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Old 04-05-2010, 11:26 PM   #11
Marshay
I'm Goofy for Mickey. Don't worry if you get a bit Sneezy -- it's just the Pixie Dust!!
 
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Join Date: Jan 2007
Location: Northern Virginia
Posts: 13,437

Quote:
Originally Posted by bear74 View Post
yes be very careful. Mine got locked last monday I sent an email to them thru the contact us and as of last night mine was still LOCKED. I will try to call tomorrow but I have to work so doubt It will happen.
I've been locked out for while (5-6 days? can't remember exactly). I called once, emailed twice and then called again tonight. Sue (the CS person) said she'd have to take my account to her manager for approval to get it unblocked. It was not automatically done. But once the manager approves, then it should be 24-48 hours.

We'll see...
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