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Old 08-27-2007, 10:51 PM   #16
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Originally Posted by safetymom View Post
The last several times Disney offered codes there were discounts on the family suites.


That's great news! I'll have to keep close watch on that.
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Old 08-28-2007, 05:51 AM   #17
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I have a couple of questions. Do they have the frozen cokes like at POP? Also, what kind of movies do they show? Just cartoons or is it a mix? Thanks this is my families first stay here and we are really excited.
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Old 08-28-2007, 07:30 AM   #18
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Quote:
Originally Posted by Family Fun Mom View Post
Is it true that there are never any pins, codes, or discounts offered for the family suites? Even during times like the Wonderful Weeks of Disney?
Not at all. We just used the Visa codes but found it less expensive to get two adjoining rooms than a single family suite - even after adding the fridge. I can't find my notes but IIRC the difference was more than $400 between the two.

Those codes were just recently released for the Disney Visas.
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Old 08-28-2007, 10:04 AM   #19
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Can you move the bed against the wall? If they do move I thought it might give me more room.
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Old 08-28-2007, 10:24 AM   #20
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I can't wait. I stayed at AS Music for my last trip, and I'm returning for my next one. 7 days today, at this time, we'll be landing in Orlando and heading to the resort to check in! I can't wait. I love the Music!
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Old 08-28-2007, 11:20 AM   #21
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Originally Posted by JAA'smom View Post
I have a couple of questions. Do they have the frozen cokes like at POP? Also, what kind of movies do they show? Just cartoons or is it a mix? Thanks this is my families first stay here and we are really excited.
I did not see frozen Cokes in the food court. The movies at the pool were popular Disney movies, like Finding Nemo, National Treasure, etc.

Have a great trip!!
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Old 08-28-2007, 11:24 AM   #22
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Originally Posted by Patti_C View Post
Can you move the bed against the wall? If they do move I thought it might give me more room.
We were in a standard room on our last trip and we could move the bed nearest the door, but could not move the bed nearest to the bathroom. I am not sure if all of the rooms are the same way, though.

We moved the bed to put an aerobed (twin-size) between the beds. A twin-size air mattress will fit elsewhere in the room, but DD wanted to be able to see the TV.
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Old 08-28-2007, 12:41 PM   #23
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My friend just left me a voice mail, she's at the World right now. She is staying at ASMo after two previous stays at moderates (POFQ and CSR). She said that after staying at the mods, values were a bit of a let down. I do worry about this because we really, really loved POR. Have any of you stayed at moderates before your All Star Music stay? How do you compare it?
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Old 08-28-2007, 12:56 PM   #24
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I'm so glad to hear the positive reviews. We had reservations for the POP and changed to Music to get the discount in Dec. I'm getting excited now.
Thanks.
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Old 08-28-2007, 01:39 PM   #25
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We'll be staying there in less than a month- woohoo! - and I'll be sure to post a review upon my return. We've stayed in the moderates before and I stay in 4star places on business, but I figured we wouldn't be in the room much this vacation and I wanted to stretch our dollars as much as possible. Moderate doesn't seem TWICE as nice. . .but I could be wrong.
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Old 08-29-2007, 08:24 PM   #26
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Quote:
Originally Posted by JAA'smom View Post
....Also, what kind of movies do they show? Just cartoons or is it a mix? Thanks this is my families first stay here and we are really excited.

All Star Music has started a new pilot program.

Music has added games and contests by the pool in the afternoon and has movies by the pool at 9 PM.

----------------------------------------------------------------------
From this website:

http://www.mouseplanet.com/articles.php?art=wd070618mg

As we noted on last week's MousePlanetWatch news podcast, We've gotten a couple of reports about the "something special" that we were told to keep our eyes out for at All-Star Music and Yacht & Beach Club. At All-Star Music, we've heard that folks have found karaoke sessions for dance parties near the pools, a nightly movie by the Calypso pool and in increase of staff to make it easier for guests to find assistance. ......

----------------------------------------------------



I called All Star Music today. I did call the All Star Music resort # which is 407-939-6000. Of course that # really goes to the switchboard. After explaining I was coming to All Star Music in September and I had read about the pilot program and I wanted more info on the activities and movies she did switch me over to the front desk and the front desk CM switched me over to one of the mangers. Anyway I asked about the pilot program and I was informed it will only last through September but if All Star Music and YC&BC (which also has a similar program ) get enough positive feedback they may expand this program to all of the resorts! Yeah. So if anyone is going to All Star Music please fill out the surveys which are at the front desk. Please be honest but please fill them out.

There will also be CM's in the parks which ask guests to fill out surveys. They are usually in the parks from about 8-10 A.M. and each CM try to interview about 30 guests a day who will take the time to answer the surveys.



The manager I talked to today sent me a list of the activities they have planned for September.
Here it is:

Here is our daily activities at All Star Music as they will stand for the month of September:



Sunday
1-2 Free Arcade game in noteable arcade
2-3 pool party (hula hoops, musical chairs, music trivia)
3-330 Dance party
430-530 4 square
6-7 Bingo
8-830 Disney trivia
8:30-9:00 Dance Party
9:00 Movie Finding Nemo
Monday
1-2Free Arcade game
2-3 pool party (twister scram, water baloon toss)
3-3:30 dance party
4:30-5:30 Pool Volleyball
6-7 bingo
8-830 Monday night dance fever (dance competition)
8:30-9:00 dance party
9 mystery movie night (we have the guests vote on movies....could be Sky high, Hannah Montana, Bridge to Teribithia, Incredibles, Little Mermaid, etc)

Tuesday
1-2 free arcade game
2-3 pool Party (hula hoop competition, water balloon toss)
3-330 dance party
4:30-5:30 Chalk Art
6-7 Bingo
8-8:30 Poolside Jam Session
830-9:00 Dance party
9:00 Movie Monsters inc

Wednesday
1-2 Free Arcade game
2-3 Pool Party (pitchburst (dunk booth sorta))
3-330 dance party
4:30-530 Pool Basketball
6-7 Bingo
8-830 karaoke
830-9 dance party
9 movie Toy Story 2

Thursday
1-2 Free arcade game
2-3 pool party (hula hoops, musical chairs, music trivia)
3-330 Dance party
430-530 Pool activities
6-7 Bingo
8-830 Double Dutch Jump Rope
8:30-9:00 Dance Party
9:00 Movie Jump in

Friday
1-2 Free Arcade game
2-3 pool party (twister scram, water baloon toss)
3-3:30 dance party
4:30-5:30 Pool Basketball
6-7 Bingo
8-830 Friday night dance fever (dance competition)
8:30-9:00 dance party
9:00 Movie Cars

Saturday
1-2 Free Arcade game
2-3 pool party (Hula Hoop and Waterballoon Toss)
3-3:30 dance party
4:30-5:30 Pitchburst
6-7 Bingo
8-830 Treasure Hunt (scavenger hunt)
8:30-9:00 dance party
9:00 Movie National Treasure

If anyone wishes to contact Disney the addresses are:

Walt Disney World Guest Communications
PO Box 10040
Lake Buena Vista, FL 32830-0040

wdw.guest.communications@disneyworld.com

The All Star Music phone # is 407-939-6000

Let's let Disney know we like this new program and we want it to continue and expand to the other resorts as well!

Thanks ........And......
Have fun at Disney!
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Info thread Family Suites at All Star Music
Info thread Family Suites at All Star Music vs. POR
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Last edited by minnie61650; 08-29-2007 at 11:30 PM. Reason: surveys are at the front desk
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Old 08-29-2007, 08:34 PM   #27
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Thanks to everyone for posting info and pictures We are so excited to stay here!
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Old 08-29-2007, 08:49 PM   #28
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thanks

"Linda" that you so much for thr information about the activities. I am looking forward to it.
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Old 08-29-2007, 11:16 PM   #29
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Quote:
Originally Posted by minnie61650 View Post
If anyone wishes to contact Disney the addresses are:

Walt Disney World Guest Communications
PO Box 10040
Lake Buena Vista, FL 32830-0040

wdw.guest.communications@disneyworld.com

The All Star Music phone # is 407-939-6000

Let's let Disney know we like this new program and we want it to continue and expand to the other resorts as well!

Thanks ........And......
Have fun at Disney!

I just did!
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Old 08-30-2007, 11:24 AM   #30
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Quote:
Originally Posted by Family Fun Mom View Post
I just did!
Thank you for helping to support the pilot program.

----------------------------------------------------------

The pilot program is not just about the games and movies but it is really about better guest service.
Having more staff available at check in so guests can check in a more timely manner.
Having clean rooms ready at check in so guests do not have to wait until the late afternoon for a clean room.
Having more staff on hand so a guest can have any questions or concerns taken care of right away.
And yes, also the calls so guests will feel that the CM's really do care.


I was told they are getting the results from those surveys the next morning and actions are immediately being taken to correct problems or congratulate success.

I was told that this program is ending the end of September but if they get lots of good feedback they may extend this type of service to the other resorts as well.

I am really hoping they get lots positive response to this program.
I was told that so far there has been quite a bit of positive response from guests at All Star Music but the BC & YC has not been getting many responses.

My guess is not very many guests know this is a pilot program so they do not respond.
-----------------------------------------------
Here are a couple of posts I came across the last 2 days.

From this thread:

http://www.disboards.com/showthread.php?t=1565556

Quote:
Originally Posted by meadowfire76 View Post
We just returned from ASMu last week, and I just assumed that this "pilot program" was what normally happened at a Disney Hotel. This was our very first trip as a family to Disney, and my first time staying on site, and we were thrilled with all of the poolside activities that they had planned. The dance competitions, karaoke and movies were wonderful! There was so much for all of the children to do - of all ages! My daughter is only 4, but she spent all of her time dancing at the pool, and we loved watching the movie on the big blow up screen. It was so relaxing to watch a movie -- IN THE POOL! So so nice. If this is a program that is new, I certainly hope that it stays because we really enjoyed it after a long day at the parks!
And from this thread:
http://www.disboards.com/showthread.php?t=1565346

Quote:
Originally Posted by ellenec View Post
Just returned from a splt stay at Beach Club/Grand Floridian. Loved the Beach Club!!! (we were AKL refugees!!) Upgraded to a water view(we paid for standard at AKL) with full balcony, and our room was ready at 11am!!!! The water view overlooked the quiet pool. GF another story, we had to wait until about 4pm to get into our room. Terrible view overlooked the GF convention center and dumpsters Also, the noise from trucks with the backup beeps early in the morning stunk!!! After I complained they moved us to the newly redone Conch Key!!!! Much better room, flat screen tv, view of marina and no beeping trucks!!! Great pools at both resorts!!! Any questions???
---------------------------------------------------------

I was told that there is hope that with enough interest that they may be able to keep a lot of the great things happening at AS Music and YC & BC and be able to expand to other properties. I was also told that this pilot is all about trying to improve intent to return.

The manager I spoke with me that the best thing that guests can do is when they check out of the resort, they should take the survey and give feedback (honest feedback about anything good or bad they experienced).

If anyone else wishes to contact Disney the addresses are:

Walt Disney World Guest Communications
PO Box 10040
Lake Buena Vista, FL 32830-0040

wdw.guest.communications@disneyworld.com

Let's let Disney know we like this new program and we want it to continue and expand to the other resorts as well!

Thanks ........And......
Have fun at Disney!
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