DVC RESALES
DVC RESALES

Go Back   The DIS Discussion Forums - DISboards.com > Disney Vacation Club > DVC Member Services
facebooktwitterpinterestgoogle plusyoutubeDIS UpdatesDIS email updates
Register Chat FAQ Tickers Search Today's Posts Mark Forums Read





Reply
 
Thread Tools Rate Thread Display Modes
Old 11-09-2004, 05:30 PM   #1
Jimbo
6 AM and already the boy ain't right.
Given my cousins up north, "My Name Is Earl" could be considered a reality show
I want a Tim Gunn of my very own!
 
Jimbo's Avatar
 
Join Date: Aug 1999
Location: WI 50%, AZ 50%
Posts: 2,540

Quickie BWV Report

Just returned this afternoon from three nights in a 2BR at BWV. We stayed there after our 7 night cruise on the Magic, so there's a lot for us to catch up on, and this will be short. Anyway...

We checked in at 11:00. We purchased UPHs for the group. One nice touch was that our CM charged us the child rate for our 10YO granddaughter, which saved us a few bucks. Our room wasn't ready, so we walked over to Epcot to enjoy the F&W festival.

At 3:00 I called and our room was ready, so we walked back to BWV and went to rooms 5072-5074. We were surprised to find that we had a pool view, since we had confirmed a BWV view. I called the front desk, and a snippy CM told me as long as we had a preferred view, we had nothing to complain about. I told her she was wrong, so she put me on hold while she tried to find a BW view room. After about 5 minutes on hold, I got the picture and gave up.

We weren't unhappy with our room anyway. It was just a few doors from the elevator, which was nice. It felt bigger than we expected, too (we had only stayed in BWV studios in the past). There were dirty towels on the bathroom floor, plus some pajamas(!), but otherwise everything was in order.

Here's a few random thoughts:
  • The resorts were decorated for Christmas, and Bing Crosby was singing carols over the sound system. On the first weekend in November!!!
  • The MK stayed open until 11:00 on Saturday. When we got back to the BW, it was almost totally dead. About the only thing open were the fortune tellers.
  • We took the bus to MK twice, and service was pretty decent.
  • The F&W festival was a lot of fun, as always.
  • As DVC memvbers, we got to ride the new Stitch ride. It was OK, better than the old Alien attraction, but nothing to get too excited about.
  • We hadn't been to WDW for 18 months, and so hadn't seen Wishes or Mickey's PhilharMagic before. Both of these are must sees! Two of the best things we did.
Well, I guess this wasn't so short after all.
Jimbo is offline   Reply With Quote
Old 11-09-2004, 05:44 PM   #2
DebbieB
DVC Member BWV 99
You have to compare apples to apples
 
DebbieB's Avatar
 
Join Date: Aug 1999
Location: PA
Posts: 46,967

Thanks for the report. I have a boardwalk view reserved for next month and that's my biggest fear, that somehow we will not get it after I called at 11 months at 9:00am day by day.
__________________
DebbieB is offline   Reply With Quote
|
The DIS
Register to remove

Join Date: 1997
Location: Orlando, FL
Posts: 1,000,000
Old 11-09-2004, 07:49 PM   #3
WithDisneySpirit
DIS Veteran
 
WithDisneySpirit's Avatar
 
Join Date: Jun 2004
Location: The Magic City in AL
Posts: 1,828

I am glad you enjoyed it in spite of the initial treatment you received. I am most impressed by your ability to write a trip report so soon upon your return

Thanks, Lisa
__________________
Lisa
WithDisneySpirit is offline   Reply With Quote
Old 11-09-2004, 08:14 PM   #4
Jimbo
6 AM and already the boy ain't right.
Given my cousins up north, "My Name Is Earl" could be considered a reality show
I want a Tim Gunn of my very own!
 
Jimbo's Avatar
 
Join Date: Aug 1999
Location: WI 50%, AZ 50%
Posts: 2,540

Well, Lisa, it was basically now or never. :D

I am surprised that this was moved from the DVC board, though. The Boardwalk view problem is strictly a DVC issue, and I would think that the thread should have stayed there. Or at least moved to the Resorts board, if it had to be moved.
Jimbo is offline   Reply With Quote
Old 11-09-2004, 08:17 PM   #5
Jimbo
6 AM and already the boy ain't right.
Given my cousins up north, "My Name Is Earl" could be considered a reality show
I want a Tim Gunn of my very own!
 
Jimbo's Avatar
 
Join Date: Aug 1999
Location: WI 50%, AZ 50%
Posts: 2,540

Whoops! I see this is the DVC Community Board. I didn't know there even was such a place! Boy, you go away for a couple of weeks and you feel so lost when you return. Nevermind!
Jimbo is offline   Reply With Quote
Old 11-09-2004, 09:15 PM   #6
Happy Birthday Cat
Wonders if the Hokey Pokey is REALLY what its all about?
And is Otto the one?
 
Happy Birthday Cat's Avatar
 
Join Date: Mar 2001
Location: Upstate New York
Posts: 6,461

Quote:
Originally posted by DebbieB
Thanks for the report. I have a boardwalk view reserved....and that's my biggest fear, that somehow we will not get it after I called at 11 months at 9:00am day by day.
My thinking exactly. I am checking in in 9 days and now this has me thinking. I will make sure to mention it at the front desk before taking the key to the room.

HBC
__________________
"Knowledge is Good" Emil Faber

Learn about Restoring Hetch Hetchy at http://www.hetchhetchy.org/

Happy Birthday Cat is offline   Reply With Quote
Old 11-10-2004, 07:04 AM   #7
CarolMN
DVC Co-Moderator

 
Join Date: Aug 1999
Posts: 24,308
DISboards Moderator

Quote:
Originally posted by DebbieB
Thanks for the report. I have a boardwalk view reserved for next month and that's my biggest fear, that somehow we will not get it after I called at 11 months at 9:00am day by day.
I am a little worried about this, too and am very disappointed to read about the OP's experience. That wasn't right!

Best wishes -
__________________
Best Wishes -



BWV - Early Morning on May 2, 2008
CarolMN is online now   Reply With Quote
Old 11-10-2004, 08:30 AM   #8
CRSNDSNY

DVC Member
I think I need to go to confession
 
CRSNDSNY's Avatar
 
Join Date: Dec 2002
Location: PA
Posts: 11,738

Re: Quickie BWV Report

Quote:
Originally posted by Jimbo
[*]We hadn't been to WDW for 18 months, and so hadn't seen Wishes or Mickey's PhilharMagic before. Both of these are must sees! Two of the best things we did.[/list]Well, I guess this wasn't so short after all.
Yes...we can't get enough of these two!


Great report....welcome back!
__________________
DVC Members since 2003: 7 Disney Cruises and Counting: AP holders
CRSNDSNY is offline   Reply With Quote
Old 11-10-2004, 11:55 AM   #9
Ralph&Pam

DIS Veteran
 
Ralph&Pam's Avatar
 
Join Date: Apr 2001
Location: Naperville, IL
Posts: 818

Re: Quickie BWV Report

Quote:
Originally posted by Jimbo
...SNIP...
At 3:00 I called and our room was ready, so we walked back to BWV and went to rooms 5072-5074. We were surprised to find that we had a pool view, since we had confirmed a BWV view. I called the front desk, and a snippy CM told me as long as we had a preferred view, we had nothing to complain about. I told her she was wrong, so she put me on hold while she tried to find a BW view room. After about 5 minutes on hold, I got the picture and gave up.
I would have walked down to the front desk with my confirmation in hand. If I received the response you did, I would then ask to speak to a manager. This should not happen, and you were at least entitled to some form of compensation for the failure to deliver the accommodations you booked, as indicated on your confirmation form. Perhaps a free dinner for your entire group at Flying Fish or Cal Grill would have soothed your unhappiness .

Ralph
Ralph&Pam is offline   Reply With Quote
Old 11-10-2004, 01:47 PM   #10
Jimbo
6 AM and already the boy ain't right.
Given my cousins up north, "My Name Is Earl" could be considered a reality show
I want a Tim Gunn of my very own!
 
Jimbo's Avatar
 
Join Date: Aug 1999
Location: WI 50%, AZ 50%
Posts: 2,540

Re: Re: Quickie BWV Report

Quote:
Originally posted by Ralph&Pam
I would have walked down to the front desk with my confirmation in hand. If I received the response you did, I would then ask to speak to a manager. This should not happen, and you were at least entitled to some form of compensation for the failure to deliver the accommodations you booked, as indicated on your confirmation form. Perhaps a free dinner for your entire group at Flying Fish or Cal Grill would have soothed your unhappiness .

Ralph
Well, dinner would have been nice, especially at those two restaurants. But we were just staying for three nights, and I didn't want to spend much time hassling over the room. Especially since, as I said, we were already getting comfortable with the room we were given.

But it shouldn't have happened, and for sure that CM shouldn't have put me into "on-hold hell" like she did. That was rotten.
Jimbo is offline   Reply With Quote
Old 11-10-2004, 03:10 PM   #11
OneMoreTry


DIS Veteran
 
OneMoreTry's Avatar
 
Join Date: May 2003
Location: The sticks
Posts: 2,621

Jimbo, I'm sure you were happier for not bothering about it. The points are the same.

Is BW VIEW indicated on the confirmation form? The cast members should be aware that is guaranteed and not just a "preference."
OneMoreTry is offline   Reply With Quote
Old 11-10-2004, 04:40 PM   #12
WDW LOVR
WDW Makes us smile. Why do we never have enough points?
 
Join Date: Aug 2004
Location: Bolivar, Ohio
Posts: 1,237

I have a Boardwalk View Studio ressie for Apr 30 - May 7 (just added Apr 30 today one more day at the World) and it specifically says on my ressie sheet that it is Boardwalk View (and top floor to boot).

I did the day to day thing, added Apr 30 and called to have them mail me a confirmation sheet as the last one we have is missing the last two days and each time I've said "this is boardwalk view, Correct?" and each time I am assured it is.

As you can see from our countdown, we'll be celebrating our 20th anniversary and we want it to be "SPECIAL". If we don't have a BW view when we get there, I can assure you the front desk will not enjoy their day!
__________________
Scott and Laurie




Proud Members LOTW
WDW LOVR is offline   Reply With Quote
Old 11-10-2004, 06:11 PM   #13
kathleena
Because everyone needs a Fairy Godmother
All fairies are friends!
 
kathleena's Avatar
 
Join Date: Jan 2001
Location: Cape Elizabeth, ME USA
Posts: 2,201

Wow. I have a SV 2br in 3 weeks. Hope they make a mistake and give me a BW view!

Seriously - I would have marched down with my confirmation and talked with a Manager. Sounds like you were just as OK with the pool, but I would have not let it go as I would want the guaranteed BW! I hate that pool view.
__________________
Nancy in Maine (not a hoity-toity state) DVC Since Jan 2000, BWV & BCV

I had to turn 58, so I did it on the Disney Dream Inaugural Cruise!

kathleena is offline   Reply With Quote
Reply



Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

DVC-Resales.com | 1-800-550-6493 (Contact The Timeshare Store) | DVC Resale Listings

facebooktwittergoogle plus youtube itunesDIS Updates
GET OUR DIS UPDATES DELIVERED BY EMAIL



All times are GMT -5. The time now is 09:10 AM.

Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.

Copyright © 1997-2014, Werner Technologies, LLC. All Rights Reserved.