DVC RESALES
DVC RESALES

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Old 06-26-2013, 03:06 PM   #1
Dizneefamily+4
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DVC presentation - high pressure sales??

Quick question - is the DVC presentation as high-pressure sales as other time-share spiels? We're really considering DVC and want to get the details when we're in the World this August, but don't like the high-pressure tactics that most time share presenters use. Is the DVC DVD worth sending for? TIA!
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Old 06-26-2013, 03:13 PM   #2
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I don't think DVC pressures at all and I think that is why my family bought DVC back in 1992. We have loved every minute of being members and send away for the DVD, it can't hurt. Happy planning and good luck!
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Old 06-26-2013, 03:15 PM   #3
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We bought in 2006 and there was absolutely no pressure at all.
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Old 06-28-2013, 12:33 PM   #4
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When we bought a few years ago, the salesman focused on SSR. But when we told him we wanted BCV, he called us back the next day with points. During both conversations there was no pressure, and we decided how many points to buy without the salesman trying to talk us up.
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Old 06-28-2013, 12:49 PM   #5
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We went on two tours, once back in 2008 and just back in April. The one back in 08 was very low presure. The guide was very nice and helpful and sent us with tons of information. We decided not to buy in then as finances just would not allow. The time this past April was much different. We told the guide we had toured a few years back and wanted to get updated information, pricing, etc. and we had absolutly no intention of buying that day. She made her sales pitch and let us talk. When she came back and we confirmed we were not buying today, she became very rude and pushy, repeatedly asking us why we came there if we did not intend to buy that day. She was the main reason we looked into resale (aside from saving a ton of money). So beware that they will change right before your eyes as others have said before.

On a side note, I read that if you do the tour and then buy resale your guide from the tour becomes your guide on your account. Is there any way to change that? I really don't want to deal with that lady ever again.
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Old 06-28-2013, 06:44 PM   #6
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We sat in on a presentation on a recent Alaskan cruise. It was a large group presentation so no real pressure to take any further action, they just had time slots to pick from if you wanted to follow up with a guide. The presentation was in someways very similar to the Hilton timeshare presentation we had in Hawaii - costs of hotels go up every year, etc.

Hilton was incredibly high pressure - you folks are the perfect fit for this, don't you want to stay here every year, I don't know why you wouldn't do this, etc.

The Disney version was the exact opposite, no pressure at all. The on-board incentive however was a $1,000 discount on the points or on your stateroom. Having done multiple excursions on the cruise, I opted for the stateroom credit.
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Old 06-29-2013, 06:54 AM   #7
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Quote:
Originally Posted by dneuby View Post
We went on two tours, once back in 2008 and just back in April. The one back in 08 was very low presure. The guide was very nice and helpful and sent us with tons of information. We decided not to buy in then as finances just would not allow. The time this past April was much different. We told the guide we had toured a few years back and wanted to get updated information, pricing, etc. and we had absolutly no intention of buying that day. She made her sales pitch and let us talk. When she came back and we confirmed we were not buying today, she became very rude and pushy, repeatedly asking us why we came there if we did not intend to buy that day. She was the main reason we looked into resale (aside from saving a ton of money). So beware that they will change right before your eyes as others have said before.

On a side note, I read that if you do the tour and then buy resale your guide from the tour becomes your guide on your account. Is there any way to change that? I really don't want to deal with that lady ever again.
It is my understanding that you can ask to have a new guide assigned to you.

That said, unless you intend to buy direct again after you buy resale, you probably won't have anything much to do with your guide.

My interactions with my guide after 13 almost 14 years of ownership include a phone call each time I've added on....4 calls. I get promo mailings and emails from said guide, and those can be turned off.

In my opinion not worth the time it takes to change guides - unless you are a first time direct buyer having problems doing your purchase. Once it's done, most are history.

Some members report some friendly interaction with their guides post sale, and calls when they vacation,etc, but I've never had anything but an automated call and don't need this type of attention.

And, I would still use the same guide if I need to buy some points.
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Old 06-26-2013, 03:15 PM   #8
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We've toured 2x times and talked on the phone with them over the years, but finances never seem to be right for us. They have never been pushy ore pressured us.

We did Hilton tour once for free US tix and they kept us hostage for almost 3 hours despite our constant no's.
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Old 06-26-2013, 03:15 PM   #9
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No pressure at all...

There is no pressure to buy at all. In fact, my husband and I did two different "tours" three years apart before we decided to drink the DVC kool-aid.

I don't think Disney has to put a lot of pressure on people to buy. Most people kind of know if they want to buy in or not. It really sells itself. Don't feel hesitant to go look. You won't be pressured.

(This coming from someone who absolutely HATES timeshare presentations!)
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Old 06-26-2013, 03:25 PM   #10
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DVC is not high pressure, but they don't say anything about resales. Check out the DVC boards on the DIS and check out resales just so you have the information.
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Old 06-26-2013, 03:32 PM   #11
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Not high pressure, and also unlike other timeshare presentations in other respects. I've been to other timeshare presentations where they get to the part about pricing and they start with one price, and then after you say "no," that price goes down, things are added to sweeten the deal, etc. -- sort of like buying a car. With DVC, they'll give you the normal pricing, tell you about whatever current promotions and incentives they're running, and that's pretty much it. No haggling, no sweetening the deal if you don't like what's offered, pretty much take it or leave it and if you want to leave it, no hard feelings.

That's not to say that they don't make a real effort to make a sale, but it's not like other timeshare presentations I've attended from a pressure standpoint at all.
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Old 06-26-2013, 03:33 PM   #12
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I wouldn't worry about pressure, but I would do LOTS of research before sitting through the presentation, so if you make a decision there in the moment at least you KNOW what you're getting. The guides don't mention every little thing, and it's best to know as many "every little things" you can before you buy.
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Old 06-26-2013, 03:39 PM   #13
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When we did the DVC tour a few years ago, one of the first things the CM said to us was - "I will not let you buy today. I want you to have time to review everything and think about it."

In my opinion, that's about as low pressure as you can get.

P.S. We ended up not buying because we just couldn't justify the initial cost plus the annual maintenance fee for 40 years. For some people it works great, but not for us.
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Old 06-26-2013, 05:04 PM   #14
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DVC is not high pressure, but they don't say anything about resales. Check out the DVC boards on the DIS and check out resales just so you have the information.
Surprisingly, ours did.

It was, as everyone says, exceedingly low pressure. Our guide had me pegged perfectly. At the end he said (in a perfectly good-natured manner) that he wasn't going to ask me about buying now, because he knew i was going to go back that night and create all my spreadsheets and run the numbers. Like I said, he had me pegged. But just before that, he said there was one question I didn't ask him. I asked what that was, and he said resales. He then went on to tell me (naturally) the sales pitch for direct over resale. I'm sure they don't usually do this. But again, he figured me out early, and knew I either already knew about resale (I did, a little), or would soon discover it. You could call that a failed sale, but I can tell you that I think more highly of DVC and Disney because of how that went, and it is one of the reasons I recommend to my friends and family to check it out and see if DVC is for them. I would never encourage someone to go into a high pressure sales meeting.
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Old 06-26-2013, 05:21 PM   #15
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I wouldnt say it was high pressure, but the guy we had def asked us many times if we were buying that day. We toured Kidani.

I also felt irritate by the time we were done. At the beginning we were offered 6 fast passes or $100 gift card.

I requested the $100 since DH & I were there for F&W. We ended the tour and the guy really stalled on giving us the cards. He didn't have any, and tried to say he didn't know anything about it.

Well he left and came back about 10 mins later and said he would only give us $20, not $100 because he didn't know we weren't staying at AKL

I was not too happy and pressed on about it, and he just kept talking in circles. I pressed on several more times, but the guy was starting to get jerk-ish on me, so I just turned around, walked right out the front doors to the shuttle, got in and shut the van door myself behind me, not giving him the chance to say another word
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