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#1 |
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DIS Veteran
Join Date: Mar 2008
Location: Wales, United Kingdom
Posts: 1,175
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DVC online requests
I have just made a reservation request online via the DVC website, disapointed to see the auto response telling me they will get back to me in 3 days or so. Anybody got experience with the system? How quick did they get back to you?
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#2 |
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DIS Veteran
Join Date: Oct 2007
Location: Scotland
Posts: 1,365
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It will depend on how busy they are. Ive received news on the same day that I made the reservation.
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#3 |
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DIS Veteran
Join Date: Mar 2008
Location: Wales, United Kingdom
Posts: 1,175
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Thanks, sent request this morning so not hopeful that they will confirm today, fingers crossed for tomorrow.
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#4 |
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DIS Veteran
Join Date: Oct 2007
Location: Scotland
Posts: 1,365
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I sent first thing on a sunday morning received email around 9:30pm mind that it will be 4:30 USA time so still time for you to receive email.
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#5 |
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DIS Veteran
Join Date: Jan 2007
Location: Zurich, Switzerland
Posts: 1,357
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As I live in Europe, I often send the mail form for a booking request while MS is closed. They usually come back to me as soon as they open.
I give them 3 resort preferences and sometimes they come back with something that fit my request. Other times they told me they had no availability for what I asked but had something else and should call them if I want it. Of course if I do timecritical reservation at 11 or 7 month, then I call anyway. But for some in-between reservation I found the email booking request quite useful. |
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#6 |
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DIS Veteran
Join Date: Oct 2007
Location: Scotland
Posts: 1,365
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How did you get on.
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#7 |
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DIS Veteran
Join Date: Mar 2008
Location: Wales, United Kingdom
Posts: 1,175
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They took a full 3 days to respond, positive is we got our first choice- 1 bed Savannah view in Kidani for two weeks from the 26th Oct! So its off to book the flights and car hire now! Will probably not use the online system again, its quicker and just as easy to call. Would re consider if they launch a 'live reservation system'
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#8 |
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DIS Veteran
Join Date: Feb 2005
Location: Blaydon, UK
Posts: 2,450
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I tried this a few weeks back, my reservation was declined as booking 2 rooms and as I'm staying in both rooms I have to ring up, according to reply.
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#9 |
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Earning My Ears
Join Date: Oct 2008
Posts: 35
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until it links directly into the live system I think I'll keep on ringing up - I don't want to wait three days when booking something.
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#10 |
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DIS Veteran
Join Date: Feb 2005
Location: Blaydon, UK
Posts: 2,450
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I book via online took 2 days max
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#11 | |
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DIS Veteran
Join Date: Oct 2007
Location: Scotland
Posts: 1,365
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Quote:
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