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Old 12-02-2008, 10:30 AM   #826
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Good Day!

Does anyone have the phone number for the ME reservations? I can't seem to find it.

I need to call and add us. DH will be coming from RDU and can use the tags, but I am coming from Mexico... assuming that means I will have to pick up my luggage and bring it with me???

Thanks!
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Old 12-02-2008, 10:51 AM   #827
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Originally Posted by postesf View Post
Good Day!

Does anyone have the phone number for the ME reservations? I can't seem to find it.

I need to call and add us. DH will be coming from RDU and can use the tags, but I am coming from Mexico... assuming that means I will have to pick up my luggage and bring it with me???

Thanks!
You CAN still use the tags even from Mexico, however, you WILL claim your luggage at customs, then go through customs, then you put your bags on another belt at customs and that is when DME luggage pickup takes over. You won't have to claim them again at the main terminal.

On the trip back to the airport, if going to Mexico, you probably won't be able to use RAC.

Someone else will have to give you the phone #, can't find it right off.
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Old 12-02-2008, 10:51 AM   #828
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You should be calling whomever you booked your WDW resort stay through. They are the ones who make the DME reservation for you, not DME specifically.
Each person on the room reservation will get two luggage tags. I believe that after you clear customs, you can send your tagged bags on and DME will take them for you, without your having to lug them around. But, you may wish to take them yourself.
But do call whomever you booked your resort stay with first, to make the DME reservation.
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Old 12-10-2008, 04:26 PM   #829
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Just reading the first page I have a question, I'm a little afraid of losing my bags, can I really just pick them up at luggage claim and take them to the DME desk?
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Old 12-10-2008, 05:53 PM   #830
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Just reading the first page I have a question, I'm a little afraid of losing my bags, can I really just pick them up at luggage claim and take them to the DME desk?
Yes. Do not use the yellow tags, and they will appear on the carousel. You will then take them aboard the bus. Please remember that gratuities are not included for the bus driver or bell services when you go this route.
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Old 12-18-2008, 11:34 AM   #831
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No, any checked bag fees have to be paid before you get to the RAC desk at the resort. They, RAC, are not setup to take any type of payments. You will be given a phone number to call in order to pay any checked bag fees in your DME departure notice that is provided the day before your departure.

Does anyone know the RAC/BAGS phone number that I'll need to call to pay for my baggage? I won't be using DME but I will be using RAC and don't want to have a problem.
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Old 12-18-2008, 12:01 PM   #832
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I just wanted to thank all of you for this thread -- there's so much great information on it!
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Old 12-18-2008, 04:30 PM   #833
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Does anyone know the RAC/BAGS phone number that I'll need to call to pay for my baggage? I won't be using DME but I will be using RAC and don't want to have a problem.
I don't know the number. But, you should be able to get it from the DME/RAC counter at the resort.
The really strange thing is this....I thought I would have to get a replacement voucher for my ride back to the resort. Now, I had never given it too much thought before this but now I've started thinking about it....when I asked at the RAC/DME counter what I needed to do in order to get a voucher issued (a replacement one), I was told to go out to the valet stand, in front of the resort, and have them print one up for me. This would lead me to believe that the two entities really are two entities, not the one as WDW would have us believe. Just an observation.
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Old 12-30-2008, 07:38 AM   #834
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Does anyone know the RAC/BAGS phone number that I'll need to call to pay for my baggage? I won't be using DME but I will be using RAC and don't want to have a problem.
Kinda late, but I just saw the post. 407-284-1231
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Old 12-31-2008, 07:50 PM   #835
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moved to transportation board as seperate thread
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Old 01-04-2009, 10:54 AM   #836
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i'm confused that Southwest wasn't in the Participating Airline for DME!What is that! Please explain to me!
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Old 01-04-2009, 11:01 AM   #837
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i'm confused that Southwest wasn't in the Participating Airline for DME!What is that! Please explain to me!
It will be best if you go to the first page of this "sticky" thread and read the first post ... it FULLY explains the answer to your question.

Very briefly, "participating airline" only has to do with the way home. On the way home, you will need to take your luggage to the airport with you (just like every other time you fly). That's all it means.

But seriously, help yourself by going to the first page of this thread and read that first post ... it should answer all of your questions.
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Old 01-04-2009, 12:47 PM   #838
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i'm confused that Southwest wasn't in the Participating Airline for DME!What is that! Please explain to me!
All guests, no matter what airline they arrive at MCO on, are entitled to ride the DME bus to their Disney owned resort. Shades of Green, the Swan and the Dolphin are not eligible resorts for DME..not owned by Disney.
Just tag your bags with those yellow DME luggage tags when you pack your bags at home. Check them at your home airport and say goodby to them. You will see them again in your resort room..could be three-five hours after resort checkin though.

Now....here's where 'participating' applies. When you are ready to go home, if you are flying home on a 'participating' airline, you are able to check your bags right at the resort, and get your boarding passes issued at the same time. You can use this service no matter how you are returning the MCO...you can ride the DME bus, you can take your rental car, or use a cab or a car service...doesn't matter.
Every guest is able to ride the DME bus back to the airport. When flying Southwest, you just take your checked bags to the bus with you. The bags are stowed underneath the bus, you get on and go to MCO. When you get to the airport, you get your bags, and then checkin the way you used to..same as at your home airport.

Again...'participating' airlines only applies to the RAC service (remote airline checkin)..it does not apply to DME. These are two different services...although Disney sort of puts them together which tends to confuse guests.
Hope this helps.
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Old 01-06-2009, 07:02 AM   #839
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How Early Does the DME Run From the Resorts to MCO?

Hi - just wondering. If I am flying out of Orlando Int. Airport at 8:23 a.m. - can I get the DME to Orlando 6 a.m? Thanks in advance. Ely
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Old 01-06-2009, 07:07 AM   #840
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Hi - just wondering. If I am flying out of Orlando Int. Airport at 8:23 a.m. - can I get the DME to Orlando 6 a.m? Thanks in advance. Ely
You do not get to tell them what time you want to leave. They will ask for your flight info. With a flight leaving at 8:23 a.m., you will most likely be given a pickup time of about 5:30ish. The RAC desk opens at 5 am so you will be able to check you bags and get boarding passes at that time, if you are flying out on a 'participating' airline.
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