about the guests who don't hear him??

rude behaviour is unacceptable especially when you're paying a small fortune for the cruise and then paying for the restaurant on top of it.

plus why should they get away with this behaviour. what you're (not you specifically but the general you) doing is saying it's ok, i don't mind if you're rude to me and then reward them even more by leaving a tip.

service has gone down hill for years but when you pay extra you should demand better service - after all it's not mcdonalds it's disney and they should be held up to a higher standard - it's what they do.
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Old 02-09-2011, 08:55 AM   #298
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Quote:
Originally Posted by Michelle2 View Post
He was not only complaining, he was LAUGHING about me with a co-worker! I was amazed and asked Cass, "Is he laughing at me??" Sure enough, he was.

It's one thing to be a little puzzled at a request, but to then go and laugh at me when I am right around the corner? I was really mad. If he wasn't so prompt with his service, I would have complained. I have ordered many things at Palo that they have either changed, or created completely off menu espcially for me and have been very accomodating about it. If you can't do it, that's fine, but I found it very un-classy to laugh at a guest and then be dumb enough to do it right around the corner where they could hear everything.

I think I will stick with the main dining rooms too, unless my DH wants to go since it is comped, but probably only on longer cruises.
Wow!!!

You had every right to complain. I know I would have.
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Old 02-09-2011, 10:37 AM   #299
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Quote:
Originally Posted by Darkrobe View Post
Oooo, I got a FO!
Oh, wrong thread... sorry, my bad; UnderDawg made me do it.
you trying to get me into trouble buddy?
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Underdog and Tart Girl BOBing on the Magic, Plus the Mystery of the Red Br@ FE
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It's here... Our Trip Report, 2007
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Old 02-09-2011, 10:38 AM   #300
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and i wasnt even trying.
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Underdog and Tart Girl BOBing on the Magic, Plus the Mystery of the Red Br@ FE
http://www.disboards.com/showthread.php?t=2363525
It's here... Our Trip Report, 2007
http://www.disboards.com/showthread....7#post21828257
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