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Old 10-24-2010, 08:24 AM   #16
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Fab start! Thanks to all who have so generously contributed time and info!
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Old 10-24-2010, 08:35 AM   #17
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Subscribing to the new thread! Thanks to all who have contributed. It is so nice to have one place to go for club answers.
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Old 10-24-2010, 09:30 AM   #18
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awesome work....thanks for keeping it going!
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Old 10-24-2010, 01:53 PM   #19
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Here are my most recent photos from August 2010 of the Contemporary Atrium Club and Boardwalk Inn Innkeeper's Club lounges.

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Old 10-24-2010, 02:33 PM   #20
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Question

We just got home yesterday from a stay at Poly CL. We have stayed Poly CL in the past, and were not happy with the changes that have taken place since our last stay. We have another trip planned for December, and we are thinking about trying BC CL. How does BC CL compare to Poly CL?
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Old 10-24-2010, 02:40 PM   #21
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Originally Posted by MickeyMinnie1971 View Post
We just got home yesterday from a stay at Poly CL. We have stayed Poly CL in the past, and were not happy with the changes that have taken place since our last stay. We have another trip planned for December, and we are thinking about trying BC CL. How does BC CL compare to Poly CL?
As someone with a Poly club stay coming up, can you elaborate on what you were dissatisfied with?
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Old 10-24-2010, 09:24 PM   #22
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As someone with a Poly club stay coming up, can you elaborate on what you were dissatisfied with?
We always stay at the Poly, and have had many, many stays over the years. Some of them have been CL, and some have not. It has been a few years since we stayed CL prior to our stay last week. There is a huge difference in both service, and food offerings since our last stay. There were also some small issues with the condition of the room. Guests came in to the lounge in the morning in robes, and some had obviously just hopped out of bed. There were small children left unattended. One was blaring music from an MP3 player right before the fireworks started, and no one did anything to stop it.

Some of our issues had nothing to do with CL. The resort was extremely crowded. The beach was especially crowded during the fireworks. We have always loved the Poly, but the changes over the years really sadden me. Our latest stay made us realize that it is time to try a different resort.
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Old 10-24-2010, 10:43 PM   #23
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Originally Posted by MickeyMinnie1971 View Post
We just got home yesterday from a stay at Poly CL. We have stayed Poly CL in the past, and were not happy with the changes that have taken place since our last stay. We have another trip planned for December, and we are thinking about trying BC CL. How does BC CL compare to Poly CL?
We've stayed in both -- BC has the great pool and fabulous Epcot location. You can't watch the MK fireworks from the BC (or really even the Epcot ones) or the EWP. The lounge doesn't have the great views, either.

We liked the food up in the BC lounge (but it is small up there compared to the Poly lounge). The CMs were really nice. Rooms were pretty and we think the theming is fun. And we love the location.

Hope this helps!
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Old 10-25-2010, 08:21 AM   #24
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We've stayed in both -- BC has the great pool and fabulous Epcot location. You can't watch the MK fireworks from the BC (or really even the Epcot ones) or the EWP. The lounge doesn't have the great views, either.

We liked the food up in the BC lounge (but it is small up there compared to the Poly lounge). The CMs were really nice. Rooms were pretty and we think the theming is fun. And we love the location.

Hope this helps!
Thanks for the help! It's really hard to try something new after staying at the Poly so many times. I think we might miss some stuff at the Poly (MK fireworks, and the EWP), but we would have the opportunity to explore the Epcot area more. Thanks again!
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Old 10-25-2010, 08:57 AM   #25
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Originally Posted by MickeyMinnie1971 View Post
We always stay at the Poly, and have had many, many stays over the years. Some of them have been CL, and some have not. It has been a few years since we stayed CL prior to our stay last week. There is a huge difference in both service, and food offerings since our last stay. There were also some small issues with the condition of the room. Guests came in to the lounge in the morning in robes, and some had obviously just hopped out of bed. There were small children left unattended. One was blaring music from an MP3 player right before the fireworks started, and no one did anything to stop it.

Some of our issues had nothing to do with CL. The resort was extremely crowded. The beach was especially crowded during the fireworks. We have always loved the Poly, but the changes over the years really sadden me. Our latest stay made us realize that it is time to try a different resort.
I'm just curious; what would you have liked the CL CMs to have done about things like guest attire, unattended children, blaring MP3 player and the crowded beach? These are things that the CMs really can't do anything about unless the children are actively doing something destructive or directly to another guest. CMs are in no-win situations with things like that because people who are that oblivious to other people are the same kinds of people who will yell at a CM and complain to their management if a CM tries to say anything no matter how nicely it's said. These issues are all problems with other guests and can happen anywhere.

How was the service different from previous years? You said it's declined but how? We found in August that CMs in the Hawaii building all tried to really bend over backwards for guests.

In some ways I think I'm lucky that I don't have past history to draw on for comparisson with the CL food offerings. We were there in August and quite enjoyed the food. As I said though, we never got to experience anything else so we don't have the higher expectations that Disney already set for repeat guests. I will say that the IPO folks via email left a lot to be desired but the CMs in the building were wonderful!
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Old 10-25-2010, 09:28 AM   #26
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Subscribing!

Thanks to Rachel Tori for all her hard work on the previous CL thread! And thanks to PolyDec2008 for getting the next one underway!

As for the PJs in the lounge, I guess it really wouldn't bother me if someone stumbled down at 7am in their slippers to grab a cup of coffee. But if you are going to eat there the least you can do is get dressed! Like a PP said, would you wear your PJ's to the resort food court? I realize that the CL lounges are a lot less populated than a resort food court, but we are NOT all one big happy family either!
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Old 10-25-2010, 10:07 AM   #27
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Quote:
Originally Posted by clanmcculloch View Post
I'm just curious; what would you have liked the CL CMs to have done about things like guest attire, unattended children, blaring MP3 player and the crowded beach? These are things that the CMs really can't do anything about unless the children are actively doing something destructive or directly to another guest. CMs are in no-win situations with things like that because people who are that oblivious to other people are the same kinds of people who will yell at a CM and complain to their management if a CM tries to say anything no matter how nicely it's said. These issues are all problems with other guests and can happen anywhere.

How was the service different from previous years? You said it's declined but how? We found in August that CMs in the Hawaii building all tried to really bend over backwards for guests.

In some ways I think I'm lucky that I don't have past history to draw on for comparisson with the CL food offerings. We were there in August and quite enjoyed the food. As I said though, we never got to experience anything else so we don't have the higher expectations that Disney already set for repeat guests. I will say that the IPO folks via email left a lot to be desired but the CMs in the building were wonderful!
First off, I want to say that I in no way want to bash the Poly, or discourage anyone else from giving it a try. We have loved it for years. If we hadn't been staying there all of these years we wouldn't be bothered by these things because we wouldn't have experienced what it used to be. We aren't so upset that we will never go back. This has just given us the nudge to try a different resort.

I realize that problems with other guests can happen anywhere, and that there is little that the staff can do about it. Those things just added to our frustration.

In the past we were able to arrange to have gifts for our children in our room prior to our arrival. We could just let them know what we wanted, and it was done. They would even add extras like baloons, and a signed card from Mickey. Now they refer you to the Disney Florist.

On checkout day, we did not get an envelope on our door with our room charges printed out. I had to wait in line to get it right as we were preparing to leave. Unfortunately, it was a long wait because another guest was unhappy with Poly CL and was demanding to be moved.

The food offerings have very little variety compared to previous years. Things would run out, and were not replaced. All of these things may be a decline in Disney CL in general, and not just the Poly. That's why I was asking about the BC CL.

There were a few problems with the condition of the room. The bottom hinge on the cabinet over the refrigerator was completely broken. There were cob webs around the headboards on the bed. Turn down service was spotty. Some days we had it, some days we didn't. We did have some very interesting towel animals each day though. They changed daily, and were very cute.

None of these things were a huge deal to us, and I didn't complain about any of it. It just wasn't worth the time. The Poly will always be special to us, but it is just time to try something else.
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Old 10-25-2010, 04:53 PM   #28
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Originally Posted by MickeyMinnie1971 View Post
Thanks for the help! It's really hard to try something new after staying at the Poly so many times. I think we might miss some stuff at the Poly (MK fireworks, and the EWP), but we would have the opportunity to explore the Epcot area more. Thanks again!
You're welcome. Staying on the "Epcot-side" of the "world" feels very different to me than the MK area. Not better, not worse, just different.

There are some very nice things over there, like the pools, the boats to DHS, and the back-door to Epcot. The restaurant choices are great when you figure you can walk to DHS, the BW, and Epcot from the BC.

After Illuminations, when everyone is racing towards the front to get in line for their tram/bus/monorail, you can relax, slip out the International Gateway, and be in your room before they can even exit the park.

And you can still go to the Poly beach to watch the fireworks if you want to.

I hope you like the BC, and if not, there are plenty other resorts to try out!
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Old 10-25-2010, 07:32 PM   #29
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You're welcome. Staying on the "Epcot-side" of the "world" feels very different to me than the MK area. Not better, not worse, just different.

There are some very nice things over there, like the pools, the boats to DHS, and the back-door to Epcot. The restaurant choices are great when you figure you can walk to DHS, the BW, and Epcot from the BC.

After Illuminations, when everyone is racing towards the front to get in line for their tram/bus/monorail, you can relax, slip out the International Gateway, and be in your room before they can even exit the park.

And you can still go to the Poly beach to watch the fireworks if you want to.

I hope you like the BC, and if not, there are plenty other resorts to try out!
After reading some of the BC thread, and looking at the pictures we decided to make the switch. We are now booked in BC CL. I can't wait to give it a try!
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Old 10-25-2010, 11:14 PM   #30
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After reading some of the BC thread, and looking at the pictures we decided to make the switch. We are now booked in BC CL. I can't wait to give it a try!
I hope you have a wonderful time there!
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