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Old 10-27-2013, 11:53 PM   #1
preschoolmom
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Just back from Pop... The food court was a nightmare...

Before you judge my post too harshly, this was our fourth trip, and our third stay at Pop (the first trip, we stayed at the Contemporary).

We always loved the food court, because I have picky kids - and I just loved that everyone could have exactly what they wanted. Considering we were there during a lower crowd time (our last trip was during spring break 2012, so 9's and 10's all week), the food court was just a nightmare.

A) I just hate that you can only get fries at one of the stations. So, for every meal, we had to wait in numerous lines to put our meals together. I realize it was like this before, but it seemed easier to get all my kids' meals together on our previous trips.

B) It was always so crowded we never once ate all at the same time. DH and I would get the kids settled first and then go back for our own food. Nightmare.

C) The food quality left something to be desired.

D) I get that it is free dining, and that has impacted the quality/quantity of the food - but watching them weigh fries for every order was ridiculous.

E) The employees seemed to have no leeway with making snacks meals or meals snacks. Frustrating! On previous trips, we never had issues with this.

We had issues with getting our luggage (Our fault, we'll never travel on a Saturday again). Our flight landed at 11:30am. We took Magic Express to Pop. Our luggage did not make it to our room until 6:30pm. Then that was just two bags. The third bag came around 8:30pm. I was worried that the bags weren't coming! I felt better when I called at 6 - and they confirmed they had them and were out for delivery. But then I worried again until our last bag arrived. Whew.

We did have a WONDERFUL housekeeper. Just fabulous! Had her all week long She added magic to our vacation. I tipped her every day, and also left her a nice note at the end of the week.

The pools were less crowded than our last trip.

I would stay at Pop again, but we would plan to eat all our meals in the parks. I would also pay more for preferred rooms and request as close to the main building/Hippy Dippy Pool as possible. This was our second time being far, far out - and while it isn't a huge deal - it would just be nicer to be closer.

I might even consider staying off-site for a future trip.
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Old 10-27-2013, 11:59 PM   #2
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I did not enjoy the Pop food court on my recent trip either. I've heard that since they changed the menus it has gone downhill, but I never stayed there before then to compare. The food didn't impress me, the dessert and drink cases were always empty, and more than one CM was rude to me.

I don't really use the resort food courts much, so it wasn't going to make or break my trip, but it was frustrating. I ended up leaving one CS credit unused because there was nothing in the food court I wanted to eat on my departure day, though.
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Old 10-28-2013, 12:15 AM   #3
navyblue8
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I despised the Art food court on our last trip. It was the only bad part of the whole week. Even going at 10 at night was bad.
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Old 10-28-2013, 12:20 AM   #4
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Quote:
Originally Posted by navyblue8 View Post
I despised the Art food court on our last trip. It was the only bad part of the whole week. Even going at 10 at night was bad.
It's actually a relief for me to read this (even though I'm sorry it was terrible for you!)... I kept saying to my husband, "Am I doing it wrong?" "It wasn't this hard last time, was it?" It didn't help that they replaced the traditional Disney Pizza (still available everywhere but Pop) with some kind of french bread version that none of my kids would eat.

Every single station always had a long line. The food always seemed to be running out/a long wait. The prices are just plain offensive (I know, I know, it's Disney)...

It really was bad enough for us to consider staying off-site. And one of the things we loved most about our trips was that "all-inclusive" feel.
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Old 10-28-2013, 05:23 PM   #5
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Originally Posted by navyblue8 View Post
I despised the Art food court on our last trip. It was the only bad part of the whole week. Even going at 10 at night was bad.
My experience there was the same.

However, zero issues at ASMovies and ASMusic this year!
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Old 10-29-2013, 03:44 PM   #6
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We've stayed at CBR and most recently, last week at AoA. THe food court at CBR, while it has fewer options, was never crazy. EVER. AoA for us, only one night was bad- on Sunday. I imagine a lot of folks were arriving (we were!) and it was just a madhouse in there. We went again on Wednesday for lunch, and it was much, much better. I went through there a couple times for a drink a few evenings during the week (think 9-11pm) and it didn't seem bad. So at least for us, in October, it was just the one night.

Thankfully for us, we're not in the food courts all that often anyways, so it's no big deal. But there definitely was a difference between the food court at AoA vs. CBR!!!
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Old 12-30-2013, 11:18 AM   #7
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I stayed at Pop for the first time this November. When we went to the food court late at night we had a good experience. Very little wait and our food was fine. But, the two times we went at breakfast it was awful. We waited a very long time in line - I actually got out of two lines for food because in over 15 minutes it literally never moved. I started running out of time so I got cereal, milk, and a Danish. I went to checkout and they were going to force me to use 3 snack credits. I tried to tell them that I had to catch a flight and none of the other lines are moving (for waffles, etc.). Didn't matter - they really didn't care.

I went back and a CM gave me a combination of food that she said could be used as a QS meal. I went back through the line and they, again, told me it was 3 snack credits. I was literally in tears. They finally let me use it as a QS credit because I explained that a CM told me that I could. It was a nightmare.
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Old 01-01-2014, 02:12 PM   #8
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I've never stayed on site before and I'm so worried about the food court "horror" stories I've read since we will be staying on site this time. :lol
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Old 01-01-2014, 02:35 PM   #9
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Quote:
Originally Posted by navyblue8 View Post
I despised the Art food court on our last trip. It was the only bad part of the whole week. Even going at 10 at night was bad.
Quote:
Originally Posted by jimandami View Post
We did our first stay at value in the family suites at AoA last September, and even though we loved the room and enjoyed the hotel overall, I told DH "NEVER AGAIN at a value" simply because of the chaos of the food court. It is just too much trouble to corral 2 children while trying to get everyone something different to eat, make sure you have all the stuff you need for the DDP, etc...Though I will say everything we tried there was of good quality, it just added too much stress.
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We hated the AoA food court. It wasn't that the food was so bad, it was that it was chaos and hard and to get all of your food and with toddlers it was very hard to wait in line and carry your trays and sit down to eat before it was cold- if you had to push a stroller too, forget about it! And it was SOOOO crowded in the evenings even until late at night like you said. Some of the longest lines of our whole trip were at the food court.
Us too! We really liked the suite, but our two food court experiences convinced us that it wasn't for us. Chaos, limited to one bay or in line multiple times to get everyone's choice (doesn't work with small kids), and the bounty platter was terrible! Cold food and the potatoes were inedible. DH is actually the one who said "never again" because he was the food runner while I stayed with our little kids.
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Old 01-01-2014, 06:33 PM   #10
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We just had our first stay at Pop in November and the food court is a good part of why we won't be returning. It was just a loud crazy madhouse every time we went. Frankly we don't need that many choices and options and prefer not to hop on several lines either. We also had poor housekeeping and I wasn't thrilled with the buses so we are going back to a mod next trip. But it was cheap which is what we were looking for.
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Old 10-28-2013, 05:49 AM   #11
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We have stayed here many times and not had any issues but I'm with you. The food is not good and the prices are ridiculous. I was so angry when I saw them weighing our fries, we didn't eat there for the rest of our stay. At almost $10 for a crappy burger and fries?? Weighing fries?? Seriously?


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Old 10-28-2013, 06:29 AM   #12
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the food court at POP was very slooooooooooow...the CMs were friendly, but slow.

Lines were very long at most times of the day

I had something called "Bounty Platter". This tasted like fried garbage found and collected at the resort at night...
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Old 10-28-2013, 07:59 AM   #13
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We did our first stay at value in the family suites at AoA last September, and even though we loved the room and enjoyed the hotel overall, I told DH "NEVER AGAIN at a value" simply because of the chaos of the food court. It is just too much trouble to corral 2 children while trying to get everyone something different to eat, make sure you have all the stuff you need for the DDP, etc...Though I will say everything we tried there was of good quality, it just added too much stress.
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Old 10-28-2013, 08:30 AM   #14
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That is sad to hear because the food courts are a big draw of the values. While we have never stayed at a value, we've stayed at 2 moderates and really enjoyed having a food court available. We love the deluxes, but whenever we've talked about possibly staying moderate or trying a value, the first thing that comes to mind is "Yay! We'd have a food court!" So if that goes downhill, then we'd probably never do it....
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Old 10-28-2013, 12:25 PM   #15
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Pop has always been on the top of the food court list for us.....until last October.

The tie die cheesecake is now in a cup about 1/3 of the size it was before at the same price.

The beef stir fry is gone.

It's no longer worth making the trip to Pop to eat....
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