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Old 06-04-2013, 05:29 AM   #1
DisneyDad64
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She knew who I was

Checked in at the boardwalk this weekend with online check in. I took magical express and as I walk in the front door I was met by a check in rep with my package. I was trying to determine how she knew who I was.

Here are the facts:
Online checked in with a 11 am approximate time on web site
Magical express with only a few people getting off - manual check the I was the only adult male.
My Disney experience app on my iPhone was used to set up my plans while on the express - wifi identification as I walked in?

I know the magic bands will have the RF chip that will give them the info - but I didn't have one.
What is your guess?
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Old 06-04-2013, 05:36 AM   #2
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For the past several years, when we use online check-in and arrive at our resort (always either YC or BC), there has been a CM who has walked out to greet us by name and hand us our package of materials. So, yes, online check-in with your approx. arrival time and their knowledge of who is in your party allows them to be prepared to greet you by name.

We don't use DME, so that piece doesn't appear to make any difference.
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Old 06-04-2013, 05:37 AM   #3
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We have always been greeted by name when arriving at the Poly (2x) and our past trip at the Beach Club. We had no iphone or electronic devices with us. They just figure it out based on their prior info I think.
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Old 06-04-2013, 06:00 AM   #4
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This happened to us at animal kingdom kidani a couple years ago. We used online check in and magic express and happened to fly first class that trip. I don't know what let them know it was us but it was a nice feeling to be greeted, have them call over bell services to help with our carry on stuff and escort us to the check in counter to finish up. I don't know if it counts as pixie dust officially but to me it did!
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Old 06-04-2013, 08:56 AM   #5
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Quote:
Originally Posted by Gracie09 View Post
This happened to us at animal kingdom kidani a couple years ago. We used online check in and magic express and happened to fly first class that trip. I don't know what let them know it was us but it was a nice feeling to be greeted, have them call over bell services to help with our carry on stuff and escort us to the check in counter to finish up. I don't know if it counts as pixie dust officially but to me it did!
first class...they must have identified you by your ascot and monocloe.
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Old 06-04-2013, 07:31 PM   #6
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Quote:
Originally Posted by Gracie09 View Post
This happened to us at animal kingdom kidani a couple years ago. We used online check in and magic express and happened to fly first class that trip. I don't know what let them know it was us but it was a nice feeling to be greeted, have them call over bell services to help with our carry on stuff and escort us to the check in counter to finish up. I don't know if it counts as pixie dust officially but to me it did!
This happened to us last year at Kidani as well, and I'm hoping it happens again in October. It was an awesome way to kick off the magic! We also used online check in and magical express, so they must just assume based on what time your flight arrives.
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Old 06-04-2013, 07:40 PM   #7
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We've had this happen numerous times at the Beach Club but not at other resorts. I just completed our post-trip survey from having stayed at Kidani and one of the questions they asked was whether we were greeted by name before we checked in, so they must be training CM's to do this and wanting it to happen.
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Old 06-04-2013, 07:48 PM   #8
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This happened to us too, when we stayed at YC (but not at the CR or AKL). We checked in at security and drove up to the valet area; when they opened my car door and addressed me as "Ms. X", my mom shot me a look and I shot her a raised eyebrow. Not something I was expecting!
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Old 06-04-2013, 06:01 AM   #9
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Security always checks my ID when I drive up for the first time. They probably punch something into a computer that alerts the CM's outfront on their tablets.

The girl at Kidani Village didn't know my name when I checked in 3 weeks ago, but she pulled all my data up on the tablet before we went in, and the CM at the counter handed her my package without talking to her and greeted me with my name.
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Old 06-04-2013, 06:23 AM   #10
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When you drive in the security person prints a parking pass which may trigger the info that you have arrived and will pulling up to the entry shortly or they may call and let them know. I would assume that in the OP case his being the only adult male on that ME bus would be the trigger for the person to know he is Mr___---. There may be info transmitted when they scan your ME ticket as you get on the bus.
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Old 06-04-2013, 06:30 AM   #11
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Maybe by the 5-inch red, white and blue
name badge you were wearing?









.

Last edited by Robo; 06-04-2013 at 06:47 AM.
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Old 06-04-2013, 10:36 PM   #12
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Quote:
Originally Posted by Robo View Post
Maybe by the 5-inch red, white and blue
name badge you were wearing?





.
Hee hee.
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Old 06-04-2013, 06:35 AM   #13
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This happened to us at CR and I did not use online check in. Our ME stopped at 4 resorts, my only guess is that once we all checked into ME all the resorts were notified which parties where on their way and an approximate time. There were probably 4 families going to the Contemporary and the must have had the party details: total number, number of adults and children, etc.

A CM greeted me by name, pulled our reservation up on her tablet, and walked us inside to the check in case.
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Old 06-04-2013, 07:04 AM   #14
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Quote:
Originally Posted by DisneyDad64 View Post
Checked in at the boardwalk this weekend with online check in. I took magical express and as I walk in the front door I was met by a check in rep with my package. I was trying to determine how she knew who I was.

Here are the facts:
Online checked in with a 11 am approximate time on web site
Magical express with only a few people getting off - manual check the I was the only adult male.
My Disney experience app on my iPhone was used to set up my plans while on the express - wifi identification as I walked in?

I know the magic bands will have the RF chip that will give them the info - but I didn't have one.
What is your guess?
You've got the answer right there - #2 under the fact section.

Your ME "ticket" was scanned when you boarded the bus so they knew which bus you would be on. They know your party size and probable gender from your reservation info. That narrows down the likely hood of them identifying you properly.
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Old 06-04-2013, 07:11 AM   #15
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Quote:
Originally Posted by Robo View Post
Maybe by the 5-inch red, white and blue
name badge you were wearing?









.
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